I had a horrible experience here and urge you to avoid this clinic, especially if you have chronic pain or more complex injuries. The physical therapist I saw (Dr. Braden) was dismissive, rude, and unprofessional on many occasions.
She took very little time in understanding my joint problems, and tried to convince me I didn't have my diagnosed chronic illness in order to blame all my problems on a specific accident, despite the injuries I had before and after.
At every visit the therapist spends little time with you, around 10 minutes out of a half hour session. The time before they see you is spent on some machine with an assistant and the time after with heat/ice/other passive treatment methods. This included tens/stim and other modalities that have no scientific proof of effectiveness. As the office is mostly an open space, there wasn't much privacy. I saw most other patients had similar experiences.
I had problems with multiple joints and the physical therapist only examined one over six sessions. She never tested strength/balance/gait or any of the other things physical therapists usually do. As a result the exercises were general and redundant, such as hundreds of reputations of leg raises and other very simple exercises that were not at all appropriate given my physical ability at the time.
I have never left a bad review before in my life, and wouldn't for just an unhelpful therapist. What really led me to write this was the questionable business practices and how the physical therapist acted.
When after several appointments I wasn't feeling better, she blamed it on me despite the fact I followed all the useless exercises. Instead of finding alternative ways, she would state certain exercises and modalities were 'supposed' to work. I left every appointment feeling worse than when I came in.
A couple weeks in, she insisted that in order for therapy to be effective, I should be seeing her 3-4 times a week. She also wanted to 'progress' my exercises, which I welcomed, but stated these would all need to be done with a yoga ball. And that in order for them to be effective I couldn't use the yoga ball I already had, but had to purchase an expensive one specifically from their office for it to be inflated 'right' and the exercises to work.
She also declared that the tens machine I had (mind you it was from a well known brand and recommended by many doctors) was useless and only the tens machine at her office was 'real'. I don't think I need to tell you lol but both these claims are complete bs.
At one point I also changed insurance plans, and her and another physical therapist loudly complained to me (and not in a joking way) about how this insurance didn't compensate them as much. Then just don't take that insurance??
I never made any progress here. I later went to a different pt clinic, and it was a completely different experience. The therapists were knowledgeable, helpful, actually determined the injuries I had, spent an hour one-on-one once a week, and I ended up making a huge amount of progress. read more
