Went for long awaited OFFICE app't, after a 9 -12 mos. wait, due to covid. restrictions. Had certain immediate issues I needed to discuss w/ the Dr. Staff asked for my credit card #; I told her, I always pay my debts and had never been asked in prior drs offices to keep it on file. So office mgr was summons. While waiting in tiny room, insolent "office Mgr" Mark appears. First, he berates me for taking mask off when I am in an enclosed room ALONE, which I pointed out. It causes medical problems with it on, so I had pulled it aside. He went into a lengthy exaggerated mumbling diatribe, gesticulating in the air above his head how I, (WHO DIDN'T HAVE COVID,) could contaminate the surrounding air, therefore everyone within miles. I said, how can I when I don't have it? With his face diaper, I got 5% of his statement but gathered some more due to his waving hands. He was already irate before he opened the door to the cubicle due to my refusal of them having carte blanche use of my cc #. I again responded that I pay my debts & had never been asked for it to be on file at any prior dr's office. I would pay whatever I owed but there was no need for it to be in their permanent possession. I pay after services rendered. Plus, my insurance covers their office visit. So why did he need it? There upon he kicked me out of the office. I was stunned!!! Mark, a fact deficient layman, was not privy to any immediate medical needs I might have. I told him he had insulted me. Due to his uncalled for abusive behavior, he could have created a medical emergency. He could not have cared LESS! I was most agitated by his ignorant treatment which exacerbates certain medical issues. These are the facts with no embellishment. read more
