The absolute WORST front desk receptionist. They are…read moreextremely rude. I know I'm in Barrington but that is no excuse to be as snotty as they are.

I don't write many reviews but I had to share this. I wish I could give this place more stars. I…read morehave seen multiple doctors there and my experience has been average. The major complaint I have is the fact that whenever I walk into the office 9/10 times nobody at the front desk says hello or acknowledges me. There are usually 2-3 people sitting there. It is extremely awkward. Isn't this "working the front desk 101"? I just feel so unwelcome when I come. Just a "hello, we will be with you in a moment" would make a world of difference.

Run...don't walk away from this group. Set up an appointment for results and never called, have…read moreleft five messages and no return calls. Also have a billing code issue and was spoke very rudely to on the phone. If I could give zero starts, I would.

Update: they are still billing me for a check that was cashed months ago. Called the office & there…read morewas no apology. Original rating also 1 star, would like to give zero.

What a horrible office - the receptionists answering the phone want nothing to do with helping at…read moreall!! Especially Sheila, very rude woman. What a pity so many offices are stuck with these horrible people, who know nothing about customer service. I'm finding an office with better people than this. Too bad, the doctor is ok.

Can you go zero stars? Just hung up with my newly (21) adult daughter who said she'd never go back…read moreto Dr Weiss because of her rude/demeaning attitude towards being a 5'7" athlete who weighs 145 lbs of muscle. Need I tell anyone that she's a size 6? Total disregard to concerns/questions anyone may have about their actual health

I loved Dr. Hoshizaki. He's not the warmest bun in the display case but he's very thorough and…read moreALWAYS on time. You can set your watch to him. When he became "concierge patients only" I opted to change doctors rather than pay an extra fee every month. After all, I only go in once a year for physicals. I switched to Dr. Weiss. Not happy --- sometimes I swear she has no idea what she's doing because the nurses need to correct her --- , but I'm too lazy to find another doctor. And their office staff is the WORST. They are SO RUDE. There's one in particular that doesn't even bother looking up at you when you come to her window. WOW! I pay your salary, lady!

I'll agree the long wait to see Dr Reilly can be frustrating but once you work with him you'll…read moreunderstand why there can sometimes to a wait and it won't bother you much. Dr Reilly is the most thorough doctor I have ever worked with. He runs a lot of blood tests to get a complete understanding of your overall health and underlying conditions. He takes the time he needs to properly diagnose your conditions and develop your treatment plan and explain it in terms that are easy to understand . I appreciate that he takes a diet and lifestyle approach to address the cause of issues and prescribes medicines when needed not as a quick fix because he knows all medicines have side effects. Dr Reilly was great about responding to calls and text messages. My wife and I continued to use him as our primary care physical for more than a year after we moved from the area and often wish we didn't change to a local doctor near our current home. I feel the 5+ hour drive once a year would be well worth the time to continue with the quality care Dr Reilly provided us for many years. Every doctor I've seen since moving falls well short of delivering the level of care Dr Reilly provided.

You pay a service fee and they still cant get you in. The office is rude, and acts like it is your…read morefault on simple questions, and you'll have to wait 45min past your scheduled time every time like clockwork. Thought this was the standard until I realized no other Doctors do this....

Doctor Thakker is a breath of fresh air in an age where most doctors throw prescription drugs at…read moreyou and shrug their shoulders when your condition worsens or you sprout a third eye on your left butt cheek. She takes the time to listen to your concerns, offers only all natural solutions first and only advises surgery or prescription drugs when they are the ONLY solution. Sadly she's likely one of the only doctors like this who's also reasonably priced.

I visited this doctor for the first time in August 2016 searching for a new primary care physician…read more I was immediately turned off when she began promoting the sale of products she carries in her office--alternative medicine supplements and dietary products. When asked if she had any studies she could cite about the efficacy of these products, she stated that she "does her own studies on her patients." Any scientist worth his salt knows that this is absolute bunk, you need multiple unbiased studies, peer review, etc. So she is obviously only interested in making a profit off of snake oil products. I would not return to her office again. I do not believe she is competent.

Been a patient of Dr Gong for 6 years although I've only seen him twice, I would see Claudyn his…read moreamazing PA who recently is no longer with him. I'm an ostomy patient so I ordered my supply which they always fax to pcp, all pcp has to is sign and fax back., meanwhile I'm out of supplies! After 3 weeks of waiting I was told by a very rude person to find another Dr they no longer do this! The second time I saw Dr Gong was after surgery in the hospital at discharge. Couldn't believe but these words came out, make sure you see me in a week or I won't get paid! I couldn't drive in a week I just had a huge surgery. This office especially now since Claudyn is gone, they don't care about the patients, no empathy it's all about less work, effort & more income

This office appears to be unorganized and does not seem to care about the patients. They do not…read morecall back and hard to get prescriptions. It took two days for a call back and then when they called backed, we got disconnected and never a call back again. It happened two times and still not have had the opportunity to talk with anyone and its been 5 days. Their billing system is also messed up. Claudyne was amazing and Dr Gong I believe is a good Dr, however the disorganized office is not worth it. It has gone downhill since the move and Claudyne leaving.

Dr. Thayu has been the best GP I have ever had. I originally started seeing her in Fox River Grove…read morebefore she moved to Advocate. She makes you feel like family and shows general concern with everything about your life. She treats almost my whole family now and has been able to solve very difficult cases. Dr. Thayu has even gone so far as to call the emergency room (at 3:30am) to check in on me after complications to a tonsillectomy. Her care and expertise is unmatched.

Very good physician who is through concisious carring and knowlegable. He doesn't just rely on…read moreknife trys other solutions first but if they don' t as in my case he follows throguth with that solution. I will review him again after surgery.

Don't go here unless you don't mind waiting 6 months for an initial visit for a physical. They…read morewon't see you until that happens. I needed to make a follow up appointment the day after being seen in the ER for chest pressure and discomfort. I was able to get in right away the next day until they realized I had never been seen there, since it's a new doctor for me. They canceled the appointment! So I called to make my initial physical and they couldn't get me in for over 6 months! They need to stop accepting new patients if they can't handle the current patient load. I'm sorry, but this was regarding my heart and they didn't seem to care. Absolutely rediculous.