Had two consultations here…read more First time was fantastic with an experienced orthodontist and she recommended waiting at least half a year to re-evaluate as my son needed more time to develop. She showed me all the x rays and photos. I set aside money and was ready to commit to this office. About a year later we came back. Different orthodontist and style. She recommended extracting permanent teeth before braces. Her approach was somewhat off putting. I didn't feel heard and didn't seem like they considered all options or even provided the pros/cons for evaluation. Felt like they want you just to accept their opinion without explanation. When I asked to get a copy of x rays, since it wasn't viewed this time, they charged $270 or $350 including photos.

I've had such a wonderful experience from the time I went in for a consultation and now that I'm…read moregoing in for my follow up appointments now that my braces have come off. They gifted me a bottle of Prosecco to congratulate me on my new smile!!! My teeth look soooo good!! Everyone at the office is very nice. Heather took my braces off!! She was really gentle and made sure I was ok while she worked on pulling them off. She also was very thorough in explaining next steps. 5 stars for her!!!! I also want to add that my appointments are always on time and their schedules are very flexible!

In September 2015 My daughter had an adult tooth growing behind her baby tooth. It's a condition…read moreknown as Shark teeth. We brought her to a dentist and were told that the tooth needed to be removed. Ok, that's fine. They also suggested that we do the same with the tooth beside it so we wouldn't have to make another visit. The tooth beside it wasn't loose nor was there an adult tooth behind it showing it's crown yet so we decided not to do that. After X-rays and front bottom tooth removal, the cost was $500.00. I felt the price was pretty ridiculous but I really didn't know any better because I had nothing with which to compare it. We ended up moving to Lake Zurich and took our daughter to Children's Dentistry Group. Four months later and the same situation occurred. and I needed to get my daughters x-rays sent over. This was a bit of a hassle because they only sent one x-Ray scan instead of all of them. That wasn't a big deal but it was something we had to deal with that was a bit annoying. The dentist told us that the remaining bottom front loose tooth had to go and so we agreed. After removal of the tooth at Children's Dentistry Group in Lake Zurich the bill came to $60.00 for the whole visit (granted no X-rays). Not only that, but when we asked about a top loose tooth the doctor said we did not need to do any other work there because it may fall out on it's own if she keeps wiggling it. It's nice to see children's dentistry group not suggesting is affordable, VERY good interacting with our little girls and they don't push unnecessary procedures, rather they are honest and not looking for a fast buck. It's nice they build a relationship rather than trying to skin a client when they have an opportunity. We'll go here until the kids are too big and we will recommend them to everyone! I'll reply to ANY questions and will provide dates/receipt scans! Please message me through this app.

Avoid this practice…read more My three children were patients here for several years and had good experiences with some of the previous dentists they saw. Our recent experience with Dr. Nate was bad enough that we are moving all three elsewhere. My 13-year-old daughter is autistic and has sensory sensitivities and anxiety. These are documented in her chart. She needed two small fillings. I helped her get settled and, at her request, went to the waiting room because we have been gradually working toward more independence during appointments. She knows what to expect and has a comfort level with the dentists and office. I was never told she would be seeing a new dentist. Dr. Nate did not introduce himself, speak with me beforehand, or come out afterward to explain what had been done. My daughter was back in the waiting room within about 20 minutes. Once we got to the car, she told me she had received no local anesthetic. Her words were: "It hurt a lot and I didn't know why." She had never had a filling without numbing. No one told her beforehand that this appointment would be different. She did not understand why she was in pain while it was happening. For an autistic child with documented sensory issues and a strong need to know what is going to happen, that is not a minor communication failure, nor is it, I expect, best practice. When I went back inside to speak with Dr. Nate, he became defensive and blamed me for leaving the room. He insisted he had done everything correctly and said he had made a "judgment call" not to numb her. That completely missed the point. Whether local anesthetic was medically necessary was not the only issue. My daughter had a right to know what was being done to her body before it happened. She should not have been left lying in a dental chair wondering why something suddenly hurt. Dr. Nate then claimed he was doing her a favor by minimizing medication because of another medication she supposedly took and the possibility of interaction. She was not taking that medication. This had been communicated to the practice repeatedly and was confirmed again by staff before the appointment. He then discussed my child's medication in the waiting room, within earshot of other patients. The appointment also left her bite uneven. My daughter told him before leaving that her teeth were no longer touching properly on one side. According to her, his response was, "Interesting," and he sent her home. When I called to have the filling adjusted, office manager Amy told me that because my daughter was uncomfortable seeing Dr. Nate again, we would have to pay for a new exam with another dentist. So after an appointment in which my child experienced unexpected pain, poor communication, and an improperly adjusted filling, the practice's solution was to charge us again if she did not want to return to the same dentist. Amy also advised us to wait a few days to see whether the bite improved. When I asked whether leaving an uneven bite could damage the tooth, she said she could not answer because she was not a dentist. Apparently she was qualified to advise us to wait, but not qualified to explain whether waiting was safe. They also could not offer an after-school appointment to correct the problem, meaning my daughter would have to miss more school or wait until the following week. At that point I requested records for all three children so we could leave the practice. I was cheerfully informed there would be additional charges for that too. Poor communication is one thing. Refusing to acknowledge any mistake, blaming the parent, discussing a child's medical information publicly, and expecting the family to pay an additional exam fee to have another dentist correct the original work is something else entirely. We are done with this practice. I would strongly recommend parents, particularly parents of children with autism, sensory sensitivities, anxiety, or other additional needs, look elsewhere.

