Beware of the bait and switch! We identified and purchased a 6-7' tree that we tagged. A completely…read moredifferent one (5') was delivered. When we returned to discuss with one of the managers, she/he refused speak with us. An associate acknowledged that what we received was not 6-7' tree and offered a $100 refund. We asked to return the tree and she refused, although the receipt clearly states that there is a 30-day return policy. Terrible customer service and dishonest dealings! Stay away!

Great employees and very helpful. Great selection of plant materials for our area. Unique plants…read moreyou will rarely find anywhere else.

cheap flowers cheap flowers! You can get better flowers at Citymarket or Whole Foods super…read moreexpensive in Aspen!!! sad beware

Kerry & Susie were more than accommodating helping me surprise my wife with flowers for her…read morebirthday. They took the time to hand write the note I wanted attached from me and the kids. This level of customer service needs to catch on. Thanks, Jason

Keegan was the partner florist/preferred vendor for our wedding venue, and we worked with her over…read more3-4 months for ceremony floral, bouquets, boutonnieres, and reception centerpieces. We were lucky to have an initial meeting with her in person at the venue in CA, since we live in NC. She listened to what we wanted, and created a detailed proposal for all the arrangements, with photos of the flower choices, which was really helpful. After signing the contract, we were pretty hands-off. I was nervous about not being able to see the flowers until the wedding day, but I am so glad I just trusted in her, and we were blown away by the results. I really think Keegan successfully designed arrangements that reflected our personality and helped make our wedding unique and beautiful. Our mothers were so happy! Thank you, Keegan! (+) Easy to work with/communicate with via email, very responsive and thorough when answering questions (+) Great about sending photos as examples when clarifying items in the contract (+) She was able to use all of our favorite flowers that we requested in the arrangements (+) Stunning arrangements were the real wow factor and our guests were all impressed (+) We trusted her creative expertise, and the floral colors and textures turned out amazing together (+) We sent her samples of the bridesmaids dress color and tie colors for the groom and groomsmen, and she was able to use ribbons that were an exact match (+) When she delivered the flowers on the wedding day, she even gave us tips on how to hold the bouquets during the ceremony (-) The only thing we were not 100% satisfied with were the floral garlands. We had hoped they would have more/larger flowers, given the price. They were more leaf garlands with small orchids, but were definitely a nice touch.

We stumbled upon Keegan's work as we were touring one of our first venues. From what we saw of her…read morestyle and arrangements we fell in love. We had an initial phone consultation with Keegan and explained what style and arrangements we were looking to incorporate into our special day. From that meeting we created a Pinterest board to share with her. She quickly put a document together with her ideas and quotes. From the document we could tell she absolutely nailed the style we were looking for. She provided a bridal bouquet, bridesmaids bouquets, boutonnieres, flower girl head bands and baskets, centerpieces, garland for our sweetheart table, altar flowers, flowers for the pews, and cake flowers. We even had her decorate a wagon we bought on Etsy for our ring bearer to pull our pet turtle down the aisle. We visited her studio in Oakland to go over final details and to drop off our wagon and flower girl baskets so she could decorate them.

I called with a very last minute order and Kim was very helpful…read more She couldn't get flowers to my wife's office but referred me to someone who could. I've used these folks for many years and always get friendly and helpful service and very nice floral bouquets and great advice.

I called for an arrangement of lilies and roses. I asked for same-day delivery (they were…read moredelivering to a neighboring business 8 blocks away) and I called at 9am local time. I was told they could not have the flowers delivered before 5pm same day. I sincerely doubt that they were swamped. How busy can one flower shop (among at least a half dozen within a 15 minute drive) get in a town of fewer than 10,000 people? Gimme a fuggin' break. Also, I was charged $50 + $10 for delivery. The arrangement was certainly not worth $50. Not nearly. I got a beautiful, colorful, lively and lovely arrangement at the City Market only a week later for $30.

I can't say enough wonderful things about Aspen Caterers & Aspen Party Rentals! We recently worked…read morewith them for our civil marriage reception, and they absolutely saved the day. We were initially counting on another local company, but when they failed to respond, Aspen Party Rentals stepped in without missing a beat! Stephanie was an absolute joy to work with--she made sure that every single detail was covered, from the tables and chairs to the place settings, flatware, glasses, and linens. Everything we rented was of the highest quality, and it all arrived on time. The team made the process seamless, picking up everything with ease once the event was over. Thanks to Aspen Party Rentals, our special day was flawless. I would highly recommend them to anyone in need of party rentals. They are truly the best in class! Photos by: Trevor Triano of Aspen, CO

slow as the aspen rain....have had my 2 pairs of pants for over 6 weeks for hemming every time i go…read morein the store is closed NO one answers the phone place is never opened - finally got my pants back after 6+ weeks and they were still not completed.

I called Aspen Stitchworks with a dress emergency the DAY OF our friend's wedding. They took me in…read moreat 1:30 and had my dress hemmed and tacked in the bust before 4:30 so that I could be ready for the 5pm ceremony, which is INSANE. I can't thank these ladies enough for getting me fixed up within a matter of hours, especially during the height of their crazy wedding season. Highly recommend!

I was recently in the Aspen Store working with Associate Shantall. She was knowledgeable,…read moreprofessional and very kind to me, helping select a few perfume samples. Once home I called the store to order perfume and hair brushes. She shipped right away and completely spoiled me with samples, I've never felt more special by a store! Thank you!!

I went in and bought one charlotte tilbury lip liner and walked out with not only that but a glow…read moretoner that was for free and it was all bc I was a kind person and they treated me nicely and recognized that and gave me it and that would have cost me $54 but it was free these guys are great and the prices are so lucky and slightly cheap but all good quality

If we could give more stars, we would! Chef Sarah was amazing! We would not have trusted our…read morefamily's important celebration to anyone else. We had clear communication, creative ideas, and lots of fun putting together a special menu with Chef Sarah several months in advance. (Make sure you book her early as she books out!) Day of our celebration, she and Leah moved with efficiency, care, and lots of thought. They were a delight to have and the meal was superb. We recommend her peanut satay, eggplant, and beef tenderloin. Additionally, we are already making plans for next ski season and will be sure to include Chef Sarah and Leah!

Owner and Chef Sarah Mendell of Flourish, Food to Thrive on, came highly recommended to me for a…read moredinner party I was organizing in Aspen. And wow did she deliver! She was beyond accommodating with my budget and preferences, extremely professional, super helpful on the night of the event, and on top of it all the food was delicious and the servings were generous! We will definitely use her again next time we are in Aspen!