First off, let me begin by saying if your a "Type A, OCD, self proclaimed clean freak, who needs a room with a view, or strictly citified, and brand names like Evian or Voss are part of your vocabulary" kind of traveler, then PLEASE don't try and save money and then proceed to complain about a little dust on the TV's plug in or a tiny paint or worn bathroom fixtures, and PLEASE go someplace else! (And kindly ignore the longest run-on sentence I've ever written in my life!)
This is a nice looking, clean hotel owned and managed by people who are doing, from what I experienced, a great job. We were greeted immediately by the nicest lady who told me her credit card machine was down and did we have cash. When I answered "No, we didn't and we would have to go find an ATM machine." She quickly replied "Just take the key to your room and you can pay me when you can, there's no need to go right now. You can pay in the morning." She also gave us a room with 2 beds for the price of a one bed room, and also took off the 15% as we have a Value Club Card, without any questions!
Before we opened the door to our room, we notice a hibachi that you can check out for personal use (mini BBQ). It sits outside, clean and ready to go. I can promise you won't see that amenity down in the valley! Or if ever! If we weren't so tired, it would've been perfect for our rainbow trout we caught this afternoon!
Once we opened our room first thing I noticed was the clerk gave us a bigger room for price of the smallest, it was very clean (only dust I saw was on the actual electric plug in of the big flat screen TV, and just a dusting at that, and as I bent down to get my sock I could see dust along the crevice where the carpet meets the base of the beds and nightstand where it touches the carpet. I could not smell dust, however I could smell the clean sheets/linen or maybe carpet deodorizer, or that room had just had all surfaces cleaned. It wasn't overpowering, and by the time we finished unloading, it had faded. My husband has bad allergies and he says he didn't smell anything different from our last hotel (another ANVI in another town).
Microwave looks new, coffee pot w/ packs of coffee and condiments for it, fridge, TV, all are clean and in working order. Styrofoam cups for coffee present, as well as individually wrapped plastic drinking cups. I also like the fact they try to cut down on plastics in our landfills by using one big dispenser for soap, shampoo & conditioner and not all those mini bottles! Plus for girls like me, those little bottles never have enough conditioner! Lol.
Free breakfast in the am, they say it's "continental" which usually means just Coffee, juice and an assortment of breakfast pastries or bagel type offerings. But they have a "make your own waffles" station, warm syrup, several kinds of cold cereal and a better assortment than I'd have if I were at home!
The little store in the parking lot next to our motel has closed up, so stop and get what you might need before you check in. Then if you're not rushing out the door before sunrise to fill a tag, you could possibly enjoy your own bkfst in bed or at the cute dining table for two in a room like ours.
I gave this place 4 stars for customer service (she alone deserves 5 stars!) which can cover a multitude of sins (in my book of reviews at least). Also, newer appliances, clean linens, towels, comfy pillows, quiet night's sleep, low price, convenience and ease of use of their club card @ the check in process (see, again there's that customer service!). But sadly, I did have to subtract one star for some missing caulking around tub/shower/sink (easy fix), the need to use a crevice tool when cleaning rooms (easy fix & training), and the picture above my head had cracked glass. Mind you, I didn't feel unsafe, and crack was taped with clear packing tape, and I'm sure this too can be an easy fix. All these things are just cosmetics, but once completed, this will be a 5 star place again soon. Regardless, I would stay here, in this same room, as is, again and again. All because of their customer service!
Happy traveling! read more