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    First Convenience Bank

    3.5 (4 reviews)
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    Updated 3 months ago

    Services - First Convenience Bank

    Personal banking

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    3 months ago

    "Professional team, quick service, and a welcoming environment. Highly recommend this branch!"

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    Ask the Community - First Convenience Bank

    Chase Bank - ~01-27-25~

    Chase Bank

    (14 reviews)

    Ask for Michael Valbuena if you have any type of banking needs! He's not only caring and…read moreprofessional, but super friendly, funny and efficient! See, my Dad died last Valentine's Day... and he had an account there. Well, I had waited a long time for his death certificate and also had to apply for my original one. Dad didn't have a beneficiary on this account. He was a Vietnam vet, exposed to Agent Orange, and had Parkinson's and he had begun to isolate and procrastinate. So I finally had all of my documents I was told by some rep over the phone, to bring. The first time I attempted to deal with Chase, someone told me I'd have to get a lawyer. My dad had no assets or estate- so this did not make sense to me. Michael was SO nice. He could have sent me home and made me wait a week (Sherman is an hour and a half from my home)! But his compassionate nature took over. He causally listened to my story about my day, the freezing rain, the specialists, the lab work, and my Dad... he went above and beyond (he really did), to help me get the account closed and the money in my hands- that day. He had to really go an extra mile! I could say a lot more about him, but he's the guy to ask for. Each employee who was assisting him who had contact with me was SO nice! I don't typically bank with the large ones.. I like to support local credit unions and small town banks. But I am opening an interest bearing account, and possibly a savings with him! He did not push this- I just talked with him about it. His wife is an esthetician and I need one of those two, so he connected us! He also recommended the Italian restaurant I ate lunch at, and just gave a review on! I recommend Chase in Sherman, TX- part of the "Big 3", in the banking world... bid small down friendly atmosphere.

    Ive banked here for the past 30 years, when it wasnt Chase bank. The location is convenient and the…read moreservice good.

    First Convenience Bank - banks - Updated May 2026

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