Juan was referred to us by a friend. He came out almost immediately to discuss the plan. He drew up the space, took measurements and sent us a proposal with several different options. Several weeks went by as we were thinking about our options. I reached out again to let him know that we had some questions and again he responded very quickly and answered our questions. That was a Saturday. Alex stated that Monday and by the weekend (and a couple of long days) our shower was completely redone. Juan and his team took care of getting materials delivered etc. It was very stress free. We are very pleased. read more

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I have recommended Juan with Andersons kitchen and bath for years to anyone who wants to make their home look better, especially when it comes to selling it. He is fairly priced and truly cares about making the customer happy. He's very experienced and his work always comes out looking great! Bob read more

Contacted them for a small shower remodel - Juan was great, he had no problem using tile from a different source ( we wanted to match the existing backsplash in the kitchen - some contractors flat out said NO you must use the products we sell) and in fact Juan went to Bedrosians and picked up the tile at no extra charge! The install went great - the crew was at our house when he said they would be at our house, none of the typical "sorry the guys can't be there today, they're at another job..." that we hear all too often. Top notch work, very impressed, and they took great care not to damage the brand new vanity and quartz top that is less than a year old. We were so happy we're using them again to refresh / update our master bath - thanks again!! read more

I highly recommend Mark Anderson. He knows his craft. I appreciate his professionalism, expertise, professional guidance, and fair prices. I also simply like his demeanor and his friendly personality. He is so comfortable to work with. This review includes a few snap shot photos from a new floor, new quartz kitchen countertop, new kitchen sink, bathroom vanity quartz, and easy to clean baseboards. This was completed in 2019, and has held up wonderful over the last year and a half. Our first experience w Mark was a complete home remodel in 2011, (different home) which included new kitchen remodel, 2 bathrooms and some extra finishing touches through out the house. I'm Planning on reaching out to Mark again soon for another project. read more

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My plumber recommended Anderson's Floors and specifically Juan. We hadn't planned to do a remodel, but our old cast iron drain pipe had other thoughts. Juan was fantastic to work with! He listened to me, answered all of my questions, ALL of my questions. It was such a fun day going shopping for cabinets and granite. Everyone that worked on the project was professional, helpful, and highly skilled. They took care of the tiniest of details, and noticed things that needed attention, even when I didn't notice. This was my first experience with a project like this, and I could not be happier with the process and the final result. We finished up a few months ago and I still walk into my kitchen and think "I can't believe this is my kitchen". I would give a 10/10 for Anderson's Floor and Juan! read more

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I tried to email Mark owner to give him a chance to correct this customer service failure, but his email on the website, that I clicked from the site, was sent back. info@andersonsflooring.com. It got sent back April 27, 2024 at 6:25 p.m. I saw his harsh reply to one other yelper who gave him a one star, so I wanted to try and avoid that. The net is: Juan set up an installer to come and do a repair on some tile. The price was very high, but I agreed to it, as it is the only part not done, and the licensed plumber, doens't cut tile,and there are two openings left to allow access to the plumber to do his job. They were scheduled this week to the work. YES! Just get it done, but....wait...Juan calls the night before and says the guys have a bigger job to do, so they are cancelling. Now, this is crazy. They had the order, they committed, and another job, could start in the afternoon, and they should honor their commitment. But NO. Cancelled, to start another BIGGER job. No excuse for this type of poor service. Do what you say, honor your word. I was expecting you, and ready for you. read more

Juan and his team were great! They were very professional and did an awesome job renovating my bathroom. They were very timely and efficient with their work. I would highly recommend using their services if renovating your home!KCCk read more

Juan Resendiz from Andersons Floors Kitchens & Baths did an excellent job, during the holidays, no less, in remodeling our kitchen and two bathrooms. Timely, professional and has an AWESOME crew. They were all so helpful and patient with our many questions and they also gave great suggestions when we were not sure of our design choices. Can't say enough about Juan and George! Thank you! read more

