I have had several homes in my lifetime, but my most recent home purchase came with septic system,…read morewhich I have never had before. After purchase I found the system was bad and needed to be replaced. Long story short, I had the septic system replaced (by another company). The installing company recommended Northern Illinois Septic for maintenance. I feel I really got lucky. Rob is very knowledgeable and has been very receptive to answering general septic questions that I have. Anytime, I have asked him to do anything (I had him replace the motor for a quieter one, install decorative rock, etc), it's simply a phone call, and the next thing I know it's done. I am very impressed with the speed in which he fulfills requests. I recommend Northern Illinois Septic to take care of your septic system.

We have completed our second annual maintenance contract with Rob and Northern Illinois Septic…read moreService. We will renew gladly and highly recommend them. Rob is excellent at communicating when he will perform the inspections, and he follows up afterwards with an email and a copy of his report in case the one he leaves behind is lost. We found Rob after we had a blower go out just after an inspection by another company. Rob came and replaced the blower at a fair price and we decided to go with him for annual maintenance. We cancelled the maintenance contract (just renewed) with the old company. We now get maintenance, not just a look and a report. Rob checks more than two previous companies, which include the original designer/system provider Syber-Aer. Rob has made suggestions and changes to our system that have improved performance. He has taken the time to explain his improvements as well. Most of them have been minor - not expensive or time consuming, and he has included them at no charge. So even if he is a little more expensive on his contract cost, he does provide a better value overall. I heartily recommend the service provided by Rob and Northern Illinois Septic.

Thoughtful, prompt, kind, affordable, knowledgeable, efficient...Fox Valley Sewer has consistently…read morebeen a wonderful company to work with over the last 25 years. Holly answered my late-afternoon call on the second ring and right away scheduled service for the next morning after assessing I didn't require emergency services. Tim and Randy arrived exactly when promised. They were quick to assess how to fix two clogged sinks and my main sewer line. They had the right tools and skills needed to quickly clear the problematic pipes. They left me with advice to extend the life of my plumbing and a surprisingly affordable bill. Their service is worth way more than they charge!

Thank God for Fox Valley Sewer Services! They are on time, efficient, reliable, super-helpful, and…read morereasonably priced. Most important to me is that they treated me with kindness as I am learning about home maintenance issues that are new (and stressful) to me. Tim and his helper did their very best help me today and I'm truly grateful. If you need septic or sewer service, please give them your business. They are great.

Our main line , which was old , iron cast pipe since 1961 when the house was build was giving us…read morea tons of issues on the last 2 months ( a lot of backup or slow drainage ) They are very competitive with their prices , professional and fast . The team works fast. , the only small issue, which is not a big deal now , ( because everything works like it's supposed to work ) , is that , they had trouble locating the main pipe , so they had to dig / rip an extra hole in my front yard .

This company is the most unethical and the worst customer service when they fail to meet their…read morepromise and service This company will rip off their customer after they commit to a price Save yourself aggravation cause there are better companies out there. That care about their customer.

Amazing service. Highly recommend! Chad the owner is very knowledgeable and helpful. Thank you!read more

Like others, I've been using G&L for many years. They're efficient and thorough, provide me good…read moreinformation on the septic tank condition and a good interval for periodic clean-outs. A fair price and great service.

Huge shout out to Jeff of Reliable Sewer Drain and Kyle of Watson Septic for taking care of us fast…read moreand efficiently over the Holiday weekend during an emergency situation. Not only did Jeff come out within hours of my call and recommend a nearby Septic company he went above and beyond to even communicate with regarding his findings, they educated us and followed up after to ensure everything was in tip top order. Jeff thank you for everything, including your honesty and affordability. You will totally be our go top plumber, etc in the future.

If there was more stars they would be lit up too. Jeff and his partner looked and knew Instantly…read morewhat was wrong. Very polite, respectable and did the job and was done. Reliable is the right word they chose for their company. Since they got five stars they can have five plungers. Awesome job

