I will never EVER go to a large bank again!! Opened up a business account and the staff in Sherman,…read moreTX are not only welcoming, but absolutely GREAT at follow up! I felt a high sense of customer service, which will definitely give them a competitive edge. If you ever wanted a personal relationship with your bank, this is the place!! Thanks team!! You guys (gals) rock!! Mario, Paige, Shannon!!! Thank you for your quality of service! Means alot to me!

Friendly, professional, and amazing personal service. Best bank in Texoma by far. Easy access to…read moreHighway 75 and downtown Sherman. Linked to so many other branches.

Even though this Chase bank is in historic area and conveniently located in downtown Sherman;…read more... long for the days when you walked into a Bank and the entire staff was required to dress professionally. The door greeter looked like he was ready for a round of golf. The teller looked like she was ready for happy hour. They were polite but their manner of dress does not instill confidence in the institution.

Credit where it's due: this is a fine-looking building and a solid institution on paper, but the…read morepeople running the front counter clearly missed the memo on basic courtesy. Around here, a firm handshake, a little respect, and looking a man in the eye still mean something. Instead, I walked in ready to move real money into this branch, only to be met by cold shoulders, clock-watching, and a woman stomping around barking orders like a drill sergeant. If your employees care more about beating the 5 o'clock rush than welcoming a new neighbor, you've lost the plot. I took my business elsewhere, and I'd advise anyone who values decent customer service to do the exact same.

Every individual I've worked with has been exceptional in their customer service & knowledge…read more As a retired member of the Federal Deposit Insurance Corporation (FDIC), I was accustomed to individuals being exceptional in their customer service and knowledge. Every member of this Sherman bank would be an asset to the FDIC.

My elderly mother banks with First United, and I took her to the bank. The employee who helped my…read moremother was really nice to her. The service my mother received their was very good.

Convenient branch. Theres a drive thru so I dont have to get my lazy azz out of the car. If you…read morehave to go inside, parking is easier than "downtown on the strip" (LOL) since its in the plaza with price chopper.

These are great folks! They have all of the big bank features, but the small bank feel so that you…read moreare more than just a number...They have serviced our small business for over 5 years and I am very pleased with them and highly recommend them.

I received a check from my title company on the sale of my house that was from this bank. I took it…read moreto the bank to cash it and they wouldn't since I didn't have an account there! I shouldn't have to have an account at the bank the check was written off of! This is unacceptable and makes the cashless society even more real! Don't bank here!

Financed part of my new truck purchase thru City Credit Union because while I have a 827 credit…read morescore and no debt I was told I would actually benefit from financing something to keep my credit score in good standing with some type of revolving credit line on there, so I did just that. It was nothing short of awesome and a great experience working with Jessica the loan coordinator. Everything was handled in a timely fashion and both her and Leslie were wonderful to work with. I even got a 1.99% interest rate on a used car loan. It doesn't get any better then that. If if you are looking for financing on a house, auto or whatever it is you need to purchase I would highly recommend calling this Credit Union to take care of your needs. Thanks for the great experience.

Not helpful at all. Take fees and does nothing for the customer. They would rather you close thw…read moreaccount than help ior be of any assistance.

VP of retail helped me. Very helpful, professional, knowledgeable. Without drawing unnecessary…read moreattention to my disability he diagnosed and corrected my understanding. Inside Loy Lake Kroger's.

Sherman Tx Woodforest Bank, David Brown runs this branch and another. Dave was just the manager…read morewhen I opened my account (referenced by a good friend). Sometimes faces change, but David has been constant. If I have a problem, David and his well experienced clerks have always helped to solve the issue. Sometimes it's me, but sometimes it's false charges from Internet business. David has always helped me and Ms Donna is also quite knowledgeable. I really appreciate my bank. Yes, I claim them as my bank. Thank you and May The Good Lord bless you and your family.

"Professional team, quick service, and a welcoming environment. Highly recommend this branch!"read more

Never have had a problem and have been here for years No,…read moreif you need customer service on the phone, expect for a long wait.

Not a local, but stopped by this bank to purchase a cashier's check. Rosio was very helpful and…read morequick in the entire process, also other women were very sweet and pleasant to be around. Asked how I was doing, and also great in making the business feel like home. Thanks guys!

By far the worst bank I have had the chance to deal with. Untrained unqualified personnel,…read moreunbelievable errors, extensive delays in new account activation and poor/incorrect information provided by "personal bankers". It has been 16 days since my wife and I opened our accounts and there are still problems. I haven't decided whether to continue banking with this establishment or not. UPDATE: on day 18 after speaking with the banks high ranking official; I decided to close my account. Good grief, I've never been so talked down to. I triply don't see how they stay in business.