Unfortunately I have to update my review. the sliding French doors have had to be touched up and…read morethe finish continues to wear off. when warranty company came out they brought done spray paint to touch up and left us a little can. the finish continued to rub off with inly regular ware. We were under the impression the exterior finish was highly durable but it obviously is not and we have to regularly touch it up ourselves. very expensive upgade to our home and we are disappointed in quality of exterior paint.

I don't recommend this company. Don't do it. I see you considering it. Trust me fair reader, you…read morewill be absolutely let down, like almost everyone else here who has written a review. I started working with AZ Window and Door Store back in May of 2022 and it wasn't until July 20, 2023 that all 3 doors were officially installed. There are several issues that remain unresolved in May 2024. Two years later. From the start it was a little bit rocky working with Michelle, the sales rep. I was looking to replace my front door and two back doors. I asked about my options; she told me that aluminum doors were expensive, and indicated that aluminum doors were certainly out of my price range (never asked what my price range was). She stated iron doors would be much cheaper. I wish I knew enough to stop her there, but we agreed on 3 iron doors. Michelle insisted that I put down a down payment of $8,418.00 to secure the work. She promised someone would come do measurements and send CAD drawing and once I approved them, they would be installing them within a few months. A couple weeks later the gentleman came to measure. He had to pry off all the framing pieces around the door to get actual measurements. Looking back all this time later, I really wish I had known that his prying would take chunks of the brick wall off with the framing. He didn't offer to put it all back, why would he? With the framing around my front door gone, it became difficult to shut and lock my existing door. He told me to reach out to Michelle for what to do about it. I did, but no resolution. As weeks went on, I begged for updates on CAD drawings of the doors so I could approve them. I was hoping to get it done so the front entry would be secure again. I kept getting replies such as "they are working on it, they [the CAD drawings] take time to produce." Weeks went by... In August of 2022, Michelle accidentally sent me the invoice and design plans for beautiful aluminum doors meant for a different client. Upon closer inspection their invoice was dramatically lower for _aluminum_ doors in comparison to iron doors. It was at this moment I realized I had been lied to. It was disheartening. Immediately, I asked for a refund. She offered no apologies for the pricing differences, but she admitted she was really sorry she accidentally sent me that other client's invoice. She wouldn't commit to a refund. She said let's do this, I'll give you a new estimate for 2 aluminum doors and we'll keep the iron door for the front. Then, during the conversation, Michelle tells me that suddenly she has the CAD drawings from the iron door company that they contract with to make iron doors. I am sure this was manipulation, but the AZ Window and Door had my $8400 already, what could I do? In September 2022 I got an email with drawings of the 2 aluminum doors. I approved those drawing as soon as I could. Then I got no updates. So, I started calling the main office in Scottsdale for help, updates, anything. Lacey and Tiffany from the main office were helpful and they listened to my concerns, but it still took lots of calls to get a solid install date of July of 2023 (Yes, that's a year later from my first down payment). The day of, I politely asked the two men performing the install to let me know if they had any questions, if they needed anything at all. The lead on the job only said three things the entire time "Hello," "Okay," and "We're done, you need to pay." When they showed me the install on one of the doors, I actually couldn't believe they thought they were done. The frame that they custom built, in my backyard with a saw and paint, was now covering more than one light switch panel! And both brand new thresholds had gaps of over 2 inches between it and the carpet, exposing the concrete underneath. They called Scottsdale and said they were done and everything was fine. They handed me the phone and told me "You need to pay." I told whoever was on the other end of the line that was not in fact "fine." We scheduled to have someone re-measure the thresholds and put new ones in. Over the last two years many time things have been promised and as I write this in May of 2024... I realize that they still haven't fixed the light switch panel or the 1-2 inch gap on the thresholds. I will be honest, I gave up. I gave up hope that they would come through on all this. I instead replaced the carpet in that room and had quality professionals fix the gap with the thresholds that AZ Window and Doors of Tucson left. Scorpions were coming through there. The Iron door looks great, but they had a hell of a time fixing the brick that they broke when they measured and installed. Our final decision at this point is just "live with it."