We're finished with another remodel with Anderson's Floors and again the results are exceptional. Juan  and his team helped me negotiate an excellent resolution to some bad tile that we acquired at a retail outlet.  Most of all I love the suggestions that these folks have. As you shop around prices are typically rather close regardless of who you select. But the expert ideas from Anderson's are priceless. The standard sliding doors I was shown by others just didn't get me excited. But what Juan suggested was perfect. Call these people. You'll like them! read more

Anderson's Floors, Kitchen & Baths - Flooring Near Me - Laguna Niguel, California

Juan and his Team at Anderson Floors, Kitchen & Baths, just finished a remodel of our Bathrooms. My Wife and I moved back into our Condo after it was a rental for thirteen years. It needed to have complete Bathroom remodel, the Bathtubs removed, and Walk-in Showers installed. Juan and his Team sat with my Wife and myself and planned out every aspect of the build before they started. Cleanliness was of the utmost concern for us, and the Team made every effort to keep our Home clean and neat, even as it was pouring rain outside during the entire work schedule. Juan went the extra mile to help us have our dream become a reality. The Team showed up every day on time and put in a full days' worth of work. The results were unbelievable, they finished on time, within budget, and made my Wife a gorgeous Sanctuary that she can be proud to show our Friends and family. We would highly recommend Juan and the Team at Anderson's Floors, Kitchens & Baths to make your home a showplace, that You will be proud of. Joe B. & Kay P. read more

Anderson's was recommended to us by a couple of neighbors to do our kitchen re-fresh and lay new floors in our entire house. This Included painting cabinets, new counter tops, new backsplash tiles, wood floors downstairs and carpets upstairs. Dealing with Juan is a pleasure - he is trustworthy, reliable and honest, and is very good at communication. This was particularly important as we were overseas whilst most of the work was being carried out. His team were great - we couldn't believe how fast and efficient they worked and the quality of their work and finish is excellent. We will definitely use Juan and his team again and are delighted with the result. read more

Mark Anderson at Anderson Floors took the time to thoroughly explain the many features of kitchen cabinets including construction and features like full extension drawers that we were not aware of. He was patient and answered our countless questions. Unfortunately we were unable to get out of a contract we had already signed with another contractor but we did have Mark install our quartz countertops. I firmly believe in the integrity of this man. We had paid him for the job but the next day noticed there was a slight problem with the way the counter was installed. He returned the check we gave him and had his crew back to our home immediately to correct the problem. OUTSTANDING response time to our issue. We will definitely use him again for additional updating projects. read more

We used Mark Anderson's company to completely remodel our "new" older home. Mark and his team made the project stress free as we resided in the home throughout the process. Now we truly have a new home. We highly recommend AFK&B for all your home projects. read more

Anderson's Floors, Kitchen & Baths - a tv and fireplace - Flooring Near Me - Laguna Niguel, California

If you are tired of looking at low quality flooring and flaky salespeople, go to Anderson's. Mark owns the company and is a consummate professional. If you are looking for someone to do hardwood flooring and baseboard installation, I would highly recommend Anderson's Floors, Kitchen and Bath. He is a great partner from start to finish and has one of the best collections of high quality hardwood flooring that I found after months of searching. His installer, Rene, is fantastic. Even when my remodel was not going smoothly and timing was pressed, Rene took it in stride and worked with the other contractors collaboratively. He cleans up, takes feedback seriously and strives to do a high quality job. Everyone that sees my flooring wants to know who did it. read more

I have worked with Mark and AFK&B on a couple of projects and just want to comment on how nice it is to work with a real professional. If you want individual service and individual attention done right the first time, be confident in calling Mark at AFK&B. One thing I appreciated most was his balance of determining what was really wanted / needed before trying to sell anything. He understands budget constraints but knows where to draw the line so that quality is not compromised. We love the 3-d layouts he provides with his designs. read more

