I lost water on Christmas Eve in 2024. They came right out. They found the problem and fixed it…read morequickly. I was expecting my bill to be much higher as it was a holiday. The young man that came to my house was very nice and respectful of my home and me.

Baxters has been my go-to this year! I had a plumbing issue, over the Christmas holidays, and they…read morecame to snake it. The problem was a collapsed (very old) sewer line that needed to be completely replaced...and the job was completed perfectly in ONE day. Then my heating unit (gas) just stopped working- in single digit weather..and again they came and fixed it the very same day. Can't recommend them enough! (although I hope not to see them for a little while )

Richard is proffesional, courteous , respectful & very knowledgeable . He explained everything as…read morehe worked and educated us on our furnace as to make the best decisions for our situation. This company is prompt, trustworthy and reliable. We feel so much better knowing we have them to call when in need

Richard was incredibly pleasant and immensely helpful. We had a pipe issue with my well pump that…read morehe quickly diagnosed and repaired, and on the same day I called! When all others were busy, even days out, he made time for us. Otherwise, we'd either have no water or a flooded garage, not a great choice! I can only speak to his plumbing work, but I trust the service and timeliness translates well to heating and cooling work. In addition, the price was more than reasonable for same-day service.

They couldn't fix my AC charged me $175 and refused to come back. Wish I hadn't paid the billread more

Best move I made to call Jim!!!! He's one contractor that is reliable! He was prompt, professional…read moreand got the job done right! It's great to have heat again and he was so reasonable with his charge. Thank you Jim. I will recommend you to everyone!

From the owner: Tankless water heaters and high efficiency heating systems.read more

At the end of November, we knew our system wasn't working correctly. Our other guy retired so we…read morecalled JNK. He came in for under an hour, said the system was working perfectly fine, but we should turn on the auxiliary heat full time. Charged us for two hours of labor. We paid, but my husband called him after work to explain he disagreed with his opinion. Again, told us that the system was working perfectly fine. When comparing our December and January bills with last year's, we used DOUBLE the amount of electricity. We called JNK, hoping he'd make things right. This time, he came and said we just needed a new thermostat and that's what caused such an increase in usage. The auxiliary heat was running constantly. We explained that we knew something was wrong in November and asked if he would work with us on this bill, but he said no. We will never have this company back to our home. All in all, we lost over $1500 for a $173 thermostat.

From the owner: BBB Member, Licensed & Insured, Family Owned and Operated, Over 20 Years of Experienceread more