They have been the best insurance agency I have ever had. I am 62 and switched over a year ago. Not…read morelong after my prior car was damaged due to an attempt to steal it. They were quick to assist. I have gotten immediate calls back, questions answered and/or info emailed to me when I ask. Everyone I have spoken with in the office has been kind, knowledgeable or gotten the info quickly. I added roadside assistance, and now carry a renters policy. The costs have been far less than my 5 years with Progressive. Having an agency to work with instead of a 1-800 number makes a world of difference. Give them a call! You'll see the difference right away.

My family and I have been working with Joe S. at FCI for years now, and he has never failed to…read moredeliver the absolute best service and options to all of us. He's helped me navigate new insurance options for 3 vehicles now, and each and every time he's been there with an amazing deal and the service to match. They keep their eyes on the real prize - what's best for their clients. I cannot recommend it enough, do yourself a favor and give them the opportunity to give you the same gift that they have given us!

Early 2019 My wife and I were preparing to move out of state. I went to my Insurance agent to ask…read morea question and after 3 weeks without any clarification I started to look for a broker that could help us during our transition. I contacted First Class Insurance Brokers and spoke to Marc Sidaros. Marc was able to answer my questions that day. I got rid of my agent and transferred my business to him immediately. What I anticipated as being a short term relationship has continued to this day. Even now living more than 300 miles away the distance has not been a hindrance and I wouldn't considered finding another agent.

My husband and I have been with Andy and his team for several year's now. Conversation always feel…read morelike a concerned family member is calling to check in on you to see how you're feeling and informing you about the latest gossip that can help your insurance needs. With the multiple things that we have going on our rates have stayed unexpectedly lower than budget over the year's. We'll keep our loyalty just as Andy has because, "If Ain't Broke, Don't Fix It"!!

Best insurance agent I have ever dealt with! Cory is fast, efficient, and professional. Whenever…read moreI have a question, need to add or change coverage, Cory responds immediately. Insurance is a necessary part of life and it's so nice when you find an agent that is such a pleasure to work with. They are #1 in customer service in my book.

I reached out asking for quotes for insurance for Car and townhouse. Quick reply from Amanda…read moreprovided an upload link to begin the insurance process. After questionary Amanda finalized best quotes for Car and townhouse, which were about 25% lower than my current rates.

The absolute worst experience with a claim for wind and hail damage, being told for months and…read moremonths by Andrew Biscay that he was working on our claim. Meanwhile he had us running around getting bids, sending vendor bids to his email , one week later he told me he could not locate it (this went for 3 weeks) finally he did see the bid and told us that the contractor had to add a description of the hail and wind damage, this was update and sent back to Andrew within 24 hours - then he writes the claim is closed and he tried hard to help us , Sorry ! We have 3 bids from 3 different reputable companies claiming damage. Additional photos and details information will be added at a later date. Andrew Biscay office in Excelsior MN and the American Family Company is UNFAIR !!!!! Andrew thanks for your reply but that's incorrect your adjuster took photos of the damage , he marked several areas and explained in detail the damages . You have declined to pay for to fix the wind and hail damages _ we expect to be compensated for the damage and not the entire roof . The phone conversation I had with Alberteen was the unprofessional, I called to ask a question regarding a photo on page 32 She REFUSED to open the report and told me 'I've been looking at this all day , you are not getting a new roof and no matter what you say or ask it's not changing our decision ". UNBELIEVABLE

Breitenfeldt Group is an excellent health insurance brokerage firm and reliable resource when…read morenavigating the Medicare sign-up process and selecting either supplemental or gap insurance. I highly recommend agent Jonathan Combrink. He was friendly, helpful and extremely responsive. He followed up with me and the insurance company with calls and emails and made sure my application didn't fall through the cracks. My husband also was helped by Breitenfeldt when he signed up a few years ago and has been very satisfied with his choices.

