My partner and I brought in two rings to be resized. We were told it would take about three weeks…read moreand that we'd be contacted when everything was ready. We never received a call, so I called on February 28, the day we planned to pick them up. I was then told the job wasn't finished because of the engraving inside my partner's ring--even though he had clearly said from the beginning that it was fine if the engraving disappeared during resizing. After we repeated that it was fine, we were suddenly told to come in within a few hours. The other ring was mine, and it still didn't fit properly. That day, my partner asked for a very small adjustment--between a size 5 and 5.5 (around 5.25)--because 5.5 was loose and 5 was too tight. The tall female staff member said finger size can change with the weather. I understand that, but I was genuinely worried it could slip off when washing my hands. She told us to come back on Wednesday. When I returned on Wednesday, it honestly didn't feel resized. When I asked about it, the male staff member sighed and told me to "wear it for a week and come back if it still feels loose." He also said he could resize it down by a quarter size and wouldn't charge me for it. That left me even more confused and frustrated--if it could be adjusted that quickly, I don't understand why I was told to wait until Wednesday in the first place. Overall, the communication was poor and the service felt dismissive.

Recently we visited Squirrel City Jewelers, a fantastic small business in downtown Kent. ( I live…read morein California, but my Fiancé went to Kent State) I needed to have my engagement ring and wedding band prongs checked and re-plated. My first experience with the shop, I was gifted a custom necklace by my fiancé, made by the owner, Michael, over a year ago. Michael's attention to detail and craftsmanship is incredible. He was given free rein to design the necklace, using "hummingbird" as the inspiration. His vision, personal touches, and artistic vision made the piece truly stunning. Not only did Michael revive my engagement ring back to brand new sparkle, I was obsessed with these adorable skull pearl earrings (I found out also made by Michael). The whole team at Squirrel City Jewelers are friendly, knowledgeable, and passionate about their work. If you're looking for unique, personalised, high quality jewelry- that highlights independent artisans Squirrel City Jewellery is the spot. They offer a unique range of handcrafted one of a kind pieces, inspiring for any style. I will wait until I travel back to Kent to have any jewellery repair or add to my unique collection. Definitely will not be buying from any chain stores anymore- after my experience here. Thanks SCJ!

My favorite crystal shop and the readings are accurate! Owner is very friendly and easy to work…read morewith. I love her she's super sweet and generous. Shop also has reasonably priced items and great deals! I'm not sure about the reviews that say she says she's rude or accusatory. Because being a regular i know if she has a problem with someone then it's probably because they were doing something wrong, offensive, or stealing and got caught. She can read people well. If she doesn't trust you then that's probably because she knows something's off.

The owner is very helpful and easy to talk to. I don't know why there are bad reviews...she always…read moreallows you to try on things that say "do not touch without assistance", and I also have serious metal allergies and have never had an issue with a single item.

Stopped into this quaint little shop in Ravenna. In the back of the store they have some nice…read moreitems. They sell unique clothing vintage in style. I purchased a hand beaded, hand sewn boho style purse. Very cool little shop.

I love this place. Lots of crystals and herbs. and a whole wall of incense. The headshop in the…read moreback is small but functioning. Great people, even better prices, Definatly will go back.

Great store!!! Went in with two little girls just to see what it was all about. The lady was great…read morewith the girls showed them the whole store an let them look around as long as they wanted. Going back today to get totos! Great place to get Christmas gift.

The store is really grate she has everything thing for any type of girl she has so manny cool thing…read moreand I think that this is the best store that I have seen In a while and Cheryl is one of the sweetest person I will ever know

I've been using them for years for repairs and sizing. No matter what the item it is always done…read morewell and for a reasonable price.

I stopped by to get a watch fixed just before Christmas 2024. I had previously been to two other…read moreshops that told me to return the Movado watch back to them. The owner of the shop had my watch fixed in less than 5 minutes and was extremely fair. He was a very nice guy that obviously knew his stuff. I will be back and obviously go there first from now on!!

Easy to get your items to. They know their stuff. I got what I wanted for my items, and I didn't…read morehave to donate them.

Hands down, best run Auction House around. There is something for everyone's taste. GREAT owner,…read moreGREAT merchandise and GREAT deals! The owner John treated me like family, I would recommend this place over and over again!