I have had 4 dentists in my life of 37 years, she is the best I have ever had. Very professional…read morebut yet friendly at the same time. Extremely detail oriented, and very insightful and observant about your teeth, giving great recommendations. I look forward to going to her (well, kind of, I really don't like going to the dentist period) for years to come.

Dr. Weertman is friendly and genuinely cares about her patients. Her attitude towards dentistry is…read morevery preventative-oriented. However, in my experience, her desire to prevent seemed excessive and alarmist. I went in for a check up, and I have a few fillings from childhood that were not having any problems, but, due to their age, Dr. Weertman felt strongly that they should all be replaced anyway. In addition, she said I had a number of small cavities, that I would probably need a root canal within a few months, and I should see a specialist about my gums. I left her office feeling extremely panicked and confused because I had never had such a bad review of my dental health in my life. The next time I went in to see her, she reiterated that she felt I should have all my fillings replaced. When I indicated my attitude that "if it ain't broke, dont fix it" she basically just ignored me. She replaced 2 fillings without even asking me, which infuriated me and turned what should have been a 1 hr visit into a 3 and 1/2 hour visit and a small bill into a very large one. I got a second opinion and the other dentist looked at my x-rays for a few minutes and said all my old fillings looked great and that my teeth were in great shape. His only comment was that I should floss more. I have not returned to Dr. Weertman.

We had an amazing first dental visit with Dr. Davenport last week! She was incredibly patient and…read moregave great detail at a level that my four year old had no trouble understanding. My son refused to sit in the dental chair (even after seeing all of the fun things it can do) and so she went with it and did a majority of his visit with him standing. The office is cute and very inviting for kids. As soon as we walked in, my son migrated towards the puzzles and made himself comfortable. The friendly staff was able to get me in for an evening appointment within a month, whereas other offices that I had called were making me wait much longer for a desired time slot. My son keeps asking when he can go back for his next dental visit, which shows how amazing this experience was! I cannot recommend this office enough!

This is a wonderful dental office for children. Every member of the team is kind and great with…read morekids. They have perfect ways to reduce tension that comes along with going to the dentist. They are very thorough and offer great advice to parents. I've never felt rushed by them. My 2 year old and my 5 year old both look forward to seeing their "dentist friends"! I can't recommend this practice highly enough!

Very small personal practice. Dr Hernandez gives you all of the time you need and even does the…read morecleanings himself. Staff is great also.

Dr. Hernandez was amazing with my 8 yo daughter. She's had cavities before and getting them filled…read morewas traumatic, for her and for everyone else! Grandma took her once and said, "Never again. She needs her mom for this." Dr. Hernandez was so gentle. I didn't even need to be in the room with her. I got to sit on the couch and read a book. Highly recommended!!!!!

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

Horrible, took my $$ and ruined my kids teeth. Never gave me straight answers and needed to seek…read morecorrective treatment to correct the mess he made.

I went to see Dr. Bob twice in one year for routine cleaning. His office is brand new, his staff is…read moresuper helpful and pleasant, and scheduling was no problem. Parking is plentiful. Dr. Bob addressed all my issues without pain. He is also had a captive cheerful personality with a great Boston accent! He also has an extensive LGB and Lionel train collection to admire! Be warned though, he will give you a placebo over Novocaine if you root for the New York Yankees (he is a Sox fan)! ;-) Bottom Line: Great staff, great dentist.

Aristo Dental IS THE BEST!!! Thank you for the wonderful…read morework on the fillings on my son's teeth. Thank you for allowing me to be with him, because he was having a little bit of anxiety. Thank you for your undivided attention given to us (even if the little pinch was bigger than he thought) Thank you so very much Kassandra for explaining in detail step by step what you and Dr. Sandra were doing every moment of our appointment The filling is not noticeable at all. Also, the office staff is very nice, professional in every way and helpful whenever I schedule appointments or have any questions. Thank you so very much Your grateful patients Rene and Mom Morales

Their office manager is subpar, I was a patient there for almost 8 years, when asked simple…read morerequests, there was no follow through. Sending my records, not done with no explanation. Had over paid and it took her months to refund the money. The office operated 2 offices and they claimed that the records were not available at each office. I thought the Dental care was good, but they closed one office and the other was not offered as an alternative for care, no explanation. This experience was rotten and very unpleasant and unprofessional. Do not go there, zero stars!!!