Not long ago, I would have given a 3-star review because of the INCESSANT "do you want this, do you…read morewant that?" even AFTER I specifically asked for ONLY an oil change. It's okay to be told my battery is old or my air filter may need changing, but it used to be A LOT more annoying. Not anymore. The last several times I've gone to get my oil changed, they did it with minimal "suggestive selling" which I GREATLY appreciated... and is definitely going to result in me actually taking them up on something if they do suggest it IN PASSING. Overall good experience, quick enough, and thorough without being annoying... so back up to 5 stars.

Added new oil without draining the old oil. Vehicle became disabled 500 yards down the road with…read moreimmense amounts of smoke pouring from it. Filed a claim with customer service and have yet to hear from Valvoline. A 20 minute oil change cost me $150 and took 2 hours, with employees draining 12 quarts of oil from my car in an insurance company's parking lot. Not one representative has checked on my vehicle, which still doesn't run right, three weeks later.

Went online to select my tires and make an appointment. When I got there there price was 50%…read morehigher. They took some charges off, like tire disposal but they weren't even close to the online price. No sense offering prices online if it's inaccurate. Classic bait and switch.

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

Do not do business with these people. Do not trust them…read more Goodyear FAILED. So much for Goodyear's good reputation. On local service center is screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

So much for Goodyear's good reputation. On local service center is screwed up. They kept guessing…read moreand replacing parts and our car is not fixed $3400+. Local Toyota dealership caught they mess ups and caught the damage they did. We came in with the car bucking when stopping. They told us the bearings need replacement and cv joint and rear struts. Then abs sensor. Now I come to find they damaged our car and never told us. I found out the original problem was a vacuum hose. And the damaged our transfer case and they refused to replace it with a new part after not telling us they damaged it (fraud). Corporate Goodyear offers 25 cents to the dollar refund after this local store committed fraud refused to have pay full price to fix it right they want us to use used parts to save them money after they admitted what they did was wrong. Not my problem.

The guys here went above and beyond helping me. I was visiting from out of town and my car had a…read moremajor issue which would have caused me to not be able to drive home. There was a snowstorm, shipping delays of the part, and other issues that could have caused another 2-3 day delay, but the guys at Monroe made sure to get everything done as quickly as they could. so grateful for them!

Went there for an oil change and they never put oil back into my car, I was driving with no oil in…read moremy car for 2 weeks without knowing until my car gave up on the side of the highway. My dip stick was bone dry literally no oil in my engine at all which has now caused knocking in my engine and multiple other things.

We have been taking our cars here for years now. They always get me in quickly, are kind, and do a…read moregreat job for a reasonable price.

Won't be back unfortunately. Guys were nice enough guys but was unable to pass my inspection. Took…read moreit to my buddy's shop back in Syracuse and got the car passed for $10 bucks.

Had a great conversation with the guy at the front desk and payed like $40 for an oil change. I…read morewill def be coming back.

Here's a clean, strong review version you can post:…read more Back at the beginning of February, we took my wife's SUV to Mavis Discount Tire in Vestal, NY for four new tires. They were the cheapest option we found at $850. While the vehicle was there, they told us a sway bar link was broken and charged an additional $250 to fix it. About a month later, the car started making a loud, obnoxious banging noise. It briefly went away, then came back again a couple of weeks later. We brought it back to Mavis because it seemed related to the repair they had done. They told us the part they installed had failed, but that it was covered under warranty. We picked the car up the following Friday, and the noise was still there. They then said their "mechanic" needed to look at it, but he wouldn't be in until Wednesday. After dropping it off again, they called and claimed the issue was a bad strut mount and quoted us another $1,250. Instead of moving forward with that, I took the vehicle to Weaver's in Owego for a second opinion. Within minutes, they found the real issue -- the sway bar was loose. The same part Mavis supposedly fixed. I brought the receipt from Weaver's back to Mavis and asked to be reimbursed for their improper repair. When I followed up days later, I was told they were "too busy" to look into it. After making it known in their waiting room what had happened, they suddenly refunded me $111 -- but then told me to "get the F out" and not come back. They failed to properly complete their own repair, misdiagnosed the issue, tried to upsell an unnecessary $1,250 fix, and handled the situation in an extremely unprofessional manner. I will never use Mavis again and strongly recommend others think twice before trusting them with their vehicle.

I had about as good experience as one could when they find themselves in need of a tire repair…read more I had a slow leak in one of my tires. Got an appointment for the next day. Drove up in expensive German car so they certainly could have tried to talk me into buying four new tires (it's AWD) but instead said it was just a small nail. $25 patch vs $1,000 for four new tires. That's honest service. And I was in and out in 30 minutes.

i got my snow tires out on original rims but they scratched…read morethe rims badly, i know i had some curb dmages that i did but i had pictures and videos of the car that rims didnot have that damage before service , the technician most likely put the rims upside down or did something and scratch 2026 honda odyssey aluminum rims, now inwither need to look a repair person or replace them i was at the shop and guy who tested the car came and tried tinsay nonworrues they will go away but i took it to my car wash and then to hinda , miller my delarr and they said rims scrathed very badly I will try to stop by tomorrow but i am hopeless i have been using the same mr tire for years For all my vehicles but i think i will not go there again and i am alocal person and if they ask i will not recommend that place

These guys were excellent. I was in Binghamton and needed two 20-inch run-flat tires replaced on…read moreshort notice. Other shops turned me away, but they got me in quickly and treated both me and the car with real care. What stood out most was their attention to detail: they torqued the wheels to spec, handled my expensive wheels carefully, and didn't rush the job. They were professional, honest, and easy to deal with from start to finish. The price was more than fair, and the level of customer service was honestly rare. One of the best experiences I've had at a tire shop, highly recommend

I can't recommend these guys enough, they've saved me countless times and are way less expensive…read morethan other shops who are less knowledgeable.

Shoot out to mavis for a new tires on my truck great work and so fast thank you agianread more

I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

Foremost, Mike's are an honest, trustworthy bunch. The garage waiting room may be no-frills,…read morethere's no courtesy rental car, and it might be hard to find a parking spot ... but the work is always done right, and I've not once felt taken advantage of. That is far more important to me than the creature comforts. More than once, Mike's has talked me out of an expensive repair I thought I needed. My current car is still kicking and screaming even at 220K miles/13 years and I credit part of that to their maintenance work. I'm deducting one star only because sometimes it can be hard to get a hold of the desk to schedule an appointment and they often forget to call back when the job is done ... you have to call to check up at the end of the day. But they always deliver the car when promised, so it's not too big of a deal. I do wish they had online booking for appointments and text notifications that the work is done like I've had at other garages.

There's a big difference between a parts changer and a mechanic, Mike's gets it done right.read more