my friendly neighborhood 7-11, just a couple blocks from where i live, so it's easy to get here by…read morefoot and grab a few essentials, especially when i'm in a pinch. there's only a few parking spaces in front of the store, so i'm glad that i don't have to drive here...this particular intersection is also very very busy, as a pedestrian, i sometimes have to wait several minutes before i get the walk sign! as for the selection, this is on par with all of the other 7-11s i've been to, your refrigerated section of water, juice, milk, soda, beer, and your non-perishables like granola bars, dried fruit snacks, nuts, chips, etc. of course, who could resist getting a slurpee at 7-11? definitely something reminiscent of my childhood days, getting the big gulp size of bright red sugary goodness! 7-11, always around for my convenience. :)

Not open during posted hours. This location is supposed to be open 24 hours, but when I arrived it…read morewas closed for "cleaning time." Very frustrating and inconvenient, especially when customers are relying on the posted hours. If the store regularly closes for cleaning, the hours should be updated so customers know ahead of time.

I had a great experience at the pharmacy with Meagan. She was so kind and helpful the whole time. I…read morehad to pull up old docs and make a phone call and she was so patient and ready to help me again. I really appreciate that.

Obnoxious pharmacist, rude and poor service. They can not get your prescription right half of the…read moretime.

I had an interesting experience here today…read more First, some key observations: -NO PUBLIC RESTROOM -No carwash -small food shop with lots of stuff -very nice clerk -high gas prices It's mid-afternoon, and I'm driving down Woodside Rd with 1/4 tank of gas. Hmm, I better get gas before getting on Hwy 101-South to San Jose. I spot this Shell Station w/ a Food Shop, and decide to fill up. I carry the Shell gas card (with Premium status), and it gives me 5-cents off per gallon. While it's pumping away, I go into the food shop to checkout the snacks and drinks. OMG! No public restroom and that food shop is tight for space inside. But it's loaded with everything you could want. The usual stuff like: Snacks, drinks, sandwiches, candy, ice cream, etc. FACT: A hungry driver gets tired faster. So grab something to munch on while driving. The young lady working as cashier is very polite and patient with customers. This shop is small inside. When 3 customers come inside, you can barely turn around. I go out expecting the pump (# 3) to be finished. BUT NO! It stopped at the 5.5 gallon mark. Yikes, this is not good. I had to restart the pump, and then went back inside to find out why the pump stopped. The polite cashier told me pump #3 sometimes stops for no reason due to vibrations or shaking. Uh-okay, so the nozzle clicks off due to ground vibration. Okay, so more time to buy more junk food for the road. Gas prices are high here. On Feb 10, 2023, UL REG was $4.85 without discounts. Midgrade and Prem are over $5-gallon. But this station is on Woodside Road. A major roadway leading to freeways. Heavy traffic flow. People like me carry the gas cards of five major brands of gasoline. Shell is top tier gas, and today Shell got my business. This location has no carwash. There is enough room to maneuver pickup trucks, SUVs, and light trucks pulling trailers. Good luck when leaving, there's some tight turns around the islands. Located at Woodside Rd & Sequoia Ave, in Redwood City, CA. -

Subject: Complaint Regarding Very Bad Customer Service…read more I would like to report a very disappointing experience I had at your Shell station this morning, Sept 25 at approximately 8:30 AM. I am a regular customer who frequently purchases fuel at this location, and I have always had positive interactions with the staff. However, my experience today with a female employee described as having blonde curly hair, tall, chubby was unacceptable. I came into the store to purchase lottery tickets and brought coins that I had carefully counted and organized in advance. My transaction was very simple and should not have required a significant amount of time. Instead of completing my transaction, the employee repeatedly attended to other customers while leaving me standing at the counter without properly finishing my purchase. Although there may have been a language barrier, that should not have prevented her from providing basic customer service, paying attention, or treating me with respect. Throughout the interaction, she appeared uninterested, unfriendly, and dismissive. She did not acknowledge the inconvenience caused, showed no effort to assist me, and came across as very rude. As a result, I spent nearly an hour waiting when my transaction should have taken only a few minutes. I found this treatment particularly disappointing because all of the other employees I have encountered at this location have always been courteous, friendly, and helpful. I am not writing this complaint lightly. As a loyal customer, I believe every customer deserves to be treated respectfully and served in a timely manner. I hope management will review this incident and provide the appropriate coaching and training to ensure other customers do not have a similar experience. Thank you for your attention to this matter. I would appreciate a response regarding any actions taken to address this concern.

They questioned as we walked in & asked what my ethnicity was. I said "Mexican" and kicked us…read moreout!!! This is absolutely ridiculous, absurd & non acceptable. Please don't support this 7/11.

