We had our fireplace cleaned and checked by Ian and Matt B. and were very satisfied with their…read moreservice. They presented themselves in a professional manner and were knowledgeable about our unit. They were also friendly and courteous and finished the job in a reasonable amount of time so I would highly recommend them. Don F.

Would have loved to have given five stars, but down to 2.80 for SHADY BUSINESS PRACTICES and a…read morebilled amount for a wasted hour. My husband and I were looking forward to have our wood burning stove installed, as we had a great customer experience with Mike at the Camphill Store. In fact, everything was great, from the talk with Mike to the chimney inspection, install scheduling to the installers, Alex and Ian, who were fantastic.   After install was complete, though, is when this company became suspect. After install was complete, the installation team "officially" clocked out and called the office to adjust some line items on the bill, as it took less time and material than anticipated. Then we talked for a bit, the team gave us some instructions as to the functioning of the stove, they put an agreed-upon sign in our yard (advertisement for AES), and took my payment.  I handed my credit card over and was asked if I could please pay with a check as it saves the company on service fees.  I obliged, as my husband and I felt we had established a good customer relationship throughout our time with AES. I hardly ever write checks, as I get "cash back" rewards from my card, so it took a bit to find my checkbook, write a check, walk out and hand it over. The next day, I received a call from AES and was told there was "extra time" that didn't get billed, and I could just give my credit card over the phone for $280.  I didn't want to owe anything, and paid it, but after hanging up, I did have some second thoughts.  I called back and spoke with the manager, also named Alex. He explained it was the fault of the installers, who shouldn't have clocked out till everything (and I mean EVERYTHING) was done.  They just clocked out too soon and their wheels were on our property for another hour past the time they clocked out--the GPS says so!   As a result, WE the customers are being billed $4.66 per MINUTE for them to explain their product to us, chit-chat about the weather, walk down the driveway to put out a sign and for ME to walk inside, transfer money online, write a check and hand it to them. I told the manager, well, the installers were explaining how the stove works and he said, that shouldn't be done on the day of install, because "that's what the owner's manual is for." The install team "have to do better," he said and he'd have a talk with them. Maybe about how they can bill customers for an extra hour of time without them knowing about it?  Because, had the installers not clocked out too early, we'd never have known about this charge! If anyone is purchasing, or has purchased, a product from AES, beware of these billing practices. ANYTHING you discuss with them--after the install team tells you they are clocking out--will be billed separately. It all boils down to a "bait-and-switch."  For instance, if the team is clocked out, and then they ask to place a sign in your yard, giving the company free advertising for 30 days and the customer a $25 discount for chimney sweeping services, and the explaining of how this all works and installation of the sign takes 10 minutes--there goes $46.66. So, you'll pay $46.66 to get a $25 discount for the chimney sweep.  And by the way, if we get our OWN chimney sweeping service, we'll void the warranty of the chimney liner, so guess who'll be there for chimney-sweep services.  Of course, if you discuss all of this BEFORE the installers clock out, you'll STILL pay the same, but you won't get a phone call telling you the installers screwed you over with the billing process. So apparently, customer service at AES Hearth and Patio is billable per hour. Time is money. you know.  Well, in an effort to save this company some money, I lost my credit card reward because I wrote a check--perhaps I should counter-bill them for my lost cash-back reward and let's see how well that goes over.  *writing invoice now* In fairness, I WAS offered a refund of this extra hour, but I felt so bad for the installers--who are now going to have to have "the talk" with the manager--that I refused.  At least I'll have a clear conscience, especially after I let everyone I know who is interested in a wood stove NOT to purchase from AES Home and Patio. One friend is already looking elsewhere and I'm NOT charging for the advice!

