The customer service provided by the owner of this establishment was appauling. While he did complete the basic alterations to my suit that I prepaid him to complete, he took over a month to complete it the job. Mind you the tailor new this was for a wedding amd new the urgency of the job. Originally I asked for a deadline of October 14th to have it completed thinking that since I was bringing it in on Septmber 5th this would be done within a couple weeks. As of October 6th it still was not done and could not give me a date when it would be done stating, "It will be done by the 14th" when I pressed more for a specific date he still could not provide me with one and became rude, belligerent, and unprofessional on the phone and said I would have it by October 12th ( after I pushed for a specific date) and then hung up on me.
If your job is time sensitive I would never recommend this tailor to anyone. This tailor was rude and unprofessional and it was the worst customer service I have ever received. read more