These angels took care of my father while he was transitioning. I can't thank them enough…read more Excellent care

Melissa; Brad; Mylene; Andrea; Maggie; Lupe and the homie.. Harold. This crew comes in and tailors…read moretheir super compassionate care to the clients and families needs. Not running their own agenda. I couldn't have asked for more kind and equally competent people. If you ever find yourself in need of real and caring people in what is such a tragic situation, these are your people. I will never forget any of them. Thank you for caring for my ol man. God bless you all!

My mother has been on hospice for 9 months and Jennifer has been her bath aide, she's…read moreOUTSTANDING!!! My mom is the hardest person to deal with because of her pain and Jennifer has remained so professional and compassionate and mom has fallen in LOVE with her!!! She's been the BEST since day one, never missing a beat!

My 91 year old dad came home on hospice March 18th after a fall that broke his leg. We are so…read moregrateful for the wonderful care he has been receiving from Janelle V. She started coming twice a week but now comes 3 times to bathe my dad as he is in the care of my elderly mother who takes the majority of the care load. Janelle is patient and very kind as well as efficient and has made both my parents feel very comfortable in her care. Thank you Janelle for all you do. We greatly appreciate you and pray you know how important you are to all those you help.

First and foremost, if you're looking for exceptional care for your loved one, this facility comes…read morehighly recommended. During our initial tour, Anzel was absolutely amazing and incredibly helpful. She took the time to explain everything included in the rehabilitation program and showed us around the facility. The facility is modern, clean, welcoming, and staffed with truly exceptional people. I would especially like to recognize Jiellen T., the case manager assigned to my dad. She went above and beyond to make sure he received the proper care, love, and support throughout his stay. Her dedication, professionalism, commitment, and genuine willingness to help are beyond words. She was always responsive to our calls and messages and consistently kept us updated. We are incredibly grateful that we had the opportunity to meet someone like her. She is truly a gem! A very special shout-out as well to all the Medical team- Doctors, Nurses, LVNs, CNAs, therapists, and care staff who took such wonderful care of my dad -- Dr. Jin, Liezel, Maricel, Audi, Ritchie, Mike, David, Neil, Aaron, Kelvin, Earl, Axel, Carlos, Amy, Andrea, and Melissa. They treated my dad as if he were their own family. Their kindness, patience, compassion, and encouragement meant so much to him and to all of us. Erwin for being so dependable, especially when it came to arranging transportation for my dad's medical appointments. His help made things so much easier for our family. Jun (Maintenance) was also someone we truly appreciated. His kindness and encouragement helped lift my dad's spirits and motivated him to keep pushing himself to become stronger. Sydney at the front desk was exceptional -- always super friendly, welcoming, and caring. She always made us feel comfortable and greeted us with such a warm and positive attitude. Lilia-greets every patient each morning with a smile and puts so much heart into making the facility's events special and memorable for both patients and their families. And that kindness truly makes a difference. And lastly, Sonny, who gave us such a warm welcome from Day 1 all the way through my dad's discharge. He consistently made sure that my dad's care plan was properly executed . We truly appreciate his leadership, support, and dedication to making sure my dad received the care he needed. And to the entire THCC team -including everyone whose names I may not have mentioned but who played a part in my dad's care -- thank you from the bottom of our hearts.

I am extremely disappointed and concerned about the care my father is receiving at Temecula…read moreHealthcare Center. Based on what my dad has shared with me, I have serious concerns about neglect and the lack of basic care and compassion he deserves. My father has told me that he is left in soiled diapers for 45 minutes or longer, that staff ignore his call light when he needs help, and that they become upset with him when he has to call out for assistance. He also reports that his nails are not trimmed and that he is sometimes passed over on his scheduled shower days. Even more concerning, he has a sore near his bottom that causes him pain when staff clean him. Despite his complaints of pain, he says that nothing has been applied to help soothe or protect the affected area. My father has been left disabled after suffering several strokes, and I understand that he can sometimes be grumpy, demanding, and difficult to deal with. He is frustrated with his situation, and I know he doesn't always communicate kindly. However, that does not excuse a lack of care, compassion, or attention from the people responsible for looking after him. Every patient deserves to be treated with dignity and respect, regardless of their temperament. I live more than four hours away, which makes it difficult for me to visit regularly and personally check on his care. That distance makes this situation even more upsetting because I have to worry about whether my father is receiving the attention he needs when family cannot be there. I cannot say what motivates the staff's behavior, but the pattern of concerns my father has described leaves me feeling that his needs are not being taken seriously. I should not have to worry that my father is being left uncomfortable, ignored when he needs help, or denied basic personal care. Our loved ones deserve to feel safe, respected, and cared for in a healthcare facility. They should never feel like a burden for needing assistance. I am deeply unhappy with what my father has described, and I sincerely hope management takes these concerns seriously and makes meaningful improvements to the quality of care provided to its residents. No family should have to wonder whether their loved one is being neglected simply because they cannot be there to advocate for them every day.

