I had gotten a flat tire about 45 miles north of this dealership and decided to have my car towed…read morethere because it was on my way home (Chicago area). Tina in the service department was awesome because although they did not have my tire size in stock she called all around and was able to locate a tire for me in Duluth. She had her driver go there and pickup the tire and return with it for them to install it on my Pacifica. I was on my way home within a few hours of me getting the flat, all thanks to Tina and her awesome crew. Thanks so much for the extra effort, it is greatly appreciated. Michael H.

I used J.M. for years then moved out of the area. This summer I was at my cabin for several months…read moreand my car needed new brakes. J.M. changed out the brakes and checked the other systems. My 2017 Highlander is running like it's brand new. Highlander is approaching 200,000 miles. Needless the say I am very happy with the service.

I brought my car in for basic maintenance. when I got the car back it was making an aggressive…read moresmacking noise under the hood. brought it back 3 different times just for them to send me out the door with the same problem. eventually they recommended a $400 fix for a problem they already "ruled out".

Always great service & friendly people every time. Car Wash does an amazing job & have always been…read morehappy with the service. It's hard to trust dealerships but this is one I will come back to & know I'm not getting ripped off.

I brought my accadia into washke to get fixed and it was going to cost over 7 grand to get…read moreeverything done on it and it was not worth it so we opted to buy a vehicle from them. While talking to the salesmen I told him we were in a pickle because we owe money still on the acadia and were un a bind so we needed a reliable family vehicle. He showed me a 2017 ford explorer that seemed perfect for us and in a price range we could afford. We did buy the vehicle and everything seemed fine until a week later we went to washkes to get the plates and it overheated in the parking lot!!@ They took it into their shop and took a look stating the water pump was bad and they told me to go to a Ford dealership to get it fixed. I asked if they were paying for repairs and the rudetold me nope you bought it asas -is it is your problem! Worst company ever!@@ They totally took advantage of a family in a bad situation and made it ten times worse now we are stuck with no vehicle, no way to pay repairs, and a very large debt to cover!

I recently needed help out of some snow. Ted showed up quickly, was professional, and above all got…read morethe van out without any damage. Much appreciated! Although we don't like calling for help, these guys know what to do and how to get it done.

Tyler went out of his way to listen to me and do what was necessary to assess my need for a new…read morebattery, make sure it remained charged enough to drive to the garage and clean an intake air filter. I really appreciated how helpful he was! Thank you Tyler!!

If you want NOTHING to get done on your car for hours then bring it here. Lots of excuses, and they…read morenever have parts for your car so you have to come back another day. Horrible experience!

I went here a year ago and had a salesperson talk me out of buying a new car here. She was not well…read moreinformed about standard features in new cars. When I tried asking about the price she tried to give the price in monthly terms without any of my information. She tried using sales tactics, but she was really bad at it. I bought the exact same car at a dealership in the cities and had the opposite experience. I would recommend driving three hours south and buying a new Toyota literally anywhere else other than here.

Outstanding service. I've been stuck twice and they rescued me. Highly highly recommended.read more

I travel to Tower to see my folks every summer and Bob's is always helpful, even in an emergency…read more Polite and reasonable prices.

Traveling through and got a flat in our Class C RV. Brought the rig in and they got right on the…read morerepair. Super friends...thanks so much. Got us back on the road again to our destination. Highly recommend. Friends, clean, organized. Nice staff. Appreciate the fast help!!

I had an odd size tire on the front of my older heavy 3/4 ton pickup go bad while at my cabin. I…read morecalled and it would be 4 days for them to get a pair. They did not need for me to prepay these special order tires. The delivery was late but they got them mounted and balanced before closing on a late Friday afternoon. And they took a check from me because using my cash would have run me short 500 miles from home. I will definitely do any tire business while I'm at the cabin with them.