This man is very patient and helpful. His prices are reasonable. He deserves kudos! He does go…read moreabove and beyond and the prices are very reasonable too.

What I expected was the stench of cigarette smoke, a car (taxi) falling apart, and a non-interested…read moredriver except to get to the next fair. I looked at another review and saw the word professional. And that's it, a professional looking car, clean and shiny inside and out even at the end of the day. A professional type driver who I believe his name is David was pleasant to talk to and I believe a family man. It was cold out and I didn't remember where I parked. I said I'll look around, but he kept driving around for me and we found the car. Yes, I would recommend his service and hope for his success. Frank D.

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!

Duncan, our driver, drove our extended family of 12, aged 3 months to 86, to Cleveland for an…read moreouting on Thanksgiving weekend. Duncan was punctual, kind, so helpful and flexible with our schedule. Rates are reasonable and it is so much easier than driving several vehicles downtown, parking and walking in the cold. Highly recommend them!

So much fun! They let us play our music and do our own thing on the way to our event! The bus was…read morevery clean and well kept and the LED lights are a nice touch. Thank you Melissa and Duncan!

My first time having any type of rideshare. Theresa was on time (early). Helpful, kind, patient (as…read moreI have mobility issues) and a careful driver. It was a pleasant ride. Will definitely use her service in the future.

This was one of the most terrible situations I have ever engaged in…read more. All I was trying to do was get my 88 yr. old Mother from the airport to her home in Willoughby. The lack of professionalism was totally flabbergasting and mortifying! I only asked for a ballpark quote/price... to see if I could make an intelligent decision. I was never given one! I provide about every piece of information imaginable... When, Where, time, address, Fl. info., name and it wasn't enough for Theresa to at least get me a ballpark price! I have many people in line here in Arizona, wanting to treat me like a POS.... I am NOT taking it from someone out of state, 2,000 miles away! Good luck to anyone wanting to use this service. Thank you, R PS...... I just read the recent reviews; two of them one from David and one from Diane... why couldn't I just get a ballpark price!???? Seems like the other people were treated very nice! THATS ALL I wanted... Good night

West Side Town Car is a reliable way to get from the Cleveland Airport to accommodations near…read moreOberlin College. When my plane arrived early, I was surprised and happy to find out that the courteous driver, Terry, had noted the change in schedule and was already there at the airport to pick me up. On the way back, he arrived at my bnb a few minutes before the agreed on time.

Excellent service...right on time..beautiful town care...very knowledgeable about the city. Picked…read moreme back up five days later right on time. I would highly recommend

The two that picked me up were nice, but the car reeked of pot. Gross. Should be professional and…read moremake sure your car is comfortable. Seemed as if the driver's friend was the smoker. I hope so! The driver better always be sober.

I reached out to Mark to get a quote and his response was so unprofessional and pathetic. Our…read moreflight is at 5 am and I asked for a quote to be picked up at 2am from Vermilion. His response was 150-175 dollars! I said yea, no way thats over double what others charge and his response " guess you can tell how much I want to be up at 2am " That's how you do business? What a joke

I've been using Mark S's MyDr1ver as a livery for NFL football games and other occasions in 2023…read more Because of Mark's superior professional service in consistency, timeliness, the cleanliness and excellent repair of his vehicle, and his personable characteristics, I'm hoping MyDr1ver will be available to me for a long, long time.