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    Andre's Auto Repairs

    5.0 (1 review)

    Services - Andre's Auto Repairs

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    11 years ago

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    Clark's Auto Repair & Custom Exhaust & Napa Auto Care

    Clark's Auto Repair & Custom Exhaust & Napa Auto Care

    (1 review)

    Murray was extremely rude and disrespectful and lacks basic customer service. As a young African…read moreCanadian female I feel that I was treated poorly by this establishment which happened to be owned by an older white gentlemen who thought he could speak/treat me any way he felt like. I will not be returning to this place as long as I shall need a vehicle service and I recommend that you do not either. I went to this establishment about a year ago for the emission and safety check. In expecting to be in and out for about $120,it turned out that I would actually need to make a few repairs, change tires etc. which put me at about $1800. I was disappointed as I had just got the used vehicle and all the issues had been more than I bargained for. However, Garry was very kind and honest in his assessment. All of that changed when I went back a year later and interacted with what I believed to be his father Murray who also works there. Earlier in that day I needed to get another inspection from active green and ross so that I could transfer my ownership for my insurance. Unfortunately my regular mechanic was away on vacation so I went there for convenience, after the inspection they told me that I would need 1,934.22 in modifications to pass a car that I have had absolutely zero faults with. Because I knew my regular mechanic would not quote anything so outrageous I had to pay $140 for nothing but wasted time. Afterwards I immediately called back my insurance advisor and let her know what had happened and that I would not have 2 grand to spend unnecessarily on a car that functions perfectly as I had just done a safety one year prior! She then let me know that if I could prove that I had gotten it just a shy of a year ago (less than three years ago to be exact) she would allow the insurance policy to continue at my current rate. With that information I returned to Clark's Auto Service to get a copy of the proof of inspection. Murry was far from pleasant and at first tried to tell me that I had never gotten the safety done there. Because if I go somewhere and spent over 1500 dollars I would remember I urged him to check his records and look again. He then found the proof in his a receipt-like book. At that point when he noticed that I was not charged for the safety itself (which I am told if about $10 -reference Active Green and Ross for that price) he started to get short with me as if it was my fault that I didn't pay. I then reminded him of the other 1800 dollars I had spent as his establishment for the other repairs I had done and he proceeded to make a comment about how it was probably because I couldn't afford what he was originally charging. At this point Murray became rude and disrespectful, not letting me finish any sentence, talking over me, and disregarding what I was saying. I continued to ask him for a copy of the proof that I had gotten the inspection done for my insurance. He said he could not that because I couldn't remove government property. [I called the ministry of transportation and they advised me that as long as the paper in question is pertaining to MY vehicle which is in MY name then there is no law and or rule stating that I can't get proof of it.] Any way he gave me a print out of the invoice that stated I had gotten a safety but not if I passed or failed on a piece of paper that I could have printed at home. I knew it would not be acceptable with my insurance company and I let him know that. At that point I also suggested that if he could not do that than a photo that I could send her instead would suffice. But he kept saying that he doesn't know where it would be going. When he made that remark I felt as though maybe he thought I would be doing something fraudulent with the paper, so I asked him if that was true. He continued to interrupt and talk over me and ignore the question. At that point I had made many references to how he was being rude and disrespectful and his lack of kindness was duly noted. Out of frustration of having to pay $140 earlier for nothing and the way he was treating me as a customer I let him know how he was behaving as if it was not apparent. AT NO POINT DID I RECIPROCATE HIS RUDE OR DISRESPECTFUL BEHAVIOUR.I NEVER RAISED MY VOICE OR SPOKE ILL TOWARDS HIM. WHEN HE WOULD INTERUPT ME I WOULD WAIT FOR HIM TO FINIFHS AND TRY AGAIN. He told me to leave and when I asked him why, when I had gotten services done AND SPENT GOOD HARD EARNED MONEY there and I was looking for his support with some evidence my insurance wanted HE CALLED THE POLICE. Shocked and frustrated I waited there for them to arrive because I was ABSOLUTLEY certain I had done nothing wrong.I also wasn't sure if leaving would make me appear guilty. At this point I was angry and crying because I couldn't believe he would behave in such a despicable way and then call the police on ME. The one who was even keeled during the whole interaction. I wasn't in any trouble but WOW never again and I will tell EVER1

    From the owner: We are family owned and operated company for the last 10 yearsread more

    Gilman Auto

    Gilman Auto

    (13 reviews)

    Scarborough

    This is my 3rd visit back to get work that was long due. Called in the afternoon on Friday and Lim…read morewho is one of Raymond's workers did the work, stayed past 5pm for me and got my car out by 6:15pm or so. That included the time for the parts guy to deliver my parts. Has rear stabilizer bar bushings replaced due to excessive play and clunky noise. Past mechanics couldn't diagnose it properly until Lim did it in passing. So I'm impressed. Front stabilizer bar links seized and got those replaced too. This is for a 16 yr old car. Lim is a good guy. The old guy, says he's been doing mechanic work since 1986. If you're no stranger to car repair and maintenance, the price for parts and labour is right.

    Ups: Honest, fair, high-quality and economical repairs. All monetary-value goes to repairing your…read moreautomobile. Downs: No frills waiting room and garage (read: dirty). No monetary-value goes into a fancy waiting room or coffee machine. Summary: If you wish to pay for honest, economical and high-quality automotive services Gilman Auto is for you. If you wish your hard earned cash to pay for gourmet coffee machines, a fancy waiting room and a premium garage (with potentially inferior service), go to a dealership. Full Review: Welcome to one of the best and respected local mechanic shop in Scarborough Ontario. Raymond Lee has over 30 years of experience in automotive repair, maintenance, performance modifications and customizations at fair prices. In fact at first sight you will be turned off by the humble industrial unit, crumbling tiled waiting room floor, and half-naked calendar girls hanging on the walls. As you peer through the door marked "customers cannot enter work area" you will be shocked by the mass of car parts stacked on shelves and the floor, the hanging florescent lights and the foreboding presence of mechanical chaos. If you have the stones to refrain from judging this book by its cover, you will not be disappointed. Gilman Auto has a large "fan-base" of intensely loyal customers throughout the Greater Toronto Area consisting of import enthusiasts, club racers and performance fanatics. The reason these folks and yours truly respect and admire Raymond is due to his honesty, high-quality work and the pride he and his staff put into their work. Not only does he provide quality service for a fair price, he stands by his work. Unlike the dealerships Raymond's bread and butter is repeat business and word-of-mouth recommendations to friends and family. Additionally Raymond doesn't just fix cars, he also competitively road races (in a recreational capacity) his own race prepared Honda Prelude as evidenced by the numerous trophies displayed in-store. He knows his stuff, from common (but often expensive) maintenance to full out performance builds on both imports and domestics. Bottom line is that Gilman Auto offers high quality, open and honest automotive services at very fair prices. Keep an open mind and look past the facilities, you'll be glad you did. Oh and for the record no one knows what he says when he picks up the phone ... could be "Gilman" or "good afternoon" or "Mel Lastman". Don't ask, just tell him that Jerry from the Prelude Club sent you :)

    Andre's Auto Repairs - autorepair - Updated May 2026

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