I visited the station to get gas on 4/2/25 just before noon, used my credit card, left and went home. When I got home I realized I had forgotten my card in the machine at the pump. I drove the ten minutes back to the station and asked a young hispanic man (not profiling, just using his ethnicity for i.d.)...I asked him if anyone had turned in a credit card and he said 'no' right away. That seemed odd, as there was another female cashier working beside him, so I asked him to ask her, and she said 'no' right away too. I left and had a bad feeling about this so I turned around and went back inside and asked the guy once more if they have like a lost and found there where ANYONE else might have put a card that was found. A THIRD employee happened to be standing on my side of the counter and she overhead my question and then asked "What kind of card?". I told her it was a Costco Visa and she then told the female cashier that it was 'in the back on the shelf by the.....' (she said exactly where, but I can't recall). So the fact that losing a card, having to cancel it, go through all the headaches involved with losing it, is terrible, and the ONLY REASON I got it back was good fortune, the one person that knew where it was happened to overhear our conversation. This points to the fact that there isn't a process for handling lost cards, wallets, keys, maybe put these items in a lost and found drawer, and have employees that are too lazy or have the common sense to maybe go to extra effort to help customers, maybe ask all employees or walk to an area where lost and found items are stored and check...this lack of effort is amazing. The young guy only cared about items that were directly handed to him??? Ultimately this is a management and training shortfall and I would think they should do better. Yes, it is on me, the fact that I forgot my card but you know what? Every other station I visit, the pump prompts you to remove your card before you can pump gas, which is a great idea, as you take it for granted the station makes it hard for you to forget the card. BUT unfortunately when people are used to that it makes it easier to forget your card and when you go to a station that doesn't use that technology you have to wonder why they don't. Cost? Anyway, unless I'm running out of fuel and it is the absolute closest gas station, I won't stop here again. read more