Poor customer service. Do not stand behind their repairs. Receptionist not able to answer basic…read morequestions. Do not follow directions of the customer regarding fills.

My 94 yo mother ordered a routine Como grade 2 fuel oil fill up. She has been a customer of Como…read moreOil for decades in Hibbing, Minnesota. On June 27, 2023 Como came out and overfilled the tank. Grade 2 Furl oil spill on the exterior of her home, the foundation and the ground, and also it flooded her basement with fuel oil. on June 28th the manager of the Hibbing MN Como Oil office said it wasn't his problem, because the spill only happened inside the house. That was a bold face lie. I requested that he send out a cleaning crew to clean up this toxic mess, that made us very sick. The entire two-story home was full of fumes . The manager said they are not a cleaning company. The spilled fuel was only 3 feet away from the pilot light of the gas hot water tank. Como put us in a very precarious position, and they truly could have cared less. They were negligent. Do not do business with this company. Please go elsewhere.

A unique sight to see! I am a fan of Frank Lloyd and this building has his name all over it!…read more(Literally, there are plaques and signs) The cantilevered copper canopy with the observation deck, stepped cement blocks, and use of iconic Cherokee red flooring are absolutely beautiful! I highly recommend the drive just to check out this historical gem!

My father and grandfather owned and operated an Apco gas station in Estherville Iowa for many…read moreyears. Gayle will tell you that when we travel, I'm prone to point out a property and state that it used to be a gas station, or look at a building and guess which brand designed it. As an example, some old Shell stations are easy to spot. So when my Brother suggested with stop at the gas station that was designed by Frank Lloyd Wright, I was all ears. Plus, we really did need to fill up the car (on the way to Ely MN) and take a comfort break. The Best Service Station itself was very non assuming, and it appeared to have an active car service bays. Bathrooms were upstairs behind some sort of cool "lounge" area, and the nice attendant was more than happy to fill our tank. And for a modest price, I purchased a nice branded coffee cup to remind of this cool little bit of architecture hidden within this small Midwest town.

Way to treat your loyal customers. You just lost our business for good. Horribly rude on the phone…read moreand completely unreasonable. If you want to deal with a company that doesn't give a damn about their customers than go with Caywood. If you would like to be treated with respect then I highly suggest you seek services elsewhere.

The vehicle we rented was trashed inside and out. Took 30…read moreminutes o into our checkout time trying to upload photos of the vehicl's condition and then it was taken out of our rental. folks were super unhelpful

Although I made a reservation a month ahead, and received 2 confirmations, they called less than a…read moreweek before the move and said they wouldn't have the vehicle available. The offered a larger vehicle but not for the same date and time. The extent of the help they provided was to give me the number of their regional office so I could call and try and find another option. No luck due to end of month moving activity. The lesson is don't count on them because "confirmed" doesn't mean confirmed, and they aren't going to lift a finger to help when you get bumped due to over booking or bad planning. And surprise, here's the message I got when I tried to leave feedback on their site: "There was an error processing your request" "Something went wrong on our end. We've made a log of what happened, and will fix the issue as soon as possible. Please try again in a few minutes." Good luck if you go ahead and rent from this place, you will need it!!