You know all those rules about how calories don't count when ______ ?…read morea. you eat food off someone else's plate b. you share dessert c. you're cooking (cookies have calories, cookie dough does not) d. it's a special occasion Well, my personal "calories don't count" is "when you are trying something you've never had before". Suddenly not only do calories not count, but it's also less important whether something has partially hydrogenated fat and/or corn syrup. I can't be the only one that thinks this way, because the U.S. food industry introduces tens of thousands of new products EVERY YEAR, most of which have no staying power at all. They must know how many of us love to try something new and are pandering to that desire. Sometimes I wish I lived in Japan where country size and population density make it easy to produce and distribute smallish runs of limited edition items in a place where gentei items are highly in demand. Since i don't, 7-11 is the next best thing. 7-11, paradoxically open 24 hours, always seems to be so conveniently located and for me and this one is no exception. THE closest store to my house AND they are the most likely place to find limited edition candy bars, Doritos and sodas, and also where I can go ANY TIME OF DAY OR NIGHT to get my Diet Rockstar fix or pick up a can of Starbucks Doubleshot or even get an egg salad sandwich or some emergency catfood. Really when you think about it, this place is like a little japanese style distribution microcosm and if I try hard enough I can find something new here every time and that means... ...the calories from anything I eat at 7-11 don't count!

Great selection of ice cream and little toys at the counter. Great customer service as wellread more

The store itself is what you would expect, a little bit of everything. If you are in a pinch for a…read morehousehold item then probably have it. They have a very good liquor selection especially for whiskey. A lot of it is average secondary pricing but there are usually some good deals to be had.

This is only about the car wash! I purchased a car wash when…read moreI got gas. There were several cars waiting so I decided to come back in a few days. When I did come back the code didn't work and the guy said it expired. I asked if there was an expiration date/notice. He said no. Had to go ask his manager. Came back and was asking me why I didn't use it the same day or the next day. None of their business! Life gets busy. He did an override. Then told me to make sure to use it the day I buy it. Easy solution, just won't buy there again.

This is about the Car Wash, not the gas station or store. The car wash was awful. The offering and…read moreservices are overpriced and underdelivered. I was shocked that a $17 car wash could be so bad and leave my car dirty. Gas station and store are solid, but I'm disappointed Chevron is working with such a terrible car wash partner. I won't be using the car wash again, but it was such a bad experience, I might not use the gas station either. *advice to the car wash... spend some more time improving your process to deliver better value to customers.

Sucks that the criminal element has these stores locking everything up. Waited around for several…read moreminute for an employee to unlock the toothbrushes for a toothbrush that was less than 2 bucks. After a while I walked out of the store. I had a few things in my cart that I just left behind. If you don't have the staff to assist when they need an item that is locked up, than find another way. Or maybe lock it up accordingly. An item that is less than 2 dollars shouldn't be a hassle to purchase.

Even with a receipt, you still have to hand over your driver's license for them to scan it and…read morestore it to their database. If you use the pharmacy, be ready to wait for hours in line.

Alax is the best I love coming here to get my 2 liter cherry Pepsi Alex has a good smileread more

Rodent feces on lil produce stand by the register. Chips and other food item have ripped bags you…read morecan tell they been ripped by rats. Please check your items before purchasing. Expired item on shelfs. They have rat snapers and glue traps tru out the store on aisle how can they operate the dirty store. We use to visit this store on a daily basis. Growing up When lived in neighborhood nothing like before never again Must have new owners -stars

Extremely poor customer service the heavy set guy with beard that works is very rude to customers &…read morebe careful if you buy expired food on accident because he will not let you return it

Unfortunately have to give a poor review here for just horrendously poor attitudes. He throws money…read moreat customers for change given. Literally. Unbelievable. This place needs to change.

"They Put the Convenient in Convenience Store... And the Chicken? Well..."…read more Circle K isn't trying to be Buc-ee's, so don't walk in expecting artisan brisket or a full-blown road trip experience. This is more 7-Eleven energy--with slightly better lighting and a prayer that the chicken's still warm. The chicken? It's... fine. Crispy-ish. Salty. Juicy if you get lucky. Honestly, it's not wowing anybody--but here's the thing: you didn't stop at Circle K expecting a five-star meal. You stopped because it was there, it was fast, and something deep in your soul whispered "fried chicken now." It's kind of like Hooters. Let's be real--nobody went to Hooters for the wings. They were mid at best. But the vibe? Legendary. Boobs, beer, and bravado. Circle K has the same energy--except instead of cleavage and curly fries, you get fluorescent lights, energy drinks, and a hot case full of "sure, why not?" The chicken is the gas station equivalent of a push-up bra: a little lifted, a little dressed up, but you still know exactly what you're getting into. So no, it won't change your life. But it will get you back on the road with a full stomach, a little shame, and a story to tell. And really, isn't that what road snacks are all about?

Have BS policy re air and water pump "not working" unless until you buy gas or buy the air.read more