Years ago, I'd travel by bus across the country during my backpacking days…read more There were so many great stations that were architecturally accessible and meant to enhance the traveler experience. Those days are almost gone as buildings and properties are sold off while bus passengers increasingly have to wait in sketchy indoor conditions... if there is an indoors at all. Fortunately, the New Orleans passenger terminal waiting area remains a brilliant environment. Gleaming marble abounds and the original 1950s fresco murals remain. The 120 foot long images depict the history of the area. There is art all over the city. You'd be remiss not to visit the bus station for some of the best art on display every day.

Decided to take Amtrak off of our bucket list. We took the Mardi Gras ride to Mobile Alabama. My…read moremom, mother n law, and father n law all tagged along. The train ride was nice and smooth like a Cadillac lol. We paid for parking for just 20 dollars for the whole day which was awesome being right by the train station. We did a bus tour around Mobile and stopped for lunch. You only get about 4 hours to return back to the station. My only complaint is that when you return you have to wait outside. There's no building to wait in and it was freezing. We couldn't board until 4:10. Other than that it was a fun experience. Will definitely take another one when it's warmer.

super nice employees and train was pretty clean overall great experience would recommendread more

This is a really cute station, and an actual station vs. some of the other spots we have stopped at…read moreso far on this route. Really neat, just not cold outside, but then again it's Louisiana!

This train will take you all the way to Chicagee…read more Sit down, relax, pop open a Schlitz cocktail (goofy style, if you're feeling it), and watch America pass by your eyeballs. Note: A Schlitz cocktail is a can of Schlitz beer served with whipped cream and a cherry on top. Drinking it "goofy" means drinking it with your left aka goofy hand.

This is the 2nd stop for the northbound Amtrak train to Chicago coming from New Orleans. If you…read morewant to avoid lots of people, lots of walking, and be able to park nearby this is the station for you. In fact, I arrived 30 minutes early and was the only passenger there. The only other 2 people there were employees. Be warned. There isn't really any long term parking areas. I was told to just park my vehicle in the grass next to the building. I left it there for 5 days and it was there when I got back. There also isn't a baggage claims area to worry about. You literally step off the train and your luggage is waiting for you right there. Be sure to have your claims ticket for your luggage. They WILL check it! All in all, it was a good experience. The only downside was it was hot inside the building. It either didn't have an air conditioner or it was broken. Either way, in South Louisiana in the summertime, you need an AC.

A very nice clean space to wait for your family to arrive on the train. Even though I went at night…read moreto pick up my daughter from the train, I felt safe. There is someone there waiting to lock the doors after the train pickup and drops off people. They do walk around sometimes unseen and other times very visible which made me feel even more safe. I was grateful having access to the bathrooms.

It's not much, but it is clean and comfortable. The station is not staffed continuously, only when…read morea train is scheduled to be passing through. The waiting area was nice. The air conditioning was working well so it was nicer waiting inside than outside. The bathrooms were clean. The Amtrak staff were very courteous and willing to help getting on/off the train. No complaints. This is a nice little station to wait for your train.

This station is much better than the Old Iberia station. Not only is the water tower taller, the…read morestop wait 24 second signs are newer.

It is okay to wait for the transfer Amtrak. It is not safe. But the there is no office for the…read morepassengers. But, I used my smartphone to give the code to bellman to my tickets.

Joyce was amazing! She was so helpful and quick with responding and scheduling. As for Joyce and…read morethe ride herself, she was funny, entertaining and so knowledgable about NOLA, Louisiana and Mardi Gras specifically. I highly recommend her for any transportation needs, especially around the festival.

What a great company-amazing staff. They've welcomed us for years. This company not only goes…read moreabove and beyond for my husband and I- they took care of my mom on her trip there and made sure she was taken care of. I highly recommend them- quality, punctual & incredibly knowledgeable.