We attended a presentation by this group. Afterward, we made an appointment and met with a…read morerepresentative. We wanted to review our options before deciding on a medical insurance plan, so we agreed that we'd get back in touch in a week and make a decision. We thought everything was going well and our meeting were very cordial. Since then, it's been a nightmare trying to get in touch with the rep who helped us or to get an appointment. The receptionist will not make an appointment and the rep will not return our calls. When they first called to follow-up, it came in as an anonymous 877 number, so we didn't answer it. We'll have to move on to another company as this one has an appalling lack of customer care. On the bright side, we're lucky to know this now before we spend any money with them.

Emma is great! She takes so much off of our plate, that I do not have to worry about. A simple…read moreemail to her and it's taken care of instantly. Cannot recommend her and her enough.

Not to be trusted at all. The one and only thing they were good at was collecting their fees,…read morewhich are not inexpensive by any means. The accounting services promised were done minimally or not at all. The one thing I thought was working well, payroll, is still creating accounting problems a year after quitting their service because they incorrectly filed a quarterly 941 using year-to-date figures rather than quarterly. One of the most basic things, and they couldn't even do that correctly. Definitely steer clear of this company.

We have been with Curtiss Stark Agency for over 20 years and we couldn't be more pleased with the…read moreservice! Joyce Stark is wonderful to deal with. She explains things thoroughly and is very patient. She knows me and my family and always looks out for us when we have insurance needs. We have had several claims over the years and they have all been handled smoothly and quickly. I highly recommend them for all of your insurance needs.

You are most helpful and cooperative. I enjoy dealing with you on my insurance." "Service with you…read moreis always timely and pleasant." "Thank you so much for your excellent service, patience and consideration of my insurance needs.

Worst Insurance Experience Ever - Highly Recommend Avoiding Debbie Anderson and State Farm…read more If you're a 20-something driver with no driving record or previous claims looking for a straightforward experience with insurance, do not utilize Debbie Anderson at State Farm. I'm beyond frustrated with her lack of professionalism, transparency, and, frankly, common decency. First off, Debbie set up a meeting with me... and then no-showed. When I asked her about it, she said it was for "personal matters" and that I should just understand. She didn't even bother to reschedule herself and her assistant failed to notify me of a cancellation or attempt to reschedule until the following week. When I called to cancel my policy, I had to go through her entire call log to verify that Debbie was, in fact, the one who missed the meeting in the first place, just to get an acknowledgment of how much time we wasted on the phone after the fact. Debbie had the audacity to tell me that her own daughter, who is my age -- 26 -- doesn't use State Farm due to their lack of coverage and overpriced premiums. So why am I looking for better rates if even your own family isn't using it? Debbie tried to upsell me on a cheap $125k life insurance policy as a "solution" to my car insurance rates. Instead of offering me real coverage or a way to make my premiums more affordable, she pushed a policy that was borderline insulting. The minuscule policy had so many gaps in coverages and a high deductible for the auto insurance. I had two collision claims where I was not at fault over my 6 years with State Farm. I've still yet to see the deductibles owed to me on either one of those claims. I've followed up multiple times, only to be met with silence, excuses, "find it on our app," "let me transfer you to our claims department." They are garnishing the wages of the person who hit me through subrogation -- yet they have not paid a penny back to my deductible. If this is how State Farm treats their customers after an accident, imagine how they treat you when it's time to renew or make a change to your policy. When I had $18,000 worth of damages to my vehicle, State Farm failed to properly assess the situation and totally missed the mark by not totaling the vehicle. Instead, they put me through unnecessary delays and stress while I was left with a totaled car and a feeling that my time and concerns were completely disregarded. Auto Owners and AAA will accommodate you with more coverage that is more comprehensive and options for no deductibles for the same or lower cost. I canceled my policy with Debbie herself and I wasn't notified of a timeline for receiving the reimbursement on my canceled policy, and I haven't seen any email confirmation/statement of cancellation/money back regarding the cancellation. Just another thing to continuously watch and waste time with Debbie Anderson State Farm until I receive my refund and cancellation.