Went thru drive thru for the atm. Staff was friendly and quick and even the phone service when I…read morecalled earlier at this branch, they were quick to answer my call.

Absolutely the worst financial institution I e ever in my 68 years have dealt with. Sad, on my…read moreLOCKED card I get riddled with scammers stealing my money and I can't stop them. I went to a locations and ask them why and how I dispute them " you have to wait until the process is cleared????????! I mean how silly is that???? They have my money tied up for weeks, while I wait how cool is that???????? Crazy bank I have already made a transaction moving funds out of this substandard predatory bank they will side with your debtor/scammers 99.999990% of the time. Now just how cool is that?????????? Anyways I'm out gone never to return. Big smile, big big big smile

I have to admit I rarely go to the actual bank anymore. I went to the ATM to draw cash for an…read moreupcoming trip and realized I was going out of the country and hadn't notified the bank. Now- it used to be, you had to go in and a teller could note your account. Well after waiting 10 minutes for a teller- she told me I "could" do it on the app. Sigh. I was there, I waited... unless they are no longer allowed to note an account (which they "could" have said that)- I don't understand why they couldn't help me. So, my impromptu trip inside a bank- which seems to happen now about once a year, was pointless. But the atm worked- so there's your 3 stars.

Definitely appreciate seeing a Wells Fargo on our way back from the beach. Easy drive up to get…read moresome cash from their convenient ATM. We were in and out in a few minutes with no hassle to get some fast food to take back to the home. No problem.

While traveling for work, I wanted to withdraw some cash to tip with while I used my company card…read moreto pay. Most servers prefer cash, and figured it's always nice to have on hand as well. This Wells Fargo was very easy to drive thru, and I'll keep in mind if I ever travel back to that Jacksonville office.

I've been here for simple teller interactions and more complicated personal banker maneuvers. Every…read moretime it's been a pleasant experience in a comfortable environment. I don't understand the hate this location has received in some of the reviews. It's a bank. Sometimes things go smoothly and other times there are hiccups, but they're doing their best.

This place is a joke... Do yourself a favor and go to another branch or bank for service. Since…read moreCaroline and Diane have retired and the longtime branch manager left, there is absolutely no one that knows anything about the banking business. I've been asked to call back, come back... The tellers and customer service people are not trained to know anything except run a deposit. It's very disappointing. This used to be the best bank in Jacksonville!

We've had excellent experiences with the Bank of the Ozarks. They are in a new location in…read moreMandarin. The staff here is always extremely friendly and helpful. We like this Bank and recommended to others. We wish they would open a Downtown Branch. Period.

The staff and manager were all wonderful in helping me resolve my hacking incident. Friendly,…read moreknowledgable and understanding.

Beware. This bank has major internal issues…read more - RadiFi has used the wrong #ss number on my file - RadiFi mismanagement has caused me to receive many fraud alerts. - RadiFi mistakenly put over $180k in my savings account then instantaneously wiped all my accounts. - RadiFi charged me many fees due to their mistakes. - RadiFi staff is hostile - RadiFi management is hostile - RadiFi made no effort to fix the mistakes - RadiFi has a history of mismanagement on the BBB - RadiFi can steal your money and ruin your credit. - RadiFi has not fixed the issues I have had with them

This location at Atlantic Beach is one of NFCU's original off base branches in JAX - convenient…read moremember facility and love the 24/7 access to the ATM machine. It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.

This is a perfect branch location tucked away near Publix between Rogero and Townsend off Merrill…read more Excellent service personnel and branch manager(s). Convenient and great products such as CDs, bonds, money market accounts and other investment vehicles. ATM on site

This location on Blanding Blvd, Orange Park is one of NFCU's original branches in JAX - convenient…read moremember facility and love the 24/7 access to the ATM machine. It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.