Doing some fall cleanup around the house and my handyman husband noticed the front porch had…read moreshifted about an inch on one side and brick steps showing large cracks. I had seen some advertisements for Parrot and gave them a call. An estimator came the next day, got a email with recommendations and a bid. The crew arrived a week later and got to work, very impressed, they were efficient and professional. Explained the process all along the way. Porch and stairs have been stabilized, pleased with the work and timely response. Hope to never need them again, would highly recommend them.

From the owner: We are a locally owned business with over 40 years' experience in foundation repair. We are honest,…read morereliable and there is no pressure to sign a contract. Free Estimates. Give us a call. Our motto is "The Right Way is the only way.

If I could assign zero stars, I would…read more We hired AFS to encapsulate our crawlspace because we trusted their expertise and believed their recommendations would protect our home from moisture issues. Before the work began, we were told there was only minor mold present and that remediation wasn't necessary because the encapsulation would take care of it. We relied on that professional guidance when making our decision. After the work was completed, we discovered extensive mold growth beneath our home--so severe that it required more than $7,000 in professional remediation. Beyond the financial hit, this raised serious concerns about our family's health due to prolonged exposure. After I left my initial review, Ray, the general manager, reached out. I hoped this meant AFS was willing to work toward a fair resolution. Instead, he maintained that because they believed nothing was wrong with the installation, the company bore no responsibility for what happened. Although we were invited to share what would make things right, no solution or support was ever offered. What made the situation even more frustrating was that Ray never offered to have anyone inspect the encapsulation or verify the quality of the work. Instead, he questioned the credibility of the independent mold remediation company we hired and repeatedly emphasized that AFS is the "number one encapsulation company in the United States." The conversation felt less about addressing our concerns and more about defending the company's reputation. We asked AFS to help cover the cost of remediation because we had followed their recommendations and were left with a significant and unexpected expense. Even if they disagreed with our request, we expected some effort to investigate the issue or meet us halfway. Instead, they declined entirely and showed no interest in evaluating their own work. Most concerning was the lack of urgency or care regarding the condition of our crawlspace and the potential health risks to our family. We went from being told there was only minor mold to dealing with a widespread problem after their work was completed. Yet there was no effort to understand what changed or whether their installation played a role. That response speaks volumes. A company's true character isn't revealed when everything goes smoothly--it's revealed when problems arise. In our case, AFS showed a clear lack of accountability, empathy, and customer care. If you value integrity and accountability, think carefully before hiring AFS. We trusted them with our home, and when things went wrong, they chose not to stand behind their work or their customers.

The sales representative came out for presentation but once he completed the presentation, he…read moreprovided a quote and it was way too expensive compared to other quotes.

My wife and I recently bought a home that is two levels.  You enter on the first floor and the…read morelower level is partially under ground with walk off porches on both levels.  Because of this design there is a basement/crawl space under the front 1/3 of the home.  The rest of the lower level is finished with two bedrooms and a bonus room.  While viewing the home and during the final inspection the characteristic basement smell hit your nose about half way down the stairs.  The MBR bath and laundry room is also over the crawl space and the cabinets in these areas smelled very musty as well. Because this space is about 1500 sq feet with about a 7" ceiling it is perfect for storage.  The prior residents had installed some type of plastic sheeting on the floors and walls and there was a dehumidifier that needed to be emptied daily.  The space just felt dirty and smelled so I knew that I wouldn't put anything in there the way it was. Prior to even closing on the house I started researching the problem and looking for solutions.  I watched many videos and did quite a bit of reading on the subject before deciding to request an estimate from AFS. I will say that the experience with AFS has so far been top notch from beginning to end.  Within a day I received a phone call and was able to explain a little more what I was looking for.  We agreed on a date for the appraisal.  Prior to the appraisal we received a package in the mail about crawl space science, which also included a letter from the Inspector with his picture. Our Inspector was Devin.  He did a fantastic job explaining the products that were used.  He was very personable and most of all I don't think he tried to oversell us.  I'm by no means an expert but by this time I had spent quite a bit of time in our crawl space observing what was going on down there and on the internet and had a fairly decent idea of what I thought we needed.  Devin did an excellent job of closing the deal and making us feel comfortable that we were making the right decisions.  We ended up going with the Clean Space barrier, the Drainage Matting, Silver Glow insulation for the exterior walls, and the Aprilaire dehumidifier.  Because we just closed money was tight so we went with the 5 year financing which was really easy and we were approved that same evening. Our installation crew was led by Chuck and they were really great.  All three of the guys were very personable and polite and we felt comfortable with them in the house for the day.  The job was originally supposed to take two days but they worked a little late and were able to finish it in one.  I really can't say enough about the demeanor all three of them had, they just seemed like really good guys that were there to work hard and do a good job. Now onto the results.  The installation was done on a Tuesday.  By Wednesday the smell in the stairs was cut in about half and you could already tell the difference when you opened the cabinets that previously smelled musty.  It's now Sunday and I no longer smell anything when going down the stairs and both my wife and I agree that the smell in the cabinets is completely gone.  I have spent some time in the crawl space storing boxes and also just generally seeing how it looks down there.  It's pretty awesome.  I's been chilly and the crawl space has actually been a little more comfortable than the rest of the house.  The appearance is great as well.  The Clean Space really brightens the area up and with the Silver Glow on the walls it just feels clean and makes you want to store stuff in there.  The dehumidifier has kept the RH constant and the small pump is making it so I am no longer emptying anything every day.  We are just very happy with the whole experience.  It feels like this was the final touch to a house that we already loved and makes us feel like we can now actually use all of the spaces in it.

