Carla was very helpful and was able to squeeze us in last minute. Great turn around and very…read morecommunicative.

Carla was great! It was really easy to get an appointment, she responds quickly, and maximizes all…read moreoutlets to get you the best return. She's quick and easy to talk to. I highly recommend Carla and we'll definitely be returning.

Angel and his staff was amazing! It was my first time filing taxes myself and I didn't have an…read moreappointment but angel and his staff took me in the day I walked in! Nowadays it's hard to do a walk in but I didn't have a specific time I knew I was free so I just drove by to see if they can get an appointment going for me but angel finished filing my taxes and got me in and out in less than 30mins!! Time is money and wow they made me a permanent customer!! I recommend this team to everyone in the area! Cost in my opinion was the best in town especially compared to turbo or H&R Block! I would've paid more for expert help with myself filing but I didn't have to do any of the work and angel answered all my questions and made me feel comfortable knowing I have a professional taking care of everything for me!!! Do not hesitate and go see angel and his team!! Beyond satisfied and thank

Angel was easy to work with. Appreciated how easy it was to get in and out…read more Recommend!

Fast, efficient service. Adan is very professional, patient, super friendly and explained my tax…read morereturns in ways I can understand and how I can maximize it next time. He diligently scours all the schedules to make sure no money is left on the table. Can you ask for better?

I met Ozzie over the phone. He seems like a nice guy. He promised a lot over the phone? But once…read moreI got there 1/12 hour drive he charged me $60 To get an extension on my corporate tax period which was given to all the business in California anyways due to the weather, he figured if I can't charge him for tax preparations I will charge him for the visit. I did not like that fake bait and switch tactic. He should have mentioned the extension fee over the phone! Plus the lake Elsinore office looks like a abandoned shack off the main road the inside has two desks 3 chairs and a couple of pictures hanging easily an empty out the whole place in 10 minutes. Fly by night operation in my opinion. Customer be aware

Peggy is a DOLL!! She is very professional and timely as well as meticulous in her work.read more

I had called this tax person approximately a month or 2 ago to see if they prepared taxes for…read moreclergy. She said she did. I said I would call her to set up an appointment when I had received all of my documents. in the meantime my mom passed and I've had alot going on. i called and left a message last week and never received a call back. So I call today she right away says "I don't have an open appointment for today ". I said I'm not trying to get an appointment for today. She says did you file an extension. I said no but I will. It went down hill from there. She says she's never spoken to m before and on and on. She was rude, wouldn't let me explain the reason for my call, and obviously is not open to receiving new business. I get it that it's Tax Day and probably everybody who hasn't filEd wants to come in today but I wasn't and was treated very rufelt so for that reason I'm here writing this review. It looks like her past reviews are all good; maybe she's having a bad day, but I didn't cause it and I don't deserve to be treated disrespectfully because of it! Hope she haa a better day tomorrow but I won't use her as my tax person for the above reasons!!!

Although I received good service last year, when I used this service for the first time,…read moreunfortunately I can not say the same for this year. Contacted this office late March, spoke to the owner Sally. I explained to her that I had used her service and she seemed to remember me. She told me how busy the office was, which I replied that I was well aware of how late I was contacting the office. We agreed on my dropping off my paperwork. I know she has a drop box. She said that would be fine. I dropped the paperwork off on a Saturday morning, the office was closed during a time they were supposed to be open. I called the office at least 5 times, at different times to make sure someone had received my paperwork. I was told by her staff person Sandra, when I was finally able to speak with a live person that she did not know if Sally had the paper work or not? So I asked that Sally please return my call. A week later NO CALL back. I called again, Sally answered the phone with attitude, big attitude, upset with me for calling so much. I explained to her that I was simply calling to find out if anyone had my paperwork? She was rude, and not professional. It is not my fault as a customer that she says yes to everyone and stresses herself to make the April 15 tax deadline! Will never use this service again. Not to mention I was charged even more money than last year simply because she is bothered with me. Never again!

Very professional and friendly service as well as conveniently located. Sally Freyre is extremely…read moreknowledgeable in her field and was able to ease concerns and guide me appropriately on a way forward. I will definitely return next year.

My wife and I came to Mary after going to HR block. I had a tough assignment of transitioning to a…read morepartnership. HR block was useless and even mocked at both our professions. Totally unprofessional. Mary was patient with me (im not the best book eeper). She worked all the way to the deadline and made sure I filed. I would highly recommend her.

I've used FastStats Tax for several years and have been pleased with Mary Fran McCluskey's…read moreprofessionalism, thoroughness and speed. She is an enrolled agent with the IRS, which means she is a cut above the tax preparers who aren't and can anticipate what will ring the bells at the IRS. An enrolled agent doesn't work for the IRS, but has had training and passed exams. She works for you!

I have been using their service for almost 2 decades. Maryann passed this on to Tori and Tanner…read moreand they are excellent. They are no longer in Lake Elsinore and now located in Murrieta by Anthony's restaurant near Kalmia and Washington. Great support and i have always received better results with them over Liberty, Turbo tax, H&R block. Every few years i will head to one of those to get a "review" done for free and those other options have always complimented the returns Generations does for me. Last time i compared was in 2022 (2021 tax year) and actually used a tax preparation Law firm that was extremely expensive and the law firm didn't do any better than Generations. Set an appointment with Tori or Tanner and you won't be disappointed. They are efficient, great to work with, understanding and friendly.

We were referred here by our cousin that lives in Lake Elsinore last year and was seen my the owner…read moreand she did a wonderful job, we just moved here from NorCal in 2018 and didn't know where/who to go to. I called them last week to set up an appointment for today and spoke with Tanner (hopefully it's spelled correctly) and treated us very professionally, courteous and thorough. He went over step BY step in the whole process and even walked me through how to pay by ZELLE. I/we would highly RECOMMEND going to this place and definitely ask for Tanner, thank you for your GREAT service !

Absolutely love Rodrigo! He has done our taxes for the last 3 years and we will continue going back…read morefor many years!

We have been coming here for years and I can't recommend Rodrigo enough! He made the entire tax…read moreprocess smooth, stress-free, and easy to understand. From the start, he was professional, knowledgeable, and incredibly responsive to all of my questions. He took the time to explain everything clearly and made sure I felt confident about my return before filing. If you're looking for someone trustworthy, efficient, and great at what they do, Rodrigo is your guy!

Rose is an amazing tax preparer! I've been coming to her for years. She's very thorough when…read moreexplaining the new changes in tax law. She is the most honest tax preparer out there I recommend her to everyone. She will do her very best to get you the most out of your tax refund legally

Been dealing with them for 2 years now. I'm happy with the service. Its excellent and reasonably…read morepriced.

Umair was amazing! He helped me with my taxes and was very knowledgeable! Very quick to respond and…read moregot my taxes done fast! I will definitely be using him again for all my tax needs!!!