This was my first time donating blood at a non-pop-up location. The building was clean and the nurses were very helpful. They kept checking in on me, got me more snacks during my donation, helped pass the time with nice little chit-chat, and genuinely thanked me for taking the time to save lives. In the future, I will be looking to donate at this location as opposed to a pop-up site. *and A+ for the large snack selection read more

I hate giving blood, everything about it.. BUT I believe it is a good thing to do and my civic duty. So I do it and suffer through all the things I don't like. When the staff is friendly and willing to answer my various oddball questions.. so much the better read more

Short staffed but very courteous. It helps to have their local phone numbers in your contacts if you have a Robo call stopper app, otherwise when they cancel an appointment you won't hear your phone ring. read more

I went to give blood yesterday and they they told me there were short staff that I couldn't give today and they are saying they have shortish of blood. I could see the 4 person walking around in the background and I also ask if I could get a new donor card because I lost my card. The lady at desk told me to call 1 800 red blood. She didn't have decency to help me out. read more

I am a long-time regular donor, (working on my third gallon). I donate in the Haverhill area every 8 weeks. On Friday 2.11.22 I had an appointment to donate at 1:00 pm at 2975 Dartmouth College Hwy. As usual I arrived a few minutes before my appointment and was told they were running late (as usual). I waited 1.5 hours past my appointment time. If this were the first time this happened I would have treated it as "one off". However, this is very common and discovered part of the delay was due to 2 team members got lost. If they followed the directions on your site I am not surprised as they were totally wrong. Last donation the whole team got lost due to the same reason! This common occurrence shows a HUGE lack of respect for donors! I am retired so I waited. However, what about working folks who take time off work and cannot afford an extra 1.5 hours. We all have schedules and our time should be respected. My recommendations are to provide adequate time for the team to arrive early enough to set up so they are ready to accept donations on time. Also, you need to provide accurate directions to the team as this may be their first visit. These delays occur regularly at most of the donation locations I have been at. The team was as efficient, friendly and professional as possible under the circumstances. I strongly recommend you adopt my suggestions as it is, no doubt, costing valuable donations. Also, does anyone keep track of those folks who showed up but did not bother to sign in as they realized the wait?. Thank you for listening. read more

Friendly staff... Just wished they had more to speed up the draw process! You can call ahead to make an appointment or just walk in. They also offer donor incentives from time to time. read more