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    Ameritax

    1.0 (1 review)
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    Services - Ameritax

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    2 years ago

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    H&R Block

    H&R Block

    (3 reviews)

    My husband and I have been coming to this location for years. Tammy was highly recommended to us by…read morea close friend and always makes the process effortless and painless on our end. We have even had to reach out during the offseason several years back for a tax related issue that came up and Tammy provided exceptional service and guided us through the entire situation. It's nice knowing you have a tax professional to contact when you need help. The past two years we have started dropping off our taxes for Tammy which just works better with our busy schedule, and we have had no issues. We are also never in a rush either, as we understand this is their busiest time of year. We will continue to return as we certainly feel as though we are in good hands here.

    Rude, disrespectful and just plain out awful. My experience:…read more Dropped my taxes off over a week ago with the thought it would be easier for them. WRONG! I call them over a week later to get an update on our taxes and they tell me they are extremely busy and that they would have some call me back, that call never happed so I call them back an hour later, they tell me again how busy they are. I tell the receptionist that I will be down to pick up my paperwork and go elsewhere if they haven't done them yet. I arrive 10 mins later and they hadn't even looked at them yet. I then ask the receptionist for an explaination on why my taxes haven't been looked at in over a week and she once again says: We are extremely busy (yet not a single person other than the 3 employees are there). I told her that answer is unacceptable because the only thing I'm hearing is that you are "too busy to do my taxes". She tells me: I'm not going to argue with you. I tell her that I'm not here to argue with you or anyone else and may I see a manager because I'm only asking a question that any other customer paying you $259.00 would ask. She points me to the manager and I ask her the same question and she replied: We are busy and because you dropped your taxes off, our clients taxes come first. WAIT! WHAT? I am hiring you to do my taxes, doesn't that make me a client too? She said, yes, you're a client, So I asked her: What am I missing here? She said, I'm not talking to you. Whoa! then her mother came over (they are a family operation). and said she would do them since she did them last year (only took 4 days last year). I asked her how long will they take, she said sometime next week. at that point I took them to Jackson-Hewitt at the nearby Walmart and had them done within a half hour and saved $80.00.in fee's compared to what I paid HR Block last year. Never have I felt helpless, insulted and treated like (literally) crap by a business. Never again!

    Ameritax - accountants - Updated May 2026

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