If only there was a zero-star rating for our most recent experience...
Anderson installed the AC unit in our home over 10 years ago, and they did a great job. When the AC went out in our office (different building on the same property), we naturally contacted them to repair it. Well, times have changed...
We had to wait a week for their earliest appointment. The morning of the appointment, they called to reschedule for the next day. Okay -- life happens... no worries. The next day's appointment, they didn't show up. Again.
We called about the missed appointment, they called back and said the supervisor remembered giving us a quote on the system and since they didn't install it, they wouldn't fix it. We never asked them for a quote on the system, so his memory is faulty in addition to him wasting a week of our time. We found them to be COMPLETELY unreliable. In any case, we wasted a week waiting just to be jerked around because they didn't want to bother coming out to look at the system. DON'T WASTE YOUR TIME. CALL SOMEONE -- ANYONE -- ELSE. read more