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    Andrea Sczesny, NP

    5.0 (1 review)

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    4 years ago

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    Anew Era TMS & Psychiatry - Torrance

    Anew Era TMS & Psychiatry - Torrance

    4.6(65 reviews)
    3.7 mi

    This clinic cancelled appointments on me last minute twice after I had taken time off work both…read moretimes to come in. The first time they called me at 10am the day of my appointment to let me know that the provider was out. The second time - they didn't even let me know until I walked in the door that the appointment had been cancelled as I didn't fill out the online intake forms. I tried to sign up to the website - but the email confirmations to register the account never came through. The front desk person told me once I got in that if the forms weren't filled out an hour prior to arrival, the appointment gets cancelled. The only other option is to arrive an hour early to fill out the paperwork. Nobody had informed me of this. The only notice I got came two hours prior to my appointment. Meaning, after receiving their notification text - you have to know you're supposed to arrive within the hour to fill out paperwork even though the text doesn't mention that. This establishment is unprofessional and lacks compassion for the patients coming in for mental heath treatment. What a disappointing experience.

    My husband, had an appointment scheduled with this psychiatrist. On the very same day, the office…read morecanceled his appointment with no notice. He had rearranged his work schedule to be able to attend, only to be told he couldn't be seen because he is currently under the care of another psychiatrist and takes a medication they do not provide. Even after he explained that he was seeking a second opinion and still wanted to keep the appointment, the office refused and canceled on him anyway. This was extremely disappointing and disrespectful. People seek psychiatric care because they need support. Patients deserve more professionalism, transparency, and compassion--especially when dealing with mental health challenges.

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    Anew Era TMS & Psychiatry - Torrance
    Anew Era TMS & Psychiatry - Torrance
    Anew Era TMS & Psychiatry - Torrance

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    John Tsuang, MD

    John Tsuang, MD

    5.0(12 reviews)
    2.0 mi

    I was lucky enough meet Dr. Tsuang in a personal quest to treat my PTSD. This was in 2019. I had…read moreexhausted just about all other resources and possibilities open to me. I was lost, frustrated, and suffering deeply. With the help of Dr. Tsuang, I was carefully assessed, and a short-term and long-term game plan for my psychological development and healing was implemented. I think communication, in layman's terms, is a crucial factor in any diagnosis, and all was made simple and explanations realistic. Dr. Tsuang also took scrupulous notes, so time was never wasted and sessions were effective. Without reservation I recommend, Dr. Tsuang, to anyone in need of a top notch mental health professional; moreover, one which specializes in Dual-Diagnosis particularly concerning the impact of PTSD and functionality. Now in 2023, life is great, and I have rendered the negative impact PTSD into a positive outlook on life. I still keep in touch with Dr. Tsuang, although less frequently. His guidance is greatly appreciated as his long term knowledge of me as a patient and a person insures I "stay my course" through life's challenges.

    Dr. Tsuang is an absolute pleasure -- incredibly dedicated, knowledgeable, and well-loved by his…read morepatients, staff, and trainees alike. Not only is he an expert in his field, with decades of skill and experience, but also one who's so special for his genuine compassion and effortless humor. He somehow instantly makes you feel at ease and at home. Truly makes us all feel so cared for, as if family. Would certainly recommend him to anyone looking for superb patient care, excellent teaching and mentorship, or a simple laugh! He more than exceeds expectations and is a phenomenal psychiatrist who anyone would be lucky to work with!

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    John Tsuang MD

    Andrea Sczesny, NP - psychiatrists - Updated May 2026

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