Let me start my review with this. If you want a job done right the first time give these guys a call. Juan and his team made our shop look spectacular in no time. I had received quotes from various hardwood floor installers before and the reason i decided to go forward with anderson's floors was because they went the extra mile making sure that i got all the samples i needed to make the correct decision on my floor. When it came time to the installation they accommodated to my schedule and made sure i was satisfied with the job before the final pay. (Things that i didn't get from the other companies) I will highly recommend them if you ever need any work done. Thank you guys my floor looks great. read more

Anderson's Floors, Kitchen & Baths - Our floor looks great - Flooring Near Me - Laguna Niguel, California

We hit a home run with Juan and his team. The four quotes we received we're all very close in cost. First impressions, however, we're right on target. Juan had several suggestions that we didn't hear from the other "estimaters." We took him up on them and we are glad we did. The little things suggested made a huge difference. We also had a tight window for installation and these guys made it happen. We are enormously pleased with the outcome and thanks to Juan and the group at Anderson's! Call them. You'll like them! read more

We have used Andersons now for three different jobs at three homes, including flooring, kitchen cabinets and countertops. Once we started working with Mark and his team, we stopped even getting bids from others. Here is what we have experienced: - Responsiveness to all inquiries - Great communication - Valuable consultation, no pressure purchasing experience - Great value for the money - High quality work As others have also mentioned, we feel Mark goes the extra mile to make sure his customers are happy. And when we ran into some unexpected issues with mold, Mark was also able to line up a mold inspection, mold remediation service and didn't charge for some extra work the mold removal caused. read more

Mark did all the cabinetry on our recent remodel - kitchen, baths, and bar area. He has great attention to the detail and the installer Daniel is very efficient. We had a couple of minor areas that needed touching up after the other subs left the job. Mark was nice enough to send Julian and Daniel who made everything look good as new. They were both very professional, knowledgeable and clean. We could not be happier with the work done. read more

Juan was amazing and they did such an excellent job with our bathroom remodel and new floors throughout the house. Juan was always contactable and friendly. I would definitely use them again in a heartbeat. read more

Mark did my kitchen and bath - cabinets, flooring and countertops. Was very happy with the work and the results.

We just had our upstairs tub/shower replaced with just a shower by Anderson's. They did a great job and were easy to work with. Juan, who we worked with, was very thorough and helped with the process as it went on. He was always available and very helpful. They were able to finish within 3 weeks (would have been shorter if not for some plumbing issues not related to their work) and we were very happy with the finished job. The price they charged was very reasonable compared to other quotes we got. I would highly recommend them based on the job they did for us. read more

Anderson's just completed several projects for us...kitchen cabinetry and countertop, master bathroom cabinetry and countertop, whole house carpeting, and baseboards. The results were all that we had hoped for. Mark and Juan did a great job of explaining the materials and processes to us. They did a wonderful job of updating us on the projects' progress and aimed to please. It was truly a pleasure working with them. read more

2+ years ago we contracted with Andersons Floors, Kitchen & Bath to remodel our fireplace hearth. We had a very ugly, crooked and cracked 60 year old used brick façade that was floor to ceiling and we wanted something more contemporary in our living room. I had talked to several tile installers and friends with construction industry experience and knew how it should be done. When I talked to Andersons salesman Juan Resendiz I was very specific about what how I wanted the job done and he agreed with my plan entirely. So the day for installation arrived and his tile installer is a no show. I called Juan and inquired about that and he gave some shuck and jive excuse and told me the installer would be late. Gee, no kidding. Several hours later (around 1pm instead of the agreed upon 9am the guy shows up and starts work. After an hour I went to check on him and it was clear that he wasn't making the tile base plumb before installing tiles, which Juan had specifically agreed to do. I told the installer what he was supposed to be doing and he said the owner of the business had told him NOT to install as per our agreement. So the lowlife owner of this business had taken our money and then told his installer to take a short cut, hoping we wouldn't notice. So at this point I was pretty ticked off. I called the owner of the business, Mark, and complained about his dishonest behavior and he basically admitted to breaching the agreement and said my way of doing it was unnecessary! Then he blew me off very rudely and said to take the matter up with his salesman! Wow, what an unprofessional jerk! So then I go to check in on his installer only to find that he has vanished. I called Juan and was told that the installer had to go find his cousin to help with the job. Well, thanks for keeping me informed Juan. So the guy finally shows up around 4pm and finishes plumbing up the tile base. I had to watch him like a hawk the next day to make sure he didn't cut any other corners. I only wish I could give zero stars to these dishonest clowns. read more