I regret not listening to all of their horrible reviews, and I promise you will too if you hire…read morethem. I scheduled an appointment for 8am on Monday, by 10am I was panicking because we had a main line sewer clog and had not received any communication. I texted, I called (never went to voicemail except one time days later, every other time it appears someone answered the phone while on mute so I'd just hang up). It wasn't until my husband started calling that he finally got an answer and was told they'd be here at noon. That time again came and went, but they did finally show up at 1pm. The two guys that came out resolved the issue, but said their "card reader was down and could only accept cash". Since this repair is going through my home warranty, I need the invoice for reimbursement and have been told since Monday that Bob (the owner) would send it. Monday night he said, nothing. Tuesday night he said, nothing. Wednesday morning he said he was working on it "right now", nothing. Wednesday evening he said he was working on it "right now", you guessed it - nothing. At this point I don't think it's ever going to happen, likely because this isn't a real company. They're not BBB accredited, cannot communicate over several days, and overall has been a nightmare to work with. I'm kicking myself for cancelling with another plumber that quoted me the same price, so don't be like me - call this guy instead (2247046220) Drainmaster Sewer & Plumbing LLC! Same price, way more professional, and has the reviews to back it up. Additionally, it really rubbed me the wrong way that he would not answer me but would respond when my husband contacted him (on several occasions). Despite me being the one to schedule and pay, it seems Bob does not want to work with women. Run, don't walk, away from this poor excuse of a "business". Bob has no idea how to run a reputable company.

i came home to two leaking faucets (which i had admittedly been ignoring) and decided this was…read morebeyond my scope. i sent a message and Robert immediately called back and asked me to send a video and diagnosed the issue. He was doing a job pretty far away when I called, and still promised to come out as soon as he was done. He communicated well about his arrival time and was genuinely friendly and efficient in his work. (Also shout out to his partner Chris who was equally friendly and efficient!) They had some install issues with the second faucet and stayed until it was completely done and functioning well, past 8pm on a Friday. The price was a touch higher than what I expected BUT I did not ask for an estimate and they did have to do some extra work they didn't anticipate, so I was happy to pay. I'm actually fairly certain they fixed my running toilet and I didn't even ask them to do that. I highly recommend this service.

So happy with my experience! I had a backed up tub drain, Jorge came out, assessed the issue and…read morefixed it within 15 minutes. He cleaned up around my tub as well, which was very appreciated! Will definitely recommend this company to others.

Tony's Drain and Sewer Tried to Drain Our Wallet Instead…read more.. My husband and I called Tony's Drain and Sewer because a contractor recommended them, and we had a stubborn main line blockage. They sent over a technician who attempted to rod the line but couldn't get the equipment in. He gave up and stuck a camera in there. My uncle is a general contractor/handyman with over 30 years of experience, and he's run into this exact issue before with our plumbing. Last time we had this issue, he told us it was likely root intrusion, and that it just needs yearly maintenance. Unfortunately, we didn't keep up with the maintenance, and he lives across the country, so we couldn't exactly fly him in for an emergency toilet rescue. Tony's charged us for a camera inspection and promised to send a quote. The next day? Boom! "$7,500 minimum"... And that didn't even include landscaping repairs. For that kind of money, I was expecting front row VIP tickets to see Dave Chapelle, since clearly, Tony's team thinks they're in the comedy business. Thankfully, we got a second opinion. Another plumbing company with over 20 years of experience came out, scoped it out, and spent about 3 hours clearing the line and doing a full inspection afterward. It was a root blockage and some baby wipes. They got to the root of the problem (yes, pun intended) for just $300. Moral of the story: Don't flush wipes. Also, don't flush your money down the drain with Tony's. Always get a second opinion. 0/10, would not recommend!

I appreciate their honesty…read more We had two other companies evaluate our air conditioner. There were three possible issues: a bad capacitor, a bad motor, or the need for a completely new unit. We suspected it might be the capacitor, but the first technician pushed for a new motor. The second technician didn't mention the capacitor or the motor and instead recommended replacing the entire unit for $9,000. Aquaduct diagnosed the problem as a faulty capacitor and replaced it. If we truly needed a new air conditioner, that would have been fine. Our current unit is 15 years old, and we understand that it might have been time. But what we wanted was an honest assessment, and that's exactly what Aquaduct provided. I highly recommend Aquaduct!

We had an extremely poor experience with Aquaduct Plumbing after they installed our water heater…read more The installation was not done correctly (dielectric union, flue and drain pan) and corrosion developed at the dielectric union within a few years. This issue was pointed out to their technician during a service visit, & we followed up by email with photos clearly showing the corrosion. They claimed it was not their fault and since it is outside the labor warranty they wouldn't take care of it. When the issue recently worsened and we asked them to stand behind their installation, they pointed to an expired labor warranty and then stopped responding to our emails entirely. A water heater installation should last far longer than this without corrosion at the fittings, and a reputable plumbing company should take responsibility when a clear installation issue is identified, regardless of elapsed time. Unfortunately that was not our experience with Aquaduct Plumbing. Now I have a 4 year old water heater that will likely need fully replaced because of this piece that is almost fully corroded. DO NOT RECOMMEND!