Riding the Charles Streetcar was such a fun and authentic New Orleans experience. The ride is…read moresmooth, easy, and a great way to see the beautiful homes, trees, and historic streets along the way. It's relaxing, affordable, and feels like stepping back in time in the best way. The streetcar comes pretty often, and the ride itself is simple to navigate. It's the perfect way to explore different neighborhoods without the stress of driving or parking. If you're visiting New Orleans, you have to take a ride it's charming, scenic, and one of the highlights of the trip.

Around noon on 12/24/25, we rode a very crowded street car towards Bourbon Street. There were two…read moreAfrican American conductors (one was in training). All of a sudden, the trainee slammed on the brakes coming to a sudden stop for no reason and everyone shifted forward. Unfortunately, I was thrown off the step into the fare box after knocking the glasses off the poor gentleman sitting in front of me. It didn't matter that I was holding the strap as well as holding onto my husband. The man in charge took the trainee off and went behind a vehicle to scold him. Upon returning, he jokingly said we had an emergency stop. Never asked if anyone was injured. Stupidly, I never spoke up because I was embarrassed by the event. I immediately called the company after getting off and gave all my information. I told them I had just had meniscus surgery. I was informed I'd hear back after the holidays. Not getting any call, I called them. They claimed no record of this. I then spoke to claims who, unfortunately, didn't tell me I should definitely get a claim in. I called several times speaking to so many departments and people. I was assured the video onboard never would be deleted, so timing was fine. Weeks went by. I called several more times. I finally put a claim in. Mardi Gras came. Another excuse to have to wait due to the holiday. Well low-and-behold, the video is gone! Likely story! How hard would it have been to figure out who the workers were on Christmas Eve (and shame on them for never reporting it)?! I'm now needing another surgery on my meniscus as well as rotator cuff. No apologies, no responsibility, no claim of fault...just a very convenient missing video. Race is mentioned only because I'd love the people in charge to do their job and identify them. No other reason.

This was my first time riding the Amtrak train! We did the Mardi Gras train for a day trip from…read moreNola to Mobile and back. We arrive early the Monday after Christmas. It was freezing outside. There is an open paid parking lot right next door. I paid $20 for full day parking. Since I purchased my tickets online, there was nothing I needed to do. There is plenty of seating available. Once it was time to board, the attendant told us how to line up. The seats were roomy and comfortable. After we got seated, the train attendant came by to check our tickets. The ride was nice and smooth. I chose coach seating and really didn't see a big difference with business class. They were just able to board first and had better access to the on board cafe. We visited the cafe to purchase coffee, juice, and muffins. We were also able to bring our own snacks. Once in Mobile we had just over 4 hours to site see. The only negative was the Depot in Mobile was outside. We had to wait in the cold before we were allowed to board around 4:10pm. I wish they had an indoor bldg or would've allowed us to board earlier since it was cold.

I love riding the trains, I really do. The City of New Orleans is a favorite. From Memphis it's a…read moregreat over night to Chicago; from NOLA it's a pleasant day trip back home to Memphis. But why won't they sell beer or liquor on Sunday? My God isn't an alcoholic but she does have a sense of humor - and a respectable thirst! No wine with dinner? Remember the wedding feast at Canna? No problem with a wine shortage there! Oh well, next time I'll know to byo...

Given the price & network this unique past time mode of streetcar transportation is a wonderful…read morealternative to parking in the city. Plus it also works on buses & ferry. We came for a 1-day tour to NOLA's French quarter. Being older, we wanted to be able to limit walking. Parking down in the French quarter is available if reserved before or if one arrives early. But it would have been a nightmare due to lots of street construction not to mention the price. We read to park for FREE around the city park & use the street car directly to French Quarter. What a treat! Easy parking at the park. Beautiful park with nearby facilities. Very nice RTA employees. All day Jazzy Pass for 2 (1 senior) = $4! People watching on the ride. Timely connections. Still walked a lot & seen much. Only regret we had no time left to check out the park & museum and so e other areas. Unique & safe experience.

New Orleans was a great experience. The worst part was riding the street cars. I would advise…read moreanyone visiting to avoid them as the drivers all seem to be miserable individuals with zero hospitality and the worst service you can get. The price to ride is awesome, but I would never ride them again, not even for free. All drivers need to take a Happy class. Never again