Amtrak is TERRIBLE!!!! Both of our trains were late. the train to our destination was more than 4…read morehours late with no compensation or consideration for the severe inconvenience that caused travelers. The food was INEDIBLE AND DISGUSTING! Our train home was delayed so that we could "stop and help another train ". So we were inconvenienced and delayed for literally NO REASON!!!' Don't waste your money. Use Brightline instead!

First and last time taking this train. Trains are late most all the time. Better to fly.read more

Cant wait to see the new renovations. When i was here it was closed and we had to be in a trailer…read morenext to it but its ok i always love the service and affordable tickets. Food on train I highly recommend

In the sense that you will eventually get to your destination for a price that is lower than flying…read moreand without the stress of driving, they get 2 stars. But I wouldn't recommend traveling by train if you are alone, especially if the travel times are not convenient. I traveled from Tampa to Jacksonville on a Sunday evening. The train arrived about 40 minutes late, and because the station is under construction, everyone was lined up at the platform in Florida heat at that time. Not fun. Not enough seating for everyone at the platform. There are no seat reservations for standard seats on this train. If you are traveling in a group, the porters will make sure you are seated together. But if you are traveling alone, you will be at the mercy of chance, and I lost that gamble during the trip. I spent my journey uncomfortable and stressed out. There is a cafe, but I did not go there. I didn't feel comfortable leaving my work computer at my seat unattended, and I didn't want to have to heft my computer bag and purse all the way to the dining car. Thankfully, I had packed a snack, so that sustained me for the 6+ hour journey. There's wifi, but it was not great, and my phone kept switching to using the 5G. The bathroom was pretty foul. I limited my water consumption to avoid using it, but I could smell it from my seat. We started 40 minutes late, but by the time we got to Jacksonville, we were more than an hour behind schedule. That meant I got to Jacksonville after 11pm, which wasn't great as a single female traveler. My employer is headquartered in Jacksonville, and there's no direct flight from Tampa. But based on my experience, I do not think the train is an option. I will have to drive the next time.

Riding the train through the park is always fun! There is usually no long lines or long waits and…read moreplenty of seats on the train. I enjoy seeing the animals along the ride. We saw giraffes, rhinos, just to name a few. It's fun to wave at all the people you pass especially the kids. It's also interesting to listen to the details given about the park while riding.

This is a destination we seek out every time we visit Busch Gardens. It gives us an opportunity to…read moresit, relax, and maybe catch a breeze on a hot day. We always catch glimpses of the animals that are on either side of the train's route. You never know what you'll see, but you will see something. We saw zebras, black rhinos, giraffes, ostriches, and more. Sometimes they are close. Most of the time they are far away. The young man or woman narrating the train ride is usually pleasant, with a good sense of humor. This is a fun ride while educating riders about animals! There are a lot of places to sit on the train, but on busy days, it can get full quickly. Times are posted for the next train, so wander around the area or if you're tired, stay here find a fan to stand near - especially when it's hot.

The attendant at the station was wonderful. Calling the attitudes and service of the conductors on…read moreboth trains that stopped in the terminal subpar would be generous (and a disservice to the word subpar) Neither would allow me to finish asking aka question before cutting me off and acting like every passenger was a burden and wasting thier time. Somehow still better than greyhound, but at this point I have no idea how mass transit is surviving,

Station needs some paint on the doors…read more Helpful staff. Parking lot is relatively small so we don't leave our car here when we travel on Amtrak as we do on other Amtrak stations we use.

This was my first time on the sunrail. I thought it was a great experience. There was a lovely…read moreattendant there that was very helpful. The ride was was smooth and it was easy to identify when it was time to get off. The schedule is posted so it's easy to navigate your travel arrangements.

So much easier than driving and less expensive. Clean and always climate control perfect.read more

So this is a mini review of the station and amtrak itself. I LOVED the roomette. As a solo traveler…read moreit was amazing and the food was a better quality than airplane food. My attendant was great, funny and really personable. I had one issue with a power hungry little twig that walked behind me and was upset at me for going the wrong way but thankfully I never saw that guy again. This station was cool. It has an old fashion look to it and I really enjoyed it. All together a great time and GREAT experience. Check out my full tour just search MrBucketlist Roomette tour on youtube!

Arguably one of the best union stations that I have ever been inside of. First of all let me say…read morethis which if you frequently travel greyhound or Amtrak you know this is an anomaly. The station was sooooo cleaning. It was practically spotless which I loved. I recently came her because I shipped several packages from the other side of the country. The staff was very helpful and it was quiet inside.

The Tampa Union Station is a beautiful historic landmark building but like most Amtrak stations…read morethat I have been in, there are no concessional venues to grab a quick snack whilst waiting nevertheless, the staff was great when I checked my bag. Everything was well organized, getting passengers with disabilities or those that need extra time, to the platform situated first and then the general boarding.

This is a beautiful historic building, but it is poorly maintained and absolutely filthy. No…read moreconcessions but they do have vending machines. There's no ATM, even though it claims to have one according to both its website and Amtrak's. The restrooms are disgusting. It's unfortunate to see the place being so poorly maintained.

We come from NYC via Amtrak . We land here…read more And wait for our personal driver to take us to our destination. They've done a good job with the reconstruction here. Now it's better looking with concrete parking lot

A small, traditional train station. It's well-kept and the restroom is clean…read more There was a very kind and helpful attendant who kept everyone informed about the status of our late to arrive train. She stayed late until the train came. This is the closest train station to The Villages. It's 55 miles to my friend's house there. You would think a community the size of the Villages would have a train station, but no. Having golf car access to a train station would be a good thing.

This station is conveniently located at the airport. It's…read morepretty large and beautifully decorated. Apart from the premium lounge they also have a bar and a large sitting area to hang out in while you wait. The staff were great and overall it was a terrific experience.

I heard so much about Orlando's new "bullet train," but I had yet to experience it. So, I decided…read moreon my travel this past week, that I'd take the train. This station is located in MCO's terminal C, a much slower paced and quieter section as compared to the rest of the airport. The aesthetics were very appealing, modern, and chic. I love how easy it was to get from the outside to check-in. It may have taken me 10 minutes at most to travel through the terminal and make it to the station. The ease of the process alone makes it such a great travel option! My only point of improvement is that there were no visible security detectors for people to walk through. This did make me ponder the overall safety and security of the train. Nevertheless, I felt comfortable and the train ride was so smooth. Onboarding the entire train took less than 20 mins and Off-boarding takes only 2 minutes per stop! The interior of the train was clean, spacious, and sleek. I'm very impressed by this station and the Brightline. 10 out of 10, totally recommend!!!!