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    Andover Place

    1.9 (13 reviews)
    Closed 9:00 am - 5:30 pm

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    Lodge at Ames Pond

    Lodge at Ames Pond

    (49 reviews)

    I will recommend this place to very nice people because this is a beautiful humble peaceful place…read more The view is amazing. The apartments are big and beautiful no bugs you don't even hear your neighbor. Everyone's nice in the community. I must say very clean. I haven't walked barefooted in so many years that when I had touched the pavement I felt like a good energy. Thank you once again thank you to Ryan the office manager and Bailey's for helping me. Have a very wonderful move here thank you.

    If you could avoid living at Lodge at Ames Pond in Tewksbury, please do. I will say the people are…read morenice. That's it.. they have a movie theater that has been under construction for probably as long as I have lived there, which was almost two years. The facilities are outdated and barely cleaned. One of my friends headphones was stolen and they claim they have cameras in the grand room but they couldn't figure out or see who did it. NOW, I lived on the ground floor and there is no natural lighting so be prepared for your light bill to skyrocket. There were cracks in the tiles in the kitchen and in the bathroom so towards the end of summer, the ant problem began. Mind you, I just moved in so my place wasn't dirty, cluttered none of that. They kept blaming the ants coming in to the fact that we lived in a woodsy area. Like be for real, my college campus was deep in the woods and I never had an issue with bugs inside my room. Anyway, it took THREE MONTHS to "repair" the issue. They were coming from the holes in the tiles so I asked for it to be sealed and the maintenance guy took three months to do so, every time I saw him he was speaking to residents outside, clearly not doing his job. And mind you, there is only ONE onsite maintenance guy for over 200 apartments (make it make sense). Anywho, he did sprayed whatever for the ants that he wasnt qualified to do after one of the resident specialists told me that that is not a maintence issue it's a pest control issue. Pest control finally comes and it was fine, he did his job and the ants would go away for a month, maybe. I then told him after a couple more visits that I think that sealing the tiles and patching up the carpets would help, to the point he ended up yelling at me in my own home while I lived by myself. Crazy.. finally spoke to the service manager and he checked my place and got his people to come in and they sealed the kitchen tiles and anywhere else that needed sealing. Thankfully no more ant issue in the kitchen BUT now there are a bit in the bathroom, it wasn't too bad but it was uncomfortable. I asked one of the resident specialist about repairing the carpet or replacing it and he basically said "because you are in affordable housing, you won't get the same updates/repairs as someone who rents market rate" (housing discrimination 101). So I have to keep dealing with this nonsense until I eventually just get tired of the disrespect. Your packages will barely go into the package room so you often cant find it, the appliances in your home are barely updated and you have a maintenance issue, unless your really close to the maintenance guy, your issue will take weeks and or months to be fixed. Also your dryer, I love the fact there are laundry units in the apartments but after a while, your dryer will stop drying. It would take at least 5 cycles for my clothes to dry even after I cleaned out my filter and I asked maintenance for help, put a order in and all he said was "you just gotta clean ya filter" instead of looking into and helping or actually updating the dryer! So hello increase heating bill. There was only one nice person, Ryan, who actually knew what he was doing and if he didn't know he actually say "I don't know" and at least try to figure it out and get back to you. Michael.. I have no words for that man. He just wants a job and barely does anything and needs extensive training, respectfully. So PLEASE if you have the money to pay rent at a place like this, please spend it in a different community. especially a community where there are more grocery stores, restaurants, etc. OH! be careful about move out because they will charge you for something you don't need to be charged for. They will charge you for replacements that was not at your doing and no-one will answer you after you fully move out, they will always tell you to speak to billing and billing department doesnt have a "number" which is bull, they just dont want a bunch of people calling. So be aware. I am telling you this as someone who just moved out two months ago and going through the most with them.

