We recently worked with Dylan and the Evergreen team, and the experience was outstanding from start…read moreto finish. Dylan was incredibly responsive, proactive, and patient throughout the entire process. He took the time to break down every option, ran multiple scenarios for us, and made sure we fully understood each step before moving forward. What stood out most was his communication -- Dylan was always one step ahead, keeping us informed and making sure everything stayed on track for closing. Purchasing a home can be stressful, but he made it feel smooth, predictable, and even enjoyable. If you're looking for a mortgage officer who is knowledgeable, trustworthy, and genuinely committed to helping you make the best financial decision, we can't recommend Dylan enough. We'll absolutely be working with him again in the future.

Dylan was outstanding throughout our entire loan process. His consistent weekly updates gave us…read moreconfidence that everything was progressing on schedule. He was always easy to reach and willing to meet with us in person whenever we had questions. Dylan clearly explained the loan process from start to finish and even attended our final signing with the title company. We couldn't be happier with our experience at Whatcom Home Loans and with Dylan's exceptional service.

My partner and I had the pleasure of working with Marie and her team amidst a year and season when…read morebuying a home felt impossible. She helped us prepare, kept us on track, and secured a legitimately great deal given market conditions. She gave and kept her word, treated us like family, and made sure she was in constant contact (but not to the point of annoyance!). When the time came to choose a mortgage option, she laid out our options clearly, offered pros and cons for each, and patiently stuck with us as we vacillated between the final two. When closing arrived, Marie saved us thousands more because of some last-minute work on her part. She went above and beyond (although I suspect this type of work is just a normal thing for her - she's that good!). Happily, neither my partner nor myself needed to follow-through on our plans to each sell a kidney. Three years from the start of the pandemic, neither my partner nor I could have imagined our present - homeowners in Bellingham! It's a privilege we will not take for granted; a privilege facilitated by Marie and Fairway Mortgage.

Marie and her team were exceptional to work with from the very first phone conversation. As first…read moretime homebuyers, we had many questions and needed some guidance. Marie was there for us. She gave advice and made everything make sense. Anytime we had a question, Marie was there to answer it and add her expertise to the situation. She went above and beyond for us, working overtime to help us close when there were things seemingly out of our control. Communication is key and Marie maintained an open line through the entire process. Checking in, following up and congratulating us after we finally got the keys! It was a lovely experience working with Marie and her team. We will recommend them to everyone in the future. Thank you again, Marie, what a pleasure it was working with you!

Scott Ask is an All-Star in my book! He offered his sage advice,…read moreand then his time, to assist my clients. This was for a situation where he wouldn't be facilitating the loan! What a man! Grateful beyond words, and so are my clients. Thank you, Scott!! I will be referring you to anyone needing a loan!!

Scott assisted my wife & I in the purchase of our new home this past March. We found him to be easy…read moreto work with , and very responsive to our many inquiries through out the process. He even responded to an email from his vacation in California. A real trooper ! We called upon Scott again recently about options for re-financing, and, true to form, he responded the same day I sent the inquiry. I appreciated his honesty and integrity when summarizing the various options. I believe Scott is an excellent choice for anyone needing Mortgage & Refinancing services.

My favorite local lender! She's always responsive, available at any time, and is very passionate…read moreabout her work. She goes above and beyond for our offers, even to the point where she makes videos for listing agents to help motivate them to take our offer! Couldn't ask for a better experience with Avery. She was also able to help us close a loan within 15 days, which is insane for a financed transaction! Thank you so much, Avery!

From the owner: I’m proud to be a part of Evergreen Home Loans, your neighborhood lender for over 35 years. Our…read moreroots are in the communities we serve and this differentiates us from most lenders. Helping people secure home financing is the only thing we do and we promise to go the extra distance for you. My focus is on helping you obtain a loan that is affordable and allows you to achieve your goals. Plus, I’ll keep you informed every step of the way. More importantly, I can get started online, in-person or over the phone. I want to work on your schedule — when it’s most convenient for you. Whether you are purchasing or refinancing, I value your business. What’s important to me is having your best interest at heart. I look forward to helping you reach your home financing goals.

Alycia and her team at Guild Mortgage were top notch from the pre-approval of our loan (within 2…read moredays) to closing on the sale of our house in 3 weeks! We were very pleased with the courteous communication throughout.

My husband and I furnished our home loan with Luke Kaemingk in 2007. At the time he was with…read moreanother company, with that said, I would follow Luke anywhere... and I did. The atmosphere and the quality of work was so good, I started to work for the company that he moved to. Yes, I am a Guild Employee, but I am also a homebuyer with a great review to share. Luke has refined his skills to an art form. He believes in the company and the offers that make people's dreams of home ownership come true. Luke is dedicated to acting with integrity and is very careful to ensure that each buyer is getting a home that they can afford and will love. Please note: that while I work for the company I do not report directly to Luke and this review was not solicited in any way. Come in an see for yourself! Luke is the real deal, a quality guy with a great sense for business.

