I wish I could give Koko's Flowers & Gifts zero stars…read more Koko's was the local florist used to fulfill a birthday order that had been placed through Avas Flowers for delivery to me while I was staying in the Aspen/Glenwood Springs area. The original gift was supposed to include a very large floral arrangement, chocolates, and a personal closing on the card from the sender. What I actually received was a very small arrangement, NO chocolates, and the personal closing the sender had written was omitted from the card. I initially had no idea anything was wrong because I was simply grateful and happy to receive birthday flowers. It was only after I sent the sender a photograph of what had been delivered that he realized how different the delivery was from what he had ordered. We then tried to get the situation corrected. The sender personally spoke with Koko's Flowers & Gifts today about the missing chocolates. At 2:01 p.m., he messaged me and told me that he had spoken with the florist and that the mother told him her daughter was ON HER WAY to deliver the chocolates that should have been included with the original order. It is now after 5:00 p.m. No chocolates were delivered. No one called me. No one texted me. No one contacted me at all. So not only was the original order improperly fulfilled, but after being given an opportunity to correct one of the missing items, Koko's specifically represented that the chocolates were on their way -- and they still never arrived. This is not a minor floral substitution or a matter of personal taste. Parts of a paid-for gift were simply not delivered, the floral arrangement bore little resemblance in size to what the sender believed he had purchased, a meaningful portion of the card message was omitted, and then a promised corrective delivery never happened. What is especially upsetting is that this was a birthday gift someone put considerable thought and effort into arranging from hundreds of miles away. A florist is being entrusted with more than flowers in situations like this. They are being trusted to carry out someone else's gesture of love, celebration or sympathy accurately and with care. ; Promising that a missing item is "on the way" and then failing to deliver it, without so much as a phone call or text, is simply unacceptable. Based on my experience, I UPcannot recommend Koko's Flowers & Gifts for an important occasion. If someone is trusting you to deliver a meaningful gift on their behalf, they deserve to know that what they paid for will actually arrive and that promises made to correct mistakes will actually be kept. UPDATE: Today they did deliver the chocolates with a stuffed bear. For some reason though, no name again from the sender. Should have been done right the first time. Shouldn't take a bad review or constant phone calls to get what you order right and then get hung up on because you are firm about customer service. Thank you.

Forgot to deliver the box of chocolates that were ordered .dont speak english. Business hours are…read moreshort.

My husband ordered me flowers on his way out of town it appears....AMAZING....Fresh, beautiful-3…read moredifferent color roses, freshia, pine cones and beautiful winter fir branches....Top Class!!! Would order again for sure-thank you!!!

Very tasteful arrangement for our dear friend she loved the arrangement you designed and delivered…read more! Thank you

Linda is INCREDIBLE! She talked me through every flower decision, she made me feel heard and she…read moreworked to see my vision and stay in my budget. She was patient and understanding and brilliant! I think everyone should try to work with Linda, she knows whats she is doing and as a bride I felt like she walked me through to make sure she was getting me the bouquet I wanted. HIGHLY RECOMMEND!

My boyfriend has purchased from this florist a few times. Every time they are delivered they are…read morefresh, fragrant and absolutely beautiful. I am always happy to receive flowers, especially when they are from The Flower Patch

I called with a very last minute order and Kim was very helpful…read more She couldn't get flowers to my wife's office but referred me to someone who could. I've used these folks for many years and always get friendly and helpful service and very nice floral bouquets and great advice.

I called for an arrangement of lilies and roses. I asked for same-day delivery (they were…read moredelivering to a neighboring business 8 blocks away) and I called at 9am local time. I was told they could not have the flowers delivered before 5pm same day. I sincerely doubt that they were swamped. How busy can one flower shop (among at least a half dozen within a 15 minute drive) get in a town of fewer than 10,000 people? Gimme a fuggin' break. Also, I was charged $50 + $10 for delivery. The arrangement was certainly not worth $50. Not nearly. I got a beautiful, colorful, lively and lovely arrangement at the City Market only a week later for $30.

Gosh, I don't know much about rocks, but this store makes me want to change that. Everything about…read moreHigh Country Gems & Minerals makes me want to linger, touch and appreciate everything inside. The displays are bright and inviting and the color coordination sings to my soul. Not only are the products just flat out rad, but the folks who work here (or run the place) are friendly and welcoming too. My wife bought a couple pair of earrings and, at checkout, we each were given the opportunity to select a stone from the bowl by the register. I'm happily holding mine now, thinking of all the things I'm grateful for. If you're a gem person, totally check this place out!

This store managed to convert a girls trip where maybe only half of the girls were rock enthusiasts…read moreinto a whole group of rock enthusiasts! We stopped by on a whim because a few of us are into rocks and just about everyone left with a rock or two. The ladies running the store were so sweet and patient explaining all the different rocks to us and packaging all of our purchases nicely. They had a large variety of rocks for every occasion, gender, age so there's something for everyone here.

Very cool store, was treated very nicely and helped with whatever questions I had. Got a skull ring…read morefor a good price too.

Amanda was great! Super helpful but not too much so! Sometimes stores like this can be overwhelming…read morebut in here they have good explanations of what you're looking at on almost every item. I was blown away by how thorough they were with their information. We got some really cool rocks and gems for $10 altogether.

In a year with tensions high because of so much demand for flowers and little supply, I hit the…read morejackpot when I met Michelle at New Castle Gardens. Even though Michelle was insanely busy, she took time to help me find exactly what I needed for our gardens this year. New Castle Gardens has a gorgeous and diverse supply of flowers, sedum, trees, vegetable and just about everything for you garden needs. They have some of the best quality products I've seen and their location is easy to get to, yet of the beaten path with beautiful views. Thank you Michelle and everyone at New Castle Gardens!

This is the best nursery in the area. It is worth the 1 Hour drive for me to give this amazing…read morefamily my business. They have quality products at good prices and have excellent customer service. I bought trees from them over three years ago and they still don't mind advising me With questions on what fertilizer to use and even replaced a spruce tree no charge last year that failed not necessarily to any fault of theirs. Keep doing what you do!