Took in a computer with one problem--a noisy fan. Got it back with sound and mouse no longer…read moreworking. They insinuated that I wasn't being honest about the sound working before. the mouse was missing the doohickey that plugs in to the computer for Took it back in and they were unsure why the sound wasn't working. Picked up computer 2nd time and had to ask for the mouse and doohickey because they forgot it I don't trust them anymore.

Well .. my old laptop was starting to scare me because it was getting so darn hot I was afraid of a…read morefire any day now. Bit the bullet and went to JBJ because I've been there before and trust this store! I was in and out of there with a new puter in probably an hr ... got exactly what I wanted .. the lady there did EVERYTHING for me because I'm not particularly computer literate so when I got home I just had to hook up to internet and I was in business!!! Thank you so much for being so kind and explaining things in everyday language. One happy camper !!

Just wanted to leave another review for these guys because Malcolm (Store owner) recommended I…read morepurchase a NAIM CI-102 integrated streaming amplifier and I am completely blown away. Such a simple product that sounds better than amplifiers that I own that are almost twice its price. I really don't feel like I need anything else. For me, it's endgame material. It may not be for everyone but it's perfect for me. Thanks Malcolm!

Professional and great to deal with! I've dealt with the Kelowna location a couple times now and…read moreit's been good all-around!

I signed up for a phone plan with Caleb and he was very helpful and informative. Thanks!read more

Super disappointed in the local shoe store. Try and support local and they have the rudest staff…read more Will not enter their doors again!

This is probably Vernon's best shoe store. The selection is great! They have pricier brands…read more though and I 'm not sure they cater to kids at all. If you have hard to fit feet, need better quality shoes and sandals (say, due to diabetes foot care) or just want the best money can buy (in little ol' Vernon) then this is the place for you.

Dishwasher kept stopping before the cycle was complete…read more Contacted Parnell's to arrange for repair. "We don't do that." (Even though their sign says they do appliance repairs.) So I research the problem and buy from Parnell's the control panel that the internet suggests, for $384. I change the panel. Seems to solve the problem, for about a week. I tolerate the problem for months. Then call Parnell's, as I heard they now have a repair guy. I described the problem and they order "the part". Repair guy comes over, swaps out a sensor. He's there 5 minutes. Says he does this all day long. He won't hang around even through a short cycle, to see if it works. $250. Guess what? Doesn't work. Several calls to Parnell's to get the guy back to solve the problem. He comes back. Says the sensor solves the problem about 50% of the time. Clearly not THIS time! Says we have three options: Pay for another sensor (which apparently has a 50% chance of working), or suck it up, or, if I want my money back they can remove the "new" sensor, and the dishwasher won't work at all (because my old sensor is "long gone"). That is the OPPOSITE of service. That is a complete screwing! Don't let this crappy company screw you!

Our microwave bit the dust and Parnell's had the right replacement in stock without having to wait…read moreweeks for a back order to arrive. The service and price were excellent. Highly recommend.

All good; service , selection , and value . Dealt with them…read morefor years. They have been consistent

This is another one- of- a- kind business here in Vernon. Where else can one buy animal feed,…read morebird seed, plants, cover crop seeds, gardening tools, computer stuff, household and office cleaning supplies and pick up a completely 'green' composting kit or a vermiculture kit? No, I don't think they get this kind of stores in big cities. A big city slicker really couldn't put their head around such a unique farmy/city business plan. So cool! Check out their information on a Bokashi composting system. If you own a business like a restaurant and want to make your garbage a 'greener' option, why not compost your food waste and scraps? Bones and fat too? YES! How cool is that?

I am very happy with this shop. Aside from being full of cool stuff (especially fishing gear), the…read morestaff are fantastic and management is honest. I had the experience of my Credit Card being inadvertently charged twice (the first swipe appeared to have been unsuccessful but, in fact, it had gone through). When I saw it on my statement I went back to Herby's and there was no hesitation ... my card was credited for the extra charge. There is no way a big box store would provide such service, as I am sure the big box store would tell me "Accounting" would check into it and get back to me in a month or so. Anyways, great stuff, really great prices and great staff. What more can one want?