Took the Amtrak train over here to New Orleans. This station is very nice clean restrooms a few few…read morerestaurants so if you're hungry, but not only does the Amtrak station reside at this location but also the greyhound bus. It's a perfect location downtown not too far of a walk, maybe about 20 minutes to get you over to Bourbon Street where all the things are happening in New Orleans. Also located within a five minute walk to the Caesars Superdome

The train from New Orleans going to Chicago, is the absolute worst. Shame on Amtrak for not…read moreimproving services. I've taken this train several times. I've had both a sleep car and coach seating. The sleeper car is a total waste of money. The conditions are beyond unsanitary, they are filthy. The trains are old and in disrepair. The shower room is never available, because staff store their clean linen and other supplies in the shower room. The food is the worst I've ever had. They no longer have a chef on this route. So all of the food served is microwavable, and the choices are limited. The staff are rude and disrespectful and have no customer service experience.

super nice employees and train was pretty clean overall great experience would recommendread more

This is a really cute station, and an actual station vs. some of the other spots we have stopped at…read moreso far on this route. Really neat, just not cold outside, but then again it's Louisiana!

This train will take you all the way to Chicagee…read more Sit down, relax, pop open a Schlitz cocktail (goofy style, if you're feeling it), and watch America pass by your eyeballs. Note: A Schlitz cocktail is a can of Schlitz beer served with whipped cream and a cherry on top. Drinking it "goofy" means drinking it with your left aka goofy hand.

This is the 2nd stop for the northbound Amtrak train to Chicago coming from New Orleans. If you…read morewant to avoid lots of people, lots of walking, and be able to park nearby this is the station for you. In fact, I arrived 30 minutes early and was the only passenger there. The only other 2 people there were employees. Be warned. There isn't really any long term parking areas. I was told to just park my vehicle in the grass next to the building. I left it there for 5 days and it was there when I got back. There also isn't a baggage claims area to worry about. You literally step off the train and your luggage is waiting for you right there. Be sure to have your claims ticket for your luggage. They WILL check it! All in all, it was a good experience. The only downside was it was hot inside the building. It either didn't have an air conditioner or it was broken. Either way, in South Louisiana in the summertime, you need an AC.

It's not much, but it is clean and comfortable. The station is not staffed continuously, only when…read morea train is scheduled to be passing through. The waiting area was nice. The air conditioning was working well so it was nicer waiting inside than outside. The bathrooms were clean. The Amtrak staff were very courteous and willing to help getting on/off the train. No complaints. This is a nice little station to wait for your train.

A very nice clean space to wait for your family to arrive on the train. Even though I went at night…read moreto pick up my daughter from the train, I felt safe. There is someone there waiting to lock the doors after the train pickup and drops off people. They do walk around sometimes unseen and other times very visible which made me feel even more safe. I was grateful having access to the bathrooms.

This station is much better than the Old Iberia station. Not only is the water tower taller, the…read morestop wait 24 second signs are newer.

It is okay to wait for the transfer Amtrak. It is not safe. But the there is no office for the…read morepassengers. But, I used my smartphone to give the code to bellman to my tickets.

Joyce was amazing! She was so helpful and quick with responding and scheduling. As for Joyce and…read morethe ride herself, she was funny, entertaining and so knowledgable about NOLA, Louisiana and Mardi Gras specifically. I highly recommend her for any transportation needs, especially around the festival.

What a great company-amazing staff. They've welcomed us for years. This company not only goes…read moreabove and beyond for my husband and I- they took care of my mom on her trip there and made sure she was taken care of. I highly recommend them- quality, punctual & incredibly knowledgeable.