My parents had a representative come out and give them a quote to have their crawl space…read moreencapsulated. Unfortunately, the work was done so poorly that my dad has had to get back under the house himself to retape the seams since they left. They also installed a crawl-space door that was so tight that my parents are having a difficult time getting in and out of it--and they are not large people. The dehumidifier was another issue. It wasn't level, and the pipe was attached incorrectly, causing water to pour out into the crawl space. My dad called the company, but they couldn't come out for several days. In the meantime, his crawl space would have had standing water if he hadn't gotten under there himself, corrected the issues with the dehumidifier, and cleaned up the water. Later on, an inspector came out and realized they hadn't installed the correct vent on the dehumidifier and that it hadn't been wrapped properly. He said he would bring back what was needed to fix it, but he has never returned. And that's not even the end of it. There have been numerous other issues, including them taping over dirty seams, which caused the tape to not adhere properly, along with a whole host of other problems. My dad contracted this company because he genuinely believed he was getting the best of the best. Instead, he feels like he was misled over and over again about the materials that would be used and the process that would be followed. He has been incredibly disappointed. At this point, it feels like they took his money and left him with a crawl-space encapsulation that is far from the professional job he was promised. When you're spending that kind of money on your home, you shouldn't have to crawl underneath it yourself to fix the work you're paying a professional company to do.

Free home inspection performed by certified foundation technician…read more Very timely. Notified me, if he was going to be delayed. Greeted upon arrival. Pleasant personality. Very knowledgeable. Respectful and took extreme care when doing a walk through my home by putting on shoe coverings. Left reading material about the company and services. Left his contact information for a 6 month follow up. Wore visible company uniform and company vehicle providing confirmation and safety. Didn't try to haggle me or push services or product when they weren't needed. I was very pleased with the representative and visit. And it was free, no charge.

Once I booked my appointment, I was impressed with the communication and confirmations I received…read moreahead of time. Then the technician, Kenny, arrived promptly and worked quickly. He took the necessary measurements using state-of-the-art tools and technology. Then he sat down and explained all he had found, diagnosed the situation we were facing, and provided some possible options. Kenny was professional and super helpful. Definitely recommend.

Let me begin by saying, Chris Cooke and his expertise went far and beyond expectations. His…read moreknowledge in structural repair far surpassed any other company representative that came to my home. Other well known company reps acted like car salesmen and almost insisted that I sign a contract on the spot. Chris didnt instist anything at any time during our visit. He sold me without selling me. I will look to Chris and The Crack Guys for all home related issues that they can assist me with and I erg you to do the same.

From the owner: Affordable Foundation and Home Repair is a family-owned-and-operated company. With a combined 20…read moreyears of experience in this industry, we proudly serve Alabama, Tennessee and Eastern Mississippi areas for any of your foundation and home repair needs. Our service area includes Alabama, Tennessee and Eastern Mississippi. We are a fully licensed and insured foundation repair company that homeowners in Alabama, Tennessee and Mississippi can depend on. Whatever the kind of foundation issue that you are facing in your home, we can take care of it. Our company of expert foundation repair contractors is Home Advisor Screened and Approved. You can rest assured knowing that we will fix the problems in your home and keep new ones from occurring.

Prompt to show up to inspect. Great price. They did a fantastic job. I watched my doors line up…read morecorrectly as they raised the floor to level. Nice as could be the owner and his crew. Five stars, shoot 500 stars!

From the owner: Our services include raised and slab foundation repairs, vapor barrier installation, lifting and…read moreleveling of homes if necessary.Call 601-408-2234 for your free foundation repair estimate. We cover the whole state of Mississippi.