It's rare for me to write a negative review, but I think it's important to share both sides of the story. I had stopped by Andersons Floors based on the yelp reviews, despite being over 30 minutes away. Initially the team was courteous and Juan stopped by my house to measure for an estimate. He helped try to get custom pricing on a special tile I was interested in. I appreciated the effort. But, it took work on my part. I was constantly following up with Juan because he wasn't responding in a reasonable amount of time. I would email asking for an update, and he would reply back with a screen shot of an email to the vendor claiming he was working very hard on it when clearly the timestamp of the email was after I had reached out to him. I tried to put all that aside, because he was trying, but based on my research the proposal that he came back with was very high. I asked him about it and tried to see how we could make it work. I had not gotten any comparison quotes, and frankly didn't really feel like going through the effort. Juan's response was simply to cut and paste the terms of the proposal. There was nothing to assuage my concerns on costs, just a simple cut and paste job. I found that to be very rude. And so I got comparison quotes, and I found that the Andersons Floors proposal was more than 50% higher than the comparable. That's huge! Still wanting to give them a chance, I emailed them back with the information on the comparable quote. I wasn't even expecting a price match, but simply to play in the same ball park. I never got a response back from Juan and so I took my business to the much cheaper vendor and they did a fantastic job. read more

We worked with Juan at Anderson's Floors, Kitchens & Baths on a bathroom remodel at our primary residence, an extensive renovation of a rental property and then hired them to help "spruce up" our home prior to putting it on the market. They were professional, courteous and went above and beyond our expectations for each of those projects. I recommend them highly. The quality of their work is excellent; it was a pleasure working with them. read more

I used Anderson Floor for remodel my kitchen. Absolutely wonderful job. Thank you Mark.!!

We have now done four projects with Mark Anderson - master kitchen, two guest baths and our master bath. In all cases, Mark was patient and worked with us on our design and schedule. He uses licensed installers most of whom have good workmanship. His pricing is somewhere in the middle - but you do get quality cabinets instead of cheap ones that easily break. Mark mostly does the flooring and cabinetry himself - for plumbing, electrical etc he will usually use another contractor or you could choose to get your own. We have done it both ways. I have always directly dealt with the owner Mark and found him very responsive over text and email - even on Sundays or holidays. There were minor issues (expected in big projects like these) but nothing that Mark did not eventually take care of. All our work was done with proper city permits and inspectors never found any issues with his work. Overall, I recommend Anderson's as a reasonably priced shop that does quality work. read more

Last month I had a wonderful meeting with Mark at his showroom to view his samples and design options and displays. If you're looking for an experienced team that has many years of product knowledge with true professionalism and the ability to work within your budget, a trip to Anderson's showroom is a must! Mark stands behind his products, installations and is a man of integrity. You'll find many samples for your kitchen, bathrooms and flooring. read more

Excellent advice and service by the owner. All the work done in the kitchen, be it electrical, carpentry or stonework was executed in a very professional and thorough manner. All appointments made, were kept. The work was finished a lot sooner than planned and that with 100% accuracy and quality. We defintely recomend Andersons Floors Kitchen and Baths! read more

Anderson floors installed new laminate floors in my hair salon. Mark, the owner was extremely patient as we were not certain of what we wanted. It took us a few months to decide. Mark hung in there with us and ultimately installed a floor that exceeded our expectations. Thanks Mark read more

Mark and team did a fantastic job installing bamboo floors into our new home. Tile and carpet had to be removed, then wood floors put in. Mark was calm every step of the way, the installation team was very skilled and professional, and the work was done with great consideration to cabinets, etc. We love the quality of our floors and the installation! read more

