I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

Easy to book! I had to change time for pickup and airport location. They were very accommodating…read more Driver was on time and excellent!

I can't say enough about Tammy. She is just so friendly and accomodating. I started off having her…read moredrive me back and forth to Oakland from Discovery Bay. Her prices are really reasonable compared to a limo or town car. Now I have her picking up my relatives at the airport for the holiday's. It will save me so much time and stress. My relatives all love the idea of being spoiled with a "driver" as well. It makes them feel important. The last time Tammy drove me I had her take me to my Laser Eye Surgery in San Jose. It was a hard procedure for me and I really had a hard time. Tammy was so great. She helped me every step of the way and even offered to go into the surgery with me to hold my hand. She made sure I made it all the way to my hotel room and even offered to stay with me because I was having such a hard time. In retrospect I should have had her stay because it was a hard night! The next morning, after my follow up eye appointment, she promptly picked me up and took me home. Tammy really made a hard time much easier for me. Thanks so much! She is my driver from now on for sure!!! A+++++++

Tammy is the best. She is professional, punctual and very friendly. She is now our go to airport…read moreshuttle driver. I highly recommend using her shuttle service for your Bay Area airport shuttle needs.

Lucky was an outstanding driver! Very friendly, punctual and easy to talk to. It made the drive…read moreto Sac Airport from Tracy feel quick. With a family of 6 heading to the airport it can be quite cumbersome but Tracy Airport Shuttle was one less thing we had to worry about for our trip! Thanks again, will use and recommend again!

Beyond Expectations: Seamless Service and Unbeatable Flexibility!…read more From the moment we decided to book, the experience was absolutely five-star. The process was incredibly easy and intuitive, eliminating any stress and setting a positive tone for our entire trip. But what truly elevated this service from great to genuinely exceptional was their unparalleled customer support and flexibility. Mid-trip, we found ourselves needing to accommodate extra luggage that we purchased--a situation that usually spells out complication and hidden fees. We reached out just a few days before our scheduled airport pick-up, and their response was immediate and reassuring: "It was no problem." This level of effortless accommodation is rare and deeply appreciated. They went above and beyond to ensure our journey home was as smooth as the booking itself. We are not just satisfied; we are completely enthusiastic! This is definitely our new go-to service, and we wholeheartedly recommend them to anyone looking for a reliable, flexible, and truly customer-focused solution. We will absolutely be using them again!

Tine was absolutely brilliant with her service, punctually and great driving. So grateful and would…read moreuse her service again!!

I've used Veterans Airporter several times to get to and from both Sac and SF Int'l Airports and…read morehave always had excellent service. This time was no different, but I had a new driver, Tine (Tina?). She turned out to be great! She met me at my front door right on time and helped me with my luggage. It was a dark and rainy morning, but she drove safely and got me to the airport on time. Highly recommend Veterans Airporter if you want stress free transportation to your airport.

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

This organization is the most disgustingly run organization. I would recommend renting a pedal bike…read morebefore I would consider even funding this business. I don't think a singular person here is qualified to conduct any sort of business transaction. Save your money, if you're looking for luxury this is the last place you will find it. This business has no regard for their employees, customers, and have no intention of providing safe transportation. This business should be shut down. The limo broke down, thankfully while we were parked and no one was injured. No human decency and not one ounce of remorse. Extremely disappointed.

I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

Very neat and clean car. Very professional. Timely pickup. Full clarity. The host was very kind and…read morehelpful. Would recommend 100%. We had 3 kids and it was a super comfortable ride. Great value of money.

Excellent service. Clean and spacious van and very courteous driver. Took care of all our luggage…read moreand ride was impeccable. Thank you

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

Great experiences with Bay Area Airport Shuttle. They have been extremely patient and accommodating…read morewith our family of 10. We always feel very well taken care of by this team!

Excellent customer service !!!…read more We had an early flight to catch from San Jose so we were looking around for pickup really early from Brentwood didn't wanted to get caught up in traffic since it was a week day after checking several businesses we finalized on A & V for pickup & drop off & the price was reasonable ( which was economical for Brentwood ) so glad we took the right decision our entire trip was a great experience. Prior to our finalized day for the pickup we messaged Sony Bahal to come little early which he graciously agreed. Car was very well maintained nice & clean which we prefer always (no odors of any sort). Had water bottles which Sony offered us both the times. Our entire journey was very relaxed no sudden brakes , no speeding very seasoned driving choose our route very smartly so we reached the airport before time. Coming back from our trip when we landed San Jose airport my husband was in constant contact with Sony so we didn't had to wait more than 5 mins which is very reasonable. Again very relaxed driving throughout the journey. It was so nice of Sony to pickup our luggage with extra care (both the times) we had a wonderful experience we will definitely use A&V for our future travel needs. Our entire journey to & fro the airport Sony was very polite & kept us engaged in conversation ( giving our personal space too) we didn't realize when we reached airport & back home. Overall we are very happy we tried A & V Transportation Service hope you get a chance to try them & have a wonderful experience as we had.

We needed a ride to SJC Airport from my residence at a real ungodly hour of the night!…read more We reached out to Sony Bahal who without hesitation agreed to pick me up at the required time for a decent affordable rate. On the actual day, he reached before time and then waited patiently until we were ready to ride. On the way , my wife noted that he was driving very safely and never speeding. A great conversationalist , he kept us engaged till we reached safely and well in time. We were so impressed that we decided him to engage his services for our return a few days later! We highly recommend Sony Bahal for any rides to and from any airports to your place or for any of your limousine needs.