Stopped today and they were closed. It was 2:40 in the afternoon and they were closed with a chain…read moreacross their driveway. Although the side of the building says open every day 10 to 6 see photo attached. Wasted my time, driving all the way here for nothing Not again.

THIS PLACE IS HUGE! I really enjoyed coming here having a friend of mine told me about it and…read morewanted to meet me for some antiquing so we did. I have seen some comments about how the staff was not helpful or friendly and I am so sorry, but I have to disagree. Everyone was extremely friendly and in the isles with the cases there's a light switch at the end of the aisle if you flip the light switch, someone comes to help you. I had taken pictures of things that I wanted to get out of the cases later and I didn't take a picture of the number of the case on accident for something. I really wanted one of the employees went down. the several aisles we had been down to help us look for what I was looking for to me that was above and beyond. A tip I have is save the aisles of glass cases for last - of those items are pretty overpriced. Instead start with the aisles of private booths where they have many more things for much more affordable prices. I found so many things I have never seen before - and I was able to get some amazing deals. My friend and I were here for over five hours and we're not able to see the entire place. It is insane how big this is! My only negative comment is the about the really inappropriate and offensive antiques a few of the sellers are selling. I don't know if they have control over what people sell, but there were just some very racist and disrespectful items being sold.

When I got to the store there was an older gentleman at the counter working. He immediately seemed…read moreirritated that I was there. He Talked over me every time I tried to talk, not letting me complete one sentence. The best way I can put it is the definition of condescending in its truest form: Behavior or language showing a patronizing, superior attitude, where someone acts as if they are better, more intelligent, or more important than others.

Full disclosure - I grew up around the corner from Michael Press. But while we've known each other…read morefor decades, that only matters because its the reason I went to Mike for an engagement ring in the first place. However, it does not, for a moment, affect this review. Sometime a while back, I knew I was going to propose to my lovely fiance (spoilers! she said yes), and started shopping for a ring. Researched the important factors and started looking around, and while i found a lot of nice rings, nothing that really called to me. It was a frustrating process, culminating in buying what I thought would be the perfect ring online, only to return it. That was probably the lowest moment, and so I took a break in my ring shopping. Fast forward some months later, and I saw someone else from my hometown post photos on social media of a beautiful designer engagement ring from Mike Press, and so I reached out to Mike. I had no idea what I wanted, even after all that shopping, and couldn't have been more nervous. I didn't want to design a custom ring, because I have the imagination of a piece of wood, so I relied on Mike to ask the right questions and pick out a number of options. He was patient, detailed in his explanations of various rings and options, and came up with a number of beautiful suggestions. Nevertheless, I still could not make a decision. I was scared of completely screwing this up. I asked a million questions, then disappeared for weeks while I thought about it, only to come back and ask more questions. Mike never brushed me off or decided I wasn't going to be a sale - he just kept helping me along. In the end, not only did Mike find a beautiful diamond but he held it for me in spite of having other interested parties. Sent me photos, videos, descriptions, etc until I was finally able to pull the trigger. With the perfect diamond, he then suggested what ended up being the perfect setting to go with it. I was so trilled with what he put together that I wasn't even worried about whether or not Melissa would like it. Again, it was perfect. I wish I could find more good things to say. This was an incredibly stressful and nerve wracking process but Mike made it easy in the end. I was glad to give the business to someone I've known my whole life, but even still, was not expecting the kindness, patience, and helpfulness to the degree Mike provided. He bent over backwards to make this easy.

Always so happy with all flower services I've received at the Budding Tree! For several times now…read morewe have purchased unique and beautiful corsages and boutonnieres, flower arrangements for friends, and boutique items. The team is alway friendly and creative I trust the team's artistic abilities when designing our flower orders. Recently we got a matching corsage and boutonnière on Sept. 21. For homecoming, I just wanted to place a review to say you guys will always be our #1 florist! Thanks for keeping this world bright and beautiful!

Piles of poorly priced unprepossessing polyester…read more And plenty of ugly overpriced jewelry too. The candles and plants were the (almost) saving grace. But they'd need a lot more of them. The design of their sign and the name of the place are nice!