I've been a customer at WECU for over a decade and have had the best service and the lowest fees…read more Best aspects: very kind and friendly tellers and managers; excellent rates for my mortgage and HELOC; fabulous online banking, including the ability to pay my mortgage online, free transfers to other banks, free bill pay, and an easy interface; the first chipped visa card I could get in the U.S.; phone-based deposits of checks; no holds on any check I've deposited. One reviewer said WECU only allows six online transfers per month. This is false. They allow six, which is dictated by federal law. Another reviewer complained that it's hard to deposit a check received at the end of the week due to their hours. But you can download their free app and deposit the check via your phone. A reviewer said the only way to transfer funds to other banks is by wire. False. I transfer money to and from my other online banks, free, regularly. One reviewer complained that WECU's appraiser gave a low value to their house for a refi. Appraisers are independent contractors, so this isn't on WECU. I have had nothing but excellent service from WECU, including when I've had complaints. Every single time I've voiced a concern a representative from upper management has called me at home to discuss my concerns, and every single time my requests have been met. I feel that WECU takes its commitment to treat its customers well very seriously.

I called to close my membership and the customer service lady was very dismissive and talking over…read moreme. Made me to never want to ever do business with them again! Very unprofessional!!

Terri Gunderson is the most condescending person I have ever worked with. She is extremely rude…read moreand not helpful at all. Unprofessional! She is supposed to be the expert when you hire them to get you through all the loan crap that needs to happen. But she won't advise you, she just barks orders and passes the ball to you. She was wrong about things along the way too but never took responsibility for anything. Instead, takes the time to go back through emails to point out something you said/typed at some point. Again, that's not helpful to anyone! She is very lucky to have Derek Lui in her office! Derek truly saves the day. He is nice, polite, helpful, willing every time you deal with him. I would not recommend Terri at all, to anyone. There are so many other Financial Services places around, shop around and find someone else to help you.

As a first time home buyer, I am sometimes very stressed out. I have visited other mortgage brokers…read moreand bankers (even spoke with some out of the state) just to find the right support. Terri Gunderson always took the time to meet with me for coffee near my work, responded to my calls, text messages and even Facebook messages. My situation is very complicated, I have a lot of moving parts (who doesn't in life!) and it was very important that she come to my home and let me give her a tour, and tell her why buying the home I was currently renting was so important to me. The most amazing thing is that she did! Other mortgage brokers just had me leave messages if they thought I wasn't a viable client, but Terri would say, "Don't give up Heather!"...and she would stand behind me and my dream. She always followed up with me and kept the dream alive even when I was stuck or out of communication. We are still working together, and she is always finding ways of supporting my future investments. She is always looking for the best programs, rates and options that I qualify for. I am very happy with her services, and I look forward to doing more business with her in the near future.

Working with Layla was amazing. As first-time home-buyers, we were nervous as all get out and she…read morewas so patient and positive. She's a really great listener and communicator, always available to answer questions clearly and honestly. She lives locally and is totally tuned into the local market. She understood what we were looking for and what our budget was like, and she helped us to navigate a very tight market. We felt like she was on our team and rooting for us every step of the way, from initial search through to closing. The rest of the team at Laurie's agency was great too. I loved being able to select and support a local company operated by a team of talented women. I would recommend Layla, Laurie, and their fellow staff to anyone in a heartbeat!

We were highly impressed by the service provided by Jenni Durgin. She was very quick to respond,…read morehighly knowledgeable and efficient, and very easy to work with. We had an absolutely fabulous experience!

My husband and I have been working for the past few years to get to a point where we could purchase…read moreour first home. At the beginning of this year we were finally ready! We started working with another mortgage company and tit just wasn't a good fit. We decided to go to WECU to see how they could help us. We met with Stacy Simmons. She made us feel valued and important. She went above and beyond, answering every silly and stressful question we had. Our experience with WECU and Stacy was and is great! Even months after we closed if I have a question I feel comfortable calling her.

Remember when WECU use to be a great place to do your banking? Before they got so big they no…read morelonger care about you. It is so sad after their latest update they seem less interested in meeting the interests of their individual members over their commercial members. Things you use to be able to do on line like create sub accounts now require that you go into the bank. Paycheck distributions do not work if you get government checks, military retirement or social security. They just do not care. Who ever pushed through these changes should be fired and the should revert back to what use to serve the members. There is no WE in wecu.