Around noon on 12/24/25, we rode a very crowded street car towards Bourbon Street. There were two…read moreAfrican American conductors (one was in training). All of a sudden, the trainee slammed on the brakes coming to a sudden stop for no reason and everyone shifted forward. Unfortunately, I was thrown off the step into the fare box after knocking the glasses off the poor gentleman sitting in front of me. It didn't matter that I was holding the strap as well as holding onto my husband. The man in charge took the trainee off and went behind a vehicle to scold him. Upon returning, he jokingly said we had an emergency stop. Never asked if anyone was injured. Stupidly, I never spoke up because I was embarrassed by the event. I immediately called the company after getting off and gave all my information. I told them I had just had meniscus surgery. I was informed I'd hear back after the holidays. Not getting any call, I called them. They claimed no record of this. I then spoke to claims who, unfortunately, didn't tell me I should definitely get a claim in. I called several times speaking to so many departments and people. I was assured the video onboard never would be deleted, so timing was fine. Weeks went by. I called several more times. I finally put a claim in. Mardi Gras came. Another excuse to have to wait due to the holiday. Well low-and-behold, the video is gone! Likely story! How hard would it have been to figure out who the workers were on Christmas Eve (and shame on them for never reporting it)?! I'm now needing another surgery on my meniscus as well as rotator cuff. No apologies, no responsibility, no claim of fault...just a very convenient missing video. Race is mentioned only because I'd love the people in charge to do their job and identify them. No other reason.

If you're ever in New Orleans this is a must to do, take the St.Charles Streetcar Line, this is a…read moregreat way to some of NOLA really cheap. The NOLA St.Charles Streetcar Line is historic plus this the oldest stil working streetcar in the world, It run from the French Quarter to up towns and neighborhoods, passing gorgeous homes and manstions, the line is known for its dark green cars, which date back to the 1920s. You will hear this streetcar before you see it, it runs 24/7 7days a week, it is $1.25 each way or you get the jazzy pass for unlimited rides for .80 ifn your age is right, this was truly fantastic experience, there are about five different streetcars here also continuousy running, Canal Street Line, Riverfront Line, Rampart & Claude Line. We only road two streetcars, they both were clean, both conductor was nice and friendly...A big shout out to Streetcar Sue.

Had an amazing trip on the Amtrak. I took the Mardi Gras from Mobile, Alabama into New Orleans…read more This train ride was simply amazing. Parking is $20 but the park and you get right on the train and when we return, you don't have a distance to walk to get to your vehicle Selected business class, which was great because it came with complementary journeys a snack bar was available to the business class individuals first it was a very good time next time planning to take family and go as a group

This was my first time riding the Amtrak train! We did the Mardi Gras train for a day trip from…read moreNola to Mobile and back. We arrive early the Monday after Christmas. It was freezing outside. There is an open paid parking lot right next door. I paid $20 for full day parking. Since I purchased my tickets online, there was nothing I needed to do. There is plenty of seating available. Once it was time to board, the attendant told us how to line up. The seats were roomy and comfortable. After we got seated, the train attendant came by to check our tickets. The ride was nice and smooth. I chose coach seating and really didn't see a big difference with business class. They were just able to board first and had better access to the on board cafe. We visited the cafe to purchase coffee, juice, and muffins. We were also able to bring our own snacks. Once in Mobile we had just over 4 hours to site see. The only negative was the Depot in Mobile was outside. We had to wait in the cold before we were allowed to board around 4:10pm. I wish they had an indoor bldg or would've allowed us to board earlier since it was cold.

Given the price & network this unique past time mode of streetcar transportation is a wonderful…read morealternative to parking in the city. Plus it also works on buses & ferry. We came for a 1-day tour to NOLA's French quarter. Being older, we wanted to be able to limit walking. Parking down in the French quarter is available if reserved before or if one arrives early. But it would have been a nightmare due to lots of street construction not to mention the price. We read to park for FREE around the city park & use the street car directly to French Quarter. What a treat! Easy parking at the park. Beautiful park with nearby facilities. Very nice RTA employees. All day Jazzy Pass for 2 (1 senior) = $4! People watching on the ride. Timely connections. Still walked a lot & seen much. Only regret we had no time left to check out the park & museum and so e other areas. Unique & safe experience.

New Orleans was a great experience. The worst part was riding the street cars. I would advise…read moreanyone visiting to avoid them as the drivers all seem to be miserable individuals with zero hospitality and the worst service you can get. The price to ride is awesome, but I would never ride them again, not even for free. All drivers need to take a Happy class. Never again