I am SO grateful to DART. I needed some assistance a little bit ago, and Stephanie helped me, with…read moreno issues. She walked me, step by step, thru my confusion, easy as can be. I have a TBI, so being able to get to and from work, the gym, social engagements, it is a HUGE blessing. My only complaint is that they, very sadly, did away with the bus 50. I work and live on that route, so them taking it has affected me, and SO many others. We have quite a bit of mothers with children, elderly, handicapped, and houseless individuals, that used it to get to, not only MY job, but to the mall, to JOPPA, The DMV, homeless advocacy resources, the food pantry, DHS office, WIC, the list is endless, and it was a VERY needed and VERY used line,so I truly hope they bring it back. But in the meantime, we are all making it work, as best as we can. The depot is clean, they really monitor it. The drivers make me feel safe and secure, and the front desk staff are ALWAYS helpful. Again, after well over 2 years, I finally asked if someone could assist me, to teach me how to use the app the way it was intended, and Stephanie came to the rescue. She explained to me what I need to do, the best way to utilize it, and how I can go about getting my pass in order next month. Thank you DART, Stephanie, and all the rest of your staff. And please, when talks are in the works for routes, usages, and needs, PLEASE, PLEASE reconsider bringing the important Line 50 back )