Most credit unions are known for their outstanding customer service and caring ways for their…read moremembers. Not GeoVista Credit Union! I was a customer for 8 years and felt like I was bothering them to ask questions and they acted like I was an unworthy customer. Their antiquated rules of 5-10 banking day holds on deposited checks is the most ridiculous thing. I had at least 10 times the amount in my account but they insisted on putting a long hold on a check. I didn't need the money and had no plans to withdraw it - it was the principle of how they do business. Every time I called customer service, it went to voicemail. I would leave a message asking a specific question and wait for a callback. The person who called back would leave a message "GeoVista returning your call." No response to my question. I would call again and again, only getting their voicemail and ask if they didn't reach me to please provide the answer to my question. Nope, they certainly wouldn't do that! GeoVista needs to have a wake-up call on how to do business and train their staff to provide real customer service. I closed my accounts and went with a local bank who has gone the distance to provide great service. GeoVista - you failed!

This bank refuses to accept checks for long-time customers and are incompetent. They will tell you…read morethat their "system" tells them to hold checks or deny checks that other banks are more than happy to deposit or cash. The people are rude and not helpful.

The worst service I have ever received at a bank. The majority of tellers are absolutely miserable.read more

Being a seasoned professional who has run a $26 million dollar company in the past, and being the…read moreage where the necessity of planning our retirement and stretching our funds to the maximum are among the top things on our 'MUST DO' list, I've run across many types of business and financial advisors. For the past two weeks we have been working with the most professional, knowledgeable, and smartest one I've ever met, and speaking as a couple, the best we've ever encountered and had the very good fortune to work with! Michele Shuman FIC, a licensed (in many states) Financial Associate of the reknown Thrivent company with offices in Rincon GA on 272 S. Columbia Ave. Suite 207. Believe me, not all financial planners are equal in approach, follow through, 'Share of mind' given to your business, or the soundness and reason of the recommendations supplied to a client. Michele's approach is very much like meeting with a physician or really any trusted advisor should be: the attention is on you, your needs, aspirations, pain points and realities. Then judging on her decades in financial services, including having been appointed a staff vice president of a large bank at a young age, she presents the findings and solutions to guide you to where you need to be in life by the time you need to arrive there for retirement. Knowledgeable, focused, attentive and rock solid! Oh, did I mention that she is a very good person as well? Definitely satisfied and my wife and myself are looking forward to doing great things through this re-alignment of our fiscal foundations.

Other than this incident, this is a wonderful bank branch, close to home, don't have to drive in…read moreRincon, Pooler or Savannah which I truly enjoy until today. Had just a little time to get this done, I needed to get something notarized and they have no notary at this location but, have two at the Rincon location. I would have thought that even a couple of the cashiers could have been notarized to handle any notary needs that come up. I do still greatly enjoy having this branch here, the employees are great, professional and friendly, make you feel like family.

I worked with Scott Morgan of Savannah River Mortgage after my bid was accepted for my new home and…read moreI went with a no money down VA loan. There are so many steps involved into processing a VA loan, but these guys literally took care of everything. If I needed a signature or if I needed to retrieve any forms from my banking side of things, I got a brief phone call. And Scott answered all of our questions we had for him. And we only stepped in his office one time. Everything else was either a simple scan or a digital signature. Zero hassle on my end and I strongly recommend these guys over anybody else!