* Don't miss the excerpt below from a Burlington Free Press article about why doctors don't want their patients going here.*
I was lied to by the scheduling staff about an MRI order being sent to them from my doctor's office. They swore that they hadn't received it, so several days went by before they finally were forced to admit they had it.
Since orders are faxed to them they should have the date and time on the transmission page, as well as the time that the referring doctor sent it on the order. When the admin person claimed she didn't know when they received it, I asked to speak to the office manager. She had the supposed 'owner' of the business - which is privately run - call me. He refused to listen to what I was trying to tell him. He lied and said that they tried to call me but got static and no voicemail, which was not possible. There was nothing on my call log and my phone was working properly on the day they claimed they called. They most likely dialed the wrong area code and gave up after one try - even though by then they knew that I was waiting on it.
When I attempted to explain these things to the owner, Todd Kummer, he told me to 'find another place' just to be an Ahole. He went on to say he was going to call my doctors office to tell them they won't be seeing me, in an attempt to besmirch my reputation. I plan on making some calls myself. A jerk like this and his nasty staff shouldn't be getting business from a legitimate health care facility. I'm happy to go out of my way not to support it as well. If you're looking for efficiency in scheduling and being treated with respect, skip this place and stick with the UVM hospital. You'll get an appointment sooner and the results much quicker.
Aside from their nastiness there's another important reason not to go there - From a Burlington Free Press article quoting Kummer: March 13, 2017
"Dr. Kristen Destigter, interim chairwoman of radiology at UVM Medical Center, described a significant difference between the hospital's MRI images and those produced by Vermont Open MRI.
Destigter said the magnets used in UVM Medical Center's scanners are up to five times more powerful than the magnets used in Vermont Open MRI's scanner.
"A larger field strength magnet may perceive subtle differences in tissues that may allow you to determine if it's cancer or not," Destigter said.
Kummer says he regularly gets calls from patients whose UVM Medical Center doctors don't refer them to Vermont Open MRI. He said he also gets cancellations from patients who have appointments, but whose doctors don't want them to get their scans from Vermont Open MRI."
It goes on, but too much to include in this post. read more
