This particular location is in a prime spot located right across from the BP and the Wendy's and…read morethe post office. It is a very small location complete with a drive through. The parking lot is pretty tricky so you might want to be careful when going in and out of it. There are two sides of the branch, but I'm only familiar with one side, so i can't really speak for how much parking there is. They also have drive thru service and it can get pretty busy. The service is friendly and efficient. The teller has always been helpful and my banker has been friendly and helped get everything on track for my account throughout my experience thus far. So far i can say i like banking here, but it's another credit union that offers me another place to save some money.

Communication with the customer! Detailing fully what needs to be done to resolve an osdue.read more

The personnel at this branch are friendly and professional. I've had my mortgage there since 2010…read moreand was about to switch all my banking to WF, BUT they decided to close the Drive-Thru, reducing the convenience offered.

I have to give the five stars for the customer service I received from the manager (Zora), and…read morebank, tellers tiara, and Danisha!! I was very impressed with the high level of attention to detail the two provided. Zora maintained phenomenal customer service skills that were centered on my issue at hand and he worked diligently with others within Wells Fargo to resolve it. I then had the privilege of working with the two bank tellers who were personable, friendly, and professional. Overall, I am extremely grateful for the service I received and will definitely be returning to this branch for they know how to make a customer feel welcomed important and valued. Thank you, zora, tiara,and Danisha

I rarely leave reviews, but Maty diop at the PNC Bank Middleburg branch absolutely deserves…read morerecognition. I came in dealing with a frustrating situation that took multiple visits to resolve, and throughout the entire process, Maddie was nothing short of amazing. From day one, she greeted me with kindness, compassion, and a level of professionalism that is hard to find these days. As a mother of five, my time and energy are precious, and what could have been an overwhelming experience became manageable because of Maddie's patience and dedication. She consistently took the time to listen, answer questions, and make sure I understood every step. Even when the issues weren't caused by her and were outside of her control, she never treated me like a number or passed me off to someone else. She stayed committed to helping me until everything was resolved. What stood out most was how genuinely she cared. Her kindness wasn't just part of her job--it was part of who she is. She made me feel valued, respected, and supported during a stressful time. Employees like Maddie are the reason customers stay loyal to a business. PNC is incredibly fortunate to have someone with her character, work ethic, and heart representing their company. Thank you, Maty Your help meant more to me than you probably realize, and I hope you receive the recognition you truly deserve.

A huge thank you to Jennifer for her OUTSTANDING customer service skills. Patient, professional, &…read morekind, Jennifer was able to resolve my banking challenge rapidly. I was very impressed with her skillset and thankful for her assistance.

Went thru drive thru for the atm. Staff was friendly and quick and even the phone service when I…read morecalled earlier at this branch, they were quick to answer my call.

Absolutely the worst financial institution I e ever in my 68 years have dealt with. Sad, on my…read moreLOCKED card I get riddled with scammers stealing my money and I can't stop them. I went to a locations and ask them why and how I dispute them " you have to wait until the process is cleared????????! I mean how silly is that???? They have my money tied up for weeks, while I wait how cool is that???????? Crazy bank I have already made a transaction moving funds out of this substandard predatory bank they will side with your debtor/scammers 99.999990% of the time. Now just how cool is that?????????? Anyways I'm out gone never to return. Big smile, big big big smile

The staff and manager were all wonderful in helping me resolve my hacking incident. Friendly,…read moreknowledgable and understanding.

Beware. This bank has major internal issues…read more - RadiFi has used the wrong #ss number on my file - RadiFi mismanagement has caused me to receive many fraud alerts. - RadiFi mistakenly put over $180k in my savings account then instantaneously wiped all my accounts. - RadiFi charged me many fees due to their mistakes. - RadiFi staff is hostile - RadiFi management is hostile - RadiFi made no effort to fix the mistakes - RadiFi has a history of mismanagement on the BBB - RadiFi can steal your money and ruin your credit. - RadiFi has not fixed the issues I have had with them

I had one of the most rewarding banking experiences today thanks to Senior Relationship Banker…read moreAlbert Ventura at Truist Bank on Blanding Boulevard in Orange Park. What sets Albert apart is his remarkable patience and genuine concern for his customers. I arrived with my 4- and 6-year-old grandchildren in tow, and as anyone who has spent time with young children knows, they can sometimes make it challenging to focus on important conversations. Throughout our meeting, Albert remained attentive, patient, and completely engaged, never once making me feel rushed or distracted. Not only did I accomplish everything I came in to do, but Albert also took the time to review my current banking setup and thoughtfully explain several options that could better serve my financial goals. There was absolutely no sales pressure--just honest guidance, professional expertise, and a sincere desire to help me make informed decisions. I left feeling more confident about my financial future and better positioned to meet my banking needs than I was before I walked through the door. Had Albert not taken the time to educate me on the options available through Truist, I likely would have missed opportunities that could truly benefit me. I would also like to recognize the entire staff at this branch. They are consistently warm, welcoming, kid-friendly, and always greet us with genuine smiles. Their kindness makes every visit a pleasant experience. If you're looking for a banker who truly has your best interests at heart, I highly recommend meeting with Albert Ventura at Truist Bank in Orange Park. His professionalism, patience, and commitment to customer service are exceptional. Thank you, Albert, for turning what could have been an ordinary banking visit into such a positive and valuable experience!

I came in panicked and in a rush. Nikki and the other staff were so patient with me. They were sure…read moreto address my needs and showed great understanding for my situation. I will be coming back to this branch in the future!

I really enjoy Radfi CU every one is very professional and friendly Qudos to Artie as the managerread more

Super clean, and friendly environment. Artie , Nesha, and…read moremegan are exceptional individuals. Always on the ball and ALWAYS in a positive attitude. Truly a good sense of community, and belonging.