    Washington Mill Lofts - Front lobby

    Washington Mill Lofts

    (13 reviews)

    The place is okay but definitely overpriced and unfortunately unlivable. I'm a dog owner so I love…read morethat they allow pets but some owners don't clean up after their pets and even walk them unleashed. My biggest issue though has been weed smoking in the building that seeps into my apartment daily. I have dealt with this everyday since I moved in about 5 months ago. The leasing office told me to call them when this happens and I have many times but the issue persists. At this point it's making me very ill as I have asthma. I have had to leave my apartment on weekends to breathe. Anytime is rains I have leaks that come in my living room so I have to strategically place my furniture and the blinds don't keep the sun out. What complicates the issue even more is that I work from home so I get to work with a contact high that makes me nauseous. I also have a HUGE electric bill because the windows are drafty even though the maintenance team seals them. Again a bigger issue with weed smoke being stuck in my apartment. The heating ducts are right at the top of the apartment so the heat just rises. Oh and for location this is definitely the hood. Just take a drive up Jackson street to see what I'm talking about. The maintenance team is responsive and friendly so full marks there. For the money they are asking I'd look for something else.

    terrible place to live in for the price you pay, the entire place only has 5 visiting parking if…read moreyou are going to have anyone over you will need to let the office know so you can get a pass for every single car coming if not you can't park because you will then get towed and charge 200$ by the towing company they choose to lobby their parking lot. ON TOP OF IT ALL fire alarms constantly ringing at all times of the nigh 2am-3am , and when they decide to fix them they decided it was smart idea to start ringing alarms at 7 am in the morning interrupting anyone that sleep during the day (me) ! hey just a nurse that works night shift , and after its been my third day with no sleep I decided to call and, all front desk had to tell me that it was for our safety thar it'll happen for the rest of the WEEK . I curious to know why this couldn't be rang at a reasonable time for the people that pay 2,800 of rent I should be able to sleep in atleast till 11 a, I can give a fuck about an alarm being fixed at the time of my sleep.i have never lived in a building that has so little compassion for THEIR TENANTS ! and it has so many problems with the alarm , maybe the building should be shut down if the the system needs a WEEK for fixing. Also the building was built so fast that's probably another reason why the alarms Continues to go off, only two small elevators so your furniture will Not fit in the elevator if it's not measured or you will have to move your couch/ furniture up the stairs because they couldn't even provide their tenants with an industrial elevator to make it easier for move in day. just waiting for lease to be over , sick of giving these people my money and they I can't even sleep in my own apartment. Sincerly, A TIRED BITCH !!!!

    River Pointe at Den Rock Apartments

    River Pointe at Den Rock Apartments

    (24 reviews)

    Living at Den Rock has been nothing but disappointing. Upon move in (in a newly renovated…read moreapartment), we had to place upwards of 10 work orders within the first two weeks. Orders ranged from our front door lock being installed upside down to there being a metal fan with sharp blades uncovered in the common entryway. There have been additional safety concerns here as well, such as our entire building smelling like marijuana on a daily basis, sometimes as early as 8 AM on weekdays. The smell frequently comes into our unit, either through pipes, the front door, or through connecting walls. Windows do not stay open to properly ventilate the common areas. We have been told the same information from property management for months regarding the tenants that continuously smoke indoors and no progress has been made on any resolution. The lease states this is a smoke free community when in reality it is not - falsely leading tenants to believe this community is family friendly. Last summer the community pool turned green. Windows in the gym do not all properly open to ventilate the area. Parking spaces are small - if a car is parked next to you, it is nearly impossible to get a child out of their car seat. Snow removal is chaotic and not adequately done. We have voiced our concerns to maintenance, property management, and Fairfield Residential. Our concerns were met with disregard and lack of professionalism. I would urge families to think twice before moving here.

    What a wonderful apartment complex. We are signing our second lease, since we weren't ready to…read morepurchase a home quite yet, and it was a no brainer to stay here at River Pointe. We could have decided to go somewhere closer to work but the service we get here is extraordinary. June is a real treasure, she truly cares about the tenants and will do everything in her power to make sure they are well taken care of. The apartments themselves are cozy with a good amount of natural light. I love the walk-in closets and the choice to have vinyl flooring throughout the apartment is great. A little pantry in the kitchen has proven useful and a good space-saver. I love the balconies and how we are able to walk to Den Rock Park. We do not have any complaints regarding the snow removal, they have been prompt and efficient. It's great that they have the option for a garage and a fireplace. Rent is definitely cheaper in Lawrence than in North Andover, but you are practically living in North Andover so it's a win-win. Reading the previous reviews, I do agree that the parking spots are a little tight and if someone parks incorrectly, it definitely throws the other spots off, it can be a little irritating.

    Andover Place - apartments - Updated May 2026

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