Shit place with a fancy name. Cheaply constructed items. Will not last. Poor customer service…read more Overpriced

BE WARNED! Raymour and flanigan offers to take away your old mattress if they find one…read moreinfinitesimal stain on it they will not take it was 2yrs old. I wanted to return the new mattress after 5min they will not take it back after spending 15k there they could careless and offered to exchange it for a equal or higher value product. The delivery person told me The sales people don't tell you that we might not take it back they suck (I didn't appreciate that language in front of my wife). PLEASE LOOK AT YELP REVIEWS THE RATING THERE IS 1.3 OF 5 MORE OF THE SAME EXPERIENCE I HAD.

My wife and I needed furniture for our living room, and Interior Homes was a great place to look…read more The floor space is massive and there is a huge selection of furniture. The sales people offered us bottled water while giving us the privacy we needed to brainstorm. We ultimately ended up connecting with Jenn, who helped us imagine the best combination of pieces. For maybe 1 1/2 or 2 hours you could tell that she was focused only on us and that she was an expert interior designer. She even offered to come to our house to help us resolve some questions. We eventually bought a couch and two accent chairs. We highly recommend this business and we look forward to shopping here again.

My review of this place was taken down. I will be back to put it back up. Don't buy a mattress from…read morethem, You won't get what you tried out. Also don't order from the catalog. A real disappointment.

Love the furniture here. This is true heirloom quality furniture. Hand made to order, this is REAL…read morehardwood...not that pressboard garbage you get elsewhere. That does make it a little more expensive, but I don't mind paying for quality that will last. You can get the piece you like in the finish you want, unlike other stores. Service is great, I'll shop here again.

Sales experience was great; follow-up was not. Bought a pretty expensive couch that had the…read morestitching pop right away, turns out the "warranty" is through neither Gish's nor the manufacturer, but a third party that makes you jump through hoops. Still haven't had it fixed and gave up. For the price, I expected better after-sales service.

BBW is my go to for all things scents , but the fact that they designated a farm chic section for…read moretheir white barn candles is awesome! It's really cozy inside and they incorporated seasonal decor (that's quite overpriced in my opinion) that you can't help but want to splurge on. White barn really out did themselves with the new store and I'm sure you will love how shopper friendly and enticing it is! These candles in my humble opinion burn much better than Yankee.

Duty came very highly recommended by a friend. They used Duty for all there corporate needs…read more Stating that they were friendly accurate and affordable. So I checked them out on Yelp and saw that they were very well reviewed. So having the need to change the locks, I called Duty. 1st the 2 gentleman were friendly. They did not complain about my dog who is very friendly. Infact once she got her greeting sniffs done, she returned to her bed and observed the project. 2nd, the locks and keys were changed in a professional manner. The foreman even did a slight modification on the door sill so that the dead bolt worked easier. Thank you very much. All 4 keys that were made work smoothly. Not a problem for any of the keys to open the various locks. Thank you Duty. Ylu did a great job.

Friendly people, great service and low prices. This is our locksmith of choice at work and I use…read morethem for all of my personal needs as well. Rekeying locks and key duplication are the absolute lowest prices around and really fast too. Retail prices are a little high, but that's to be expected for a locally owned business. They're not going to be as cheap as some competitors, but I'm willing to help support our local businesses and pay a little extra. It also saves me time because of the convenient location, so it's a win for me. Duty's is my #1 choice for locksmiths.

Misleading advertising. Their website states they service the appliances you buy from them- untrue…read more I was directed to use a company called mobile appliance service. Horrible experience. They do not use genuine ge parts, charged me 4x the price for a non ge part, $125 vs $36 on the ge website, did not install the part properly, had to send someone out again and broke a part that wasn't broken and now have more plastic parts falling into the tub of my washing machine, not to mention scratches on the washer from his tool belt. Stay away from both businesses.

I had an hour and a half to shop for 3 appliances. I didn't know exactly what I wanted, but I had…read moremeasurements and knew what I didn't want. Grace was succinct and efficient in helping me. She was patient with my questions and in dealing with a delivery/installation date. In less than an hour I was happily out the door. I stopped in at a later date and, again, Grace was patient and extremely helpful in addressing my questions. I've dealt with a variety of small businesses, as well as "big box stores" over the years. I'm very happy that I chose Mumma's for this recent purchase.