I needed to renew my CPR certification and this was a wonderful find! The facility offers many…read morevarieties of courses and is easily located near Kye's in Clarksville. I had an online portion of the class and then a skills check in person. Tony, my instructor, is a phenomenal teacher and really made things make sense! I'm an educator and not in the health field industry but I now feel confident in basic CPR/AED/Heimlich.

TL/DR: Great instructors; most have worked as firefighters or other first responders. They also…read moretext you when your current certification is about to expire. Really high quality course, transparent pricing and easy to schedule. You don't want to waste your time with other places offering classes for cheaper in Louisville. Trust me. I used to be an American Heart Association, BLS (Basic Life Support) & HeartSaver Instructor. I taught the course regularly to new employees and folks needing recertification. Then, I transitioned into a marketing role, stopped training so regularly and (stupidly) allowed my certification to lapse. Flash forward to early 2021. The pandemic reminded me that I loved being in the trenches and missed direct care with patients. I decided to go back to school for nursing and applied to work at a hospital as a patient care assistant. Every Healthcare system I can think of pays you to keep your BLS or ACLS updated once you're an established employee ... but (probably due to the high cost of training, and high turnover in healthcare), many require you to have your own certification prior to employment. That was the case with me. I got offered the job, and I needed to find a class, quickly. If you know me, well, you know I'm frugal. I love a good deal. I was annoyed that I could've paid the five dollars to keep my certification, but now was staring down around $90 out of pocket, and for something I used to teach. (palm to face emoji). I called just about every place the internet and Yelp said taught CPR in Louisville, to price compare. Many people suggest the fire department, but give them a try, and you'll see that they are so busy training their own recruits, they rarely have time for community classes. I found some place that claimed to be over in jeffersonville, but I couldn't find the storefront, and they stopped returning my phone calls. Very shady. Another place on Bardstown Rd gave me hope. They had me do the online certification, then schedule the skill out with them. Joke was on me. My Scout got canceled due to Covid, and they refused to give me a refund when they offered a new date, two weeks past my hospital start date. So, I circled back to this other company, CPR Louisville. To be 100% honest, I wish I had just gone with them from jump. Yes, the price of the class was a tad higher than their competitors advertised, but as you just read you get what you pay for. The CPR Louisville's website is extremely transparent and easy to navigate. They tell you exactly what class is offered when, and don't make you call or guess what the cost is. I needed a class ASAP, so I scheduled for an in person Saturday morning and left the same day with my certification card. The location was easy to find. Parking was free and safe. Class started on time. All materials were provided. Each participant had their own mannequin and equipment to practice with. They go in depth, and have a deeper sense of critical thinking and real life application then your every day instructor, because most of them either work currently, or have experience as firefighters, EMS, or other first responders. They guarantee that you will pass the class. If you're struggling, they will work with you until you get it. You'll leave the same day with the code to claim your card via the American Heart Association website. Lastly, they offered two extra things that I think set them apart. 1) go to the website and you'll notice they sometimes offer enrollment specials/discounts. 2) they track your certification and text you when your certification is nearing expiration. Now that I'm back working bedside, my hospital provides my biannual recertification, so I don't need their services anymore. But, I recommend them to friends and nursing students so often that I decided it was probably time to write a review. Five stars, for sure.

Instructors cancelled ACLS renewal class one week before with no alternatives for the same day and…read moreno offer for refund. This particular day and class was booked several months in advance and was supposed to be used as a paid educational time off for work. With such short notice, it made it very difficult to justify the day off for work and the time window was too narrow to use PTO. This is very inconvenient and unprofessional, as well as disrespectful to the client's time. I hope CPR Louisville can hire additional staff to sub for emergencies. Thanks.

I would have rated this as five stars except for the non-existent online presence for basic…read moreinformation. I gave blood yesterday and the staff was knowledgeable, professional, efficient, and personable. It was a thoroughly good experience. That said, it is only by chance that I donated yesterday. Everything online, except for an old newspaper article, said it was located somewhere else, and all references say that it is closed on Fridays. Some friends of mine also told me it was closed on Fridays, including one friend who donates every time he can. He travels more than an hour to do so because "the Elizabethtown, KY center is closed on the day (Friday) that he can do it". If I hadn't gone to the mall for something else (it's been over a year since I last went to the, mall) I wouldn't have known it was open. With the Red Cross makes a big deal about there being a critical blood shortage, their management should make sure that their contact information and operating hours are up to date... or fire the person responsible for doing it and hire someone who can.

I attempted to donate blood and money yesterday afternoon for the tornado relief drive. I was asked…read moreif I had an appointment. Reply, no, I didn't know I needed one. Was told yes you do and our next opening is next Friday. I thought there was a dire need for blood and money donations after the tornadoes destroyed parts of Kentucky. I guess the Red Cross of Elizabethtown has more than they need.

Today I was part of a three person CPR AED / First-aid training for about 6 hours and like other…read morework related training during covid I was expected a long boring time. This training was awesome the instructor was professional, knowledgeable and engaging throughout the training. The content was up to date and informative. Last thing I loved the demonstration tools especial little Chris/scott lol. Will recommend future services for families and friends. A++++++

I received responsive, compassionate care from DeShayna Davis, nurse practitioner. Telehealth…read moreservices are prompt, professional, and very affordable, plus serve a very real need in this time of COVID-19 and wanting to limit oneself to potential exposure. I would use Heart Rescue again and again! Thank you

Debbie is very thorough. Maintained a professional attitude and was excellent at providing verbal…read moredirection! if I could give her more stars I would. She made sure that I was ready to save a life before she ever let me leave! A big thank you to her for this class!

I am a personal trainer and everything was good. Loved the small class size and personal attention…read more Also, I was glad I was in a safe place. I grew up in Richmond, some others addresses listed I would never park my car there.

I'm sure there's a lot going on inside this building besides blood donations, but the public-facing…read moreside of it is the central wing of Louisville's primary source for blood and plasma. If you see a bloodmobile in your area, by all means, take advantage of the mobile drives. But don't discount the idea of making your own trek to the home base. You won't quite feel like you're in the lobby of the 21c, but they get the job done, and I think donating at the main branch is usually easier and faster than at one of the mobile units. The office could use a serious facelift but I'm gonna hope they are choosing to better compensate their staff in lieu of making the place more handsome. One thing is certain -- the staff here are pros and they work hard. They are on their feet all day. They can't afford to skip steps or mess something up. They have to rub elbows with strangers the whole time. This is a tough job. And I've always been treated well. Parking is free. So are the snacks. Tip your tech with kindness.

I visit the American Red Cross every 56 days. My experience donating blood has never been anything…read morebut stellar. The people that work here are professional, friendly, and terrific at their job. If you are at all skittish about giving blood, then come down to the main building on Chestnut Street. These folks will take care of you. Also - they have hot, fresh popcorn! After you give blood, you go to the little cafeteria area, grab a water or a juice...they have cookies and crackers and such...but they also have popcorn! They have one of those little movie theatre popcorn maker thingys. And it is always hot and fresh and buttery and salty. Yummo! Pro tip - download the Red Cross blood donor app. Make an appointment via said app. Also complete the Rapid Pass via said app, before showing up to your appointment. The checking in process will go a lot quicker.