We have used Kennelina for years however today their customer service was TERRIBLE!! We just…read morepicked up our dogs about 2 weeks ago after spending $1900 for the 2 of them being there for 2 weeks and nothing was said that they would not be able to keep them any longer in the future. One of our dogs is 15 years old and the other is a hyper puppy who stayed for the first time. We called today and they said they did not feel comfortable keeping them again. Then why was that not told to us after we just paid them $1900 for keeping them! Really! Called today and had no problem getting daycare elsewhere!

As a lifetime dog owner who views our pups as a family member, leaving them behind is always…read moresomewhat of internal battle. Kennelina Pet Resort has been exceptional in all aspects of caring for our pups in our absence. Ken & Paty are extremely responsive and considerate with their time. I know that our dogs are not the only ones in their care but when I reach out for updates or with questions, they make you feel like your pets are the only ones in their facility! I would not consider Kennelina "local" to where I live, I drive one way for about 35-40mins past several other options to give Miller & Blue the best when I can't be there! You shouldn't hesitate to contact them if you have a need!

Great boarding for my girls. Owners are super responsive and I always feel comfortable leaving my…read moregirls with them while out of town or on vacation.

I have used Four Paws for boarding and grooming. The facility is new and very clean. My dog was…read morehappy tired and clean when I picked her up. The owners are passionate about their work and caring for the animals. I will definitely use them again!

I love Little Friends Pet Sitting & Dog Walking…read more I went out of town for Memorial Day weekend and had Devin come into my apartment to take of my cat Mia. Because I am a total helicopter mom. I had left instructions of how much to feed her, vet name and number, emergency vet number, etc. , etc. And this is after Devin came into my apartment and I had gone over everything with her! Devin texted me, took pictures and gave me a detailed description of how Mia was doing when I was gone. She cleaned her kitty litter, tried to play with her and even gave her treats! Mia hid from her but by the second day she actually came out of her hiding place. When Devin texted me that, it made me so happy! I did not worry at all about how Mia was doing by being alone because I knew that she was in good hands. I really enjoyed myself without having to be stressed out! It was so wonderful. I will definitely be using them again!

Taylor provided wonderful care for our elderly dog while we were out of town. She gave him lots of…read moreattention and love, and took it upon herself to do little extra things as well. We wouldn't hesitate to have her come back!

We brought our pup here for a bath and he also received a free day of play as a new guest. The…read morestaff was absolutely amazing here and I got a fun tour of the facilities. I will say they have some nice areas and some areas that are a little outdated or need some deep cleaning, but overall it was fine. I loved their play areas, they were large and had many different options. I loved that they have a bone shaped communal doggie pool. Even though my baby hates water, it was so cute. They took good care of our pup and even sent us some amazing high quality photos of him being so cute and playing! It was a good experience overall.

This is our 3rd and last time here. Everytime we book an additional service (bath or nail trim)…read morewhen we go to pick him up they still have not completed the additional service. We were told some kind of excuse about how the groomers make commission and the scheduling is terrible? - so it seems that they don't have any plans to actually make things better for their customers. Additionally we were told randomly today that there's a $20 fee for picking up after noon? We have never been charged that, didn't get told that even though our pickup was SCHEDULED for after noon and then didn't hear anyone in the lobby get charged that for the additional 20 minutes we had to wait for our dog while he got his nails trimmed since they waited to start until we got there. UPDATE: He has now been diagnosed with Kennel Cough

This is our second time using The Dog Knowledge. We have become such busy people as a society and…read morethe thought of trying to train our dogs without help was just too overwhelming. The 4 week program gave us the perfect foundation to build on and have a well behaved member of our family. Highly recommend

We just finished a four-week board and train with Carson at The Dog Knowledge. Worth every penny!…read more Not going to lie - the first couple weeks were rough on us, not him. We missed him like crazy and worried about how he was feeling. Dennis actually had us come in halfway through, showed us what Carson had been learning, and said something that I keep thinking about: Carson wasn't missing us. Not because he doesn't love us, but because dogs live in the now. He was busy, focused, doing his thing. We felt so much better after that. Carson came home happy and calm and confident. He understood the rules and felt good about it. And he wasn't (as our son put it) a "bot" now - he was the same sweet and goofy pup but now, he could follow instructions and maintain self control when we needed him to. The staff were also straight with us about the fact that he'd have setbacks. That's normal. They spent a lot of time explaining what you do when it happens. In fact, they spent almost an entire day with all the families at graduation - going over what the dogs learned, getting you hands on practicing how to do it, answering questions, and really teaching a ton of helpful information. We're about to set up our in-home training visit, which will be for all of us, including our three kids - really great to get everyone aligned with Carson's training. The Dog Knowledge is fantastic! We are members now and plan to board our dog with them whenever we go on vacation. I cannot imagine trusting any place like we trust them.

This is the kind of review I almost don't want to write because I don't want others to find out how…read moreawesome Laurel Oak is. But, alas, I cannot be that greedy. And this place deserves the praise! We'd previously taken our dog to one of the many other boarding facilities in this area and always been disappointed in the fact that (1) he wouldn't get any exercise because he's not the kind of dog to play with other dogs, he's the kind of dog who wants to walk with humans and (2) he'd always come home smelling HORRIBLE, even if the other boarding places had claimed to have bathed him. Then we found Laurel Oak, and we haven't looked back! We love that our pup gets two walks a day here, plus hours and hours of supervised play time. We love the Facebook posts showing that he's doing okay and "making friends". ;) And we love that when they say he is getting a bath, we can actually tell that he got a bath! This place is not really convenient to our home at all, but we keep going there again and again because we are so happy with the service and attention our dog gets. That alone is a testament to how great this place is.

I had an appointment to bring in my dog to be evaluated for a daycare spot, but before I brought…read moreher in, I spoke with the general manager on the phone to ask about the other Yelp review that stated they use electronic bark collars. She said they no longer use them after they had an incident regarding one, but they allow owners to bring their dogs in already wearing them. I asked about the wording of the waiver owners are required to sign, specifically asking if it had been revised so that it no longer required owners to legally consent to allowing the company to put bark collars on their dogs. She was evasive, stating she hadn't looked at the contract lately, wasn't sure if it had been revised, it was not going to be revised for the next few weeks at least, etc. I said, "Well, if you're not going to put bark collars on the dogs, then there is absolutely no reason why the company would need to keep that part in the contract, right?" She had no answer for that, other than saying "It's for owners who bring their dogs in with the bark collar already on, but we do not provide them." I said, "Well, how is it worded? Does it talk about the owner providing the bark collar, or does it require the owner to give consent for the company to put a bark collar on? Those are two very different things." She could not - or would not - answer that question. I asked her to get a copy of the contract, look at it, and read me the relevant part so we could just get clear on what the waiver actually stated. She said it was available online, but only after I signed up and signed in as a client and gave them all my information. I said, "You can't take 2 minutes to just read me the relevant part without making me go through all that?" She could not. She was busy; she had better things to do than provide minimal customer service on an important issue. Clearly, she had something to hide. My guess is that at this time the contract has not been revised and it still requires owners to legally consent to the company putting bark collars on their dogs. I'm not okay with that. I canceled my appointment. They didn't want my business enough to bother answering a simple yet important question, and I don't want to give my business to a company who requires owners to legally consent to authorizing the company to do what I view as torturing dogs, and tries to hide what they're doing. If you want humane, compassionate care for your furbaby with an above-board, honest and trustworthy company, look elsewhere. There are lots of better options.