We obtained multiple bids in January, 2015 for quartz kitchen countertops; we chose Anderson's to install Cambria, the only major brand made in the USA. Cambria's Torquay color was perfect; it also came in a jumbo slab size. Mark was pretty sure we could get the job done with just one jumbo slab. Pedro demolished the old countertop on February 9, 2015 and measured the job. He then fabricated the seven pieces perfectly! Pedro installed the countertop and new sink on February 14, 2015. There is not one thing we would change about the installation. All seven pieces fit perfectly; the cutout for the sink was exactly correct. We are very pleased with our experience with Mark and Pedro and strongly recommend this business. read more

We hired Anderson's Floorings to demo and install a new kitchen countertop and backsplash as well as new flooring, baseboards, and install a new hallway cabinet. Juan came out to our home to give us an estimate and then we met him at the showroom to pick out materials. Then, he stopped returning phone calls. I had to call the store and spoke with Mark (owner) to get to Juan. Despite my misgivings, we signed the contract and work began. Below is a list of the issues we endured each step of the way: * Work was scheduled to start on a Monday (demo of kitchen countertops), we were called at 0715 the Thursday before to see if they could come out by 0800 the same day to "expedite" our job. * Kitchen was finished on original scheduled time, that following Saturday, even though the demo started 4 days ahead of schedule and we were inconvenienced those 4 days (with no ability to prepare meals since there was no sink or countertop for the additional 4 days). * Texted/emailed Juan several times in the meantime to see when install would happen with no response. * Tile installer came to our home with a minor child while he completed work. * No communication on payment (was not on the contract either). When countertop and backsplash was completed, tile guy demanded several thousand dollars (amount exceeded the work that had been done). When attempted to get ahold of Juan, he would not return our texts calls due to a personal emergency but communicated with the tile guy on another amount. I had to call the owner in the office to speak with someone and determine how much was rightfully owed. * Oven was parked on our family room carpet without a drop cloth- grease marks were left on our carpet. Our floor was not being replaced for another 2 weeks, hence, we had to have that carpet area cleaned. * Grout cracked within 3 weeks in an area behind our sink. Anderson's DID come out to fix all the grout with a flexible grout (should have been done the first time). * Baseboards were installed but no filler for the nail holes. When we contacted Anderson's, they said they would put caulking/filler in the holes but would not paint over. We declined their offer to "fix" it and will hire someone else. * Two of our door moldings were sawed/hacked at to install floor and not repaired. * One of our new hallway cabinet doors was cracked completely through (installer didn't say anything if he noticed). Anderson's has told me they have ordered a replacement door. I would NEVER use this company again. From beginning to end it was a hassle, there was a significant lack of communication, and no real effort to correct or prevent these occurrences from happening. read more

Completely transformed our kitchen from 1965 to the modern age. The quality of the materials, amazing! Mark Anderson has integrity, is very articulate and installation / orders all very smooth sailing. You can rest assured they have a great team with Marcus and Juan too. Our cabinet installations were perfect and they really worked with our needs. It's our favorite place in the house to be. We adore our kitchen. We would highly recommend them., honest people all the way! read more

We did a major remodel on an entire condo and with the professional guidance from Mark, we finished the whole remodel in 33 days and within budget! He was super helpful from the beginning regarding the selection of materials. Then, with the installations, he was right on top of every detail and his installers were excellent. We did all of the floor coverings and the bathroom and kitchen counter tops as well as the custom shower/tub doors through Mark. I would highly recommend this company for any type of remodel, be it large or small. read more

Mark Anderson guided me in completely redoing my kitchen...replacing cabinets and countertops and installing glass tile backsplash as well as installing new appliances and window covering. I was very impressed with Mark's attention to detail and scheduling and his pleasant professionalism which included helping me with decisions in choices and several innovations to existing installations. All work was done skillfully, on time and within budget. I am exceptionally pleased with the outcome and would not hesitate to recommend Mark or use his services again. Everything went extremely well and I am so happy with my new kitchen. My friends and family also think it looks like it should be featured in a magazine. Thanks Mark and crew! read more