My brother was here for 6 weeks following surgery. We are very grateful to have chosen this skilled…read morenursing facility. The first day there included a care conference with family, case manager, social worker, nurses, aides, physical therapist and Dr. Rolando Gutierrez. The plan of care was created after careful listening by the doctor and the staff to patient/family concerns. The plan was then implemented consistently over his 6 week stay. The nurses and case manager maintained necessary updates while also responding to my calls in real time. They were all professional and thoughtful. The facility itself is modern, clean and has large patient rooms. The physical therapy room is also large, modern and welcoming. There is a place for patients to safely sit outside. We feel fortunate in having the recovery phase in this skilled nursing facility. When we really needed help the staff who work in this modern facility came through beautifully. Your help is Much appreciated, Paula Ste. Marie

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.

WellQuest of Murrieta, is simply the best place your loved one can be cared for…read more Our journey with dementia was sudden and scary during the start of lockdown mandates for COVID. Initially we placed Mom in her own apartment at a large fancy memory care facility that promised all the bells and whistles. I received many calls and texts from Mom that she wasn't receiving the attention or care she deserved and that we paid for. Moms condition worsened and I knew I had to mover her immediately. Thank God I found WellQuest. The home is clean and inviting. There are wonderful home cooked meals, fun activities, and a caring staff that is happy to see you whenever you stop by. If you have a loved one that needs care; do yourself a favor and call WellQuest of Murrieta.

The staff is always willing to help when you need it. They have amazing caregivers around the clock…read morewith experience in any situation. That cooks are great when they make them food and it's expanding. It's a beautiful place.

We are so grateful for Heather and her beautiful care home. My mom was diagnosed with a rapid,…read moreprogressive disease 4 months ago. We had to quickly find a place for her to live, and it had to be the best. We cannot say enough regarding the care and quality of life she received. Mega and Nixon, her caretakers, treated her like she was their own grandmother. She felt like she was still in her own home. The disease quickly progressed and my Mother passed away peacefully, in a place that respected her dignity. Thank you Heather, for carrying our family through a most difficult time. We are forever grateful.

I absolutely revoke my review of Concord Estates. I was asked to write a review and at the time…read morethings were good. That changed drastically for us and I actually removed my Mom from the Medi-Cal waiver and we are now paying full price for care elsewhere. I felt it very necessary to move her in order to have the quality of her life much better than it was at Concord. I cannot recommend it to anyone at this time.

I want to extend my deepest gratitude to Diamond Residential Care, and Kimberly Carter and her…read moreteam, for the compassionate and attentive care they provided to my father in his final few months. Their team was consistently caring and kept me well-informed throughout every stage, ensuring both my father's comfort and my peace of mind. Their dedication and kindness during such a difficult time truly meant the world to me and my family. I highly recommend them to anyone in need of trustworthy, heartfelt care for their loved ones. Thank you, everyone! Jaime Bencia

I moved my wife to this Board and Care facility after her being in two nursing homes where she was…read moretreated horribly. I looked at several different facilities and settled on the one that seemed right for her. She was in a home with 4 other patients, but had her own private bedroom with a window and large screen TV. All of the caregivers were outstanding and tried to cater to her dietary and other needs. Everyone, including the owner, was caring and understanding and I am forever in their debt for taking such good care of her during her stay in their facility. My wife recently passed but I wanted to take the time to recommend this facility to others who have a loved one that deserves the special care provided by them.

I broke my hip 4 weeks ago and instead of going to a rehab/skilled nursing I went with Mission Home…read moreHealthcare! I knew I would rehabilitate better at home! I'm so glad I went with them! The nurses have been wonderful and the PT has been amazing! I would like to give a special shoutout to Jonathan (PT) He's been very helpful and supportive and his warm friendly personality has made things go smoothly! He is an expert and he is a big reason I have done so well in a short amount of time! He is calm and really knows his stuff! I highly recommend Mission Home Healthcare and if you're lucky enough to get Jonathan you will be pleased.

This company is amazing! They are so efficient, quick, helpful & knowledgeable. Hannah is such a…read morepleasure to work with as she is so hard working and dedicated to what she does. She truly makes working with this company so easy! What a wonderful staff who is always polite and ready to help! One of the best home health companies out there. Couldn't be happier with the service that's provided by this company, if you are looking for yourself or a loved one, I highly recommend you try this company. Thank you for the consistent, EXCELLENT service!!!