I placed an order for a storm door, as well as an egress window, contingent on my finding someone to dig the hole for the egress, for under $2,500. Ameritech explained they could not dig the hole themselves for such a small order. Life caught up with me, and I did not have the time or energy to arrange for someone to do the dig, so several weeks later I contacted Ameritech and asked them if I also had a replacement sliding glass door ordered and installed, would they agree to dig the hole for the egress window themselves. At that time, they agreed to do so. From the initial order being placed to the final window being installed, over six months passed. Certainly the egress window installation was understandable as the ground was hard during the cold months, but I did not get the sliding glass doors or the storm door installed any earlier either. I was given one price by the salesman for the completion of the entire job, and was then told, several weeks later, over the phone, by the salesman, that the price I was given was incorrect, and had been given to me in error. I was asked to sign an updated contract, which I did, with some reluctance. I continued to wait for a date of installation, and eventually needed to call the manager and request a specific date be set. The installers of the storm door and the sliding glass door were very polite and efficient. The product is fabulous, with great security features, and attractive appearance. I love the quality of the doors/windows. The installation was sound, although as I review my review, many months after the initial write, I must add the front screen door is not hanging straight anymore, allowing air to come in through the top. I would contact Ameritech Construction Corp regarding this issue, because the work is guaranteed, but my communications with the managers of this company was experienced as extremely unpleasant, leaving me with no desire to ever interact with them again. The few I spoke with came across to me as very difficult, at times aggressive (Scott), and overall very unreasonable. In my original review, I described the details of the interactions I had with management, and later received a telephone call from Scott telling me I needed to remove my review. At the time of his call, I was driving, after having just helped my dog across rainbow bridge; I expressed this to him, and stated I was not in a place to have this conversation with him just then. He continued to rapidly bombard me with his perceptions of how wonderful they were and how unreasonable I was, not letting me get a word in edgewise, until I finally hung up on him. He called back, leaving me a voice message in a similar, although more level tone, directing me to take down my review that day, or else. So, although the product is excellent, and the head installer, Don, was absolutely fabulous - very polite and friendly, listening to my concerns and working with me to address them (Don even bought a new post for my fence because he said the old post was in poor condition) - I was not pleased, and was actually taken-aback by, and frustrated by, what I perceived to be a very negative tone expressed by the management personnel with whom I communicated...so much so, that I do not wish to speak with Ameritech Construction Corp again, and will likely not hold them to their guarantee of satisfaction. read more