After posting my initial review, Alisha reached out to me and her and Jacob agreed the work was not…read moredone to their standard of quality they like to see and worked with me to ensure I was fully satisfied. Since they reached out to make things right, I will consider them for future door and window projects since businesses reaching out to unsatisfied customers to make things right is a rarity.

The folks at Affordable Windows, Doors and More replied to my email very quickly. Gave me a quote…read moreon the doors I selected and were able to schedule my door install at the same time. Took deposit by phone so I didn't have to go anywhere. Very simple. Josh (the Owner) came out to do measurements to make sure I selected correct size then they order the door. He is very courteous and respectful. Spoke so that I could understand everything that was going to happen and what came with the door and install. Josh and his Assistant, Seth, arrived on time on install day. Finished sooner than they had quoted. The quality of their work was impeccable. Beautiful new door! I checked around and their price was comparable to the prices of other companies. In this day and age, I'll pay top price for Honesty and Integrity all day long. Thank you, Jacob and your entire staff, for the service you all provided from beginning to end. No doubt I'll be back for windows or doors the next time we need something.

Everything was great using Pyramid Glass. Super responsive and very reliable. I've got zero…read morecomplaints. I called Gene at Pyramid on a Friday and he was able to squeeze me into his schedule to get my bedroom window glass replaced on Monday. Price for replacement glass was fair. I will definitely reach out to pyramid glass and window in the future.

So get this Jean at pyramid glass apparently decides he just doesn't help people. I called to get…read morea quote he came out. He measured it and when I called him back to have him do the job he just decided he doesn't do it get this because the window is up on the second floor so he just decides he doesn't do it in my that is horrible service that is very bad for his I could give no stars, I would not to mention he was very rude about it but hey, I guess when you own your own business, you can run it however you want, but I don't recommend anybody do business with this company

I needed window screens replaced and was referred to Palo Verde by Ace, since the screens required…read morea specialist due to age and style. Palo Verde came out and measured and then ........................... Nothing. No follow up call, no estimate... Never heard from them again. So I went with Arizona Glass Brothers and they were excellent in every way.

Excellent service. From estimator to install & office staff. Friendly, courteous, fast & great…read morework. Will definitely use again.

The Perormance Windows people -- from sale through installion and…read morefollow up were excellent. One of the windows needed new plaster after installation. A plaster repair crew turned up soon after the installation and fixed the problem. They are good. The price was what I expected.

Update : The owner, Dan, came to help me and see my problem…read more He gave me some good advice on my situation. I will def use Bella for all my future window needs. Thank you M

Glassworks of Tucson was great. They were the finishing touch to my DIY Bathroom Remodel. Shawn…read morecame out and reviewed what I needed, and we discussed options such as color &/or texture, size, thickness, and even hardware options. ~3 weeks later, the installation guys showed up; we reviewed what Shawn and I agreed to... and installation was quick and done perfectly. Pricing was reasonable. I highly recommend these guys.

My glass need was a specialized complicated cut on an antique shell display and Glassworks was able…read moreto make the glass cut to fit the old frame accurately at a fair price. I was very pleased with the result and recommend them highly.

Agree with other reviewers about the front office, rudeness and unprofessionalism…read more Called and they say they "fix screen doors." Drove all the way across town with the doors and the person said "yes" we fix screen doors. When I mentioned I had them in the truck, she said," Oh, sorry we are too busy right now." Then I remembered, this was the same place I took a door to a couple of years ago and was told the exact same thing. In my opinion, they don't care about service and are money-grabbers, wanting to come out and sell you new doors, not fix them. Avoid this company, not professional.

We ordered a shower door and glass from Arizona Showers (through Lowes). Columbus glass installed…read morethem. They were absolutely professional.The staff was polite and delightful.They had to come back a couple of times to complete the job (through not fault of their own).Each time they said they would be there at a specific time; they were there right on time. When I spoke with the office, they were friendly and always helpful. I found out after speaking with a neighbor that Columbus Glass installed the glass for their kitchen cabinets a couple of years ago. They did a beautiful job with those as well. I am very happy with them!

Today is June 11, 2026. We had aluminum windows that are 33…read moreyears old. We had almost all our upstairs and downstairs windows replaced about eight years ago with vinyl replacement windows and have not been thrilled with them. The five windows that we had that were still aluminum and had not been replaced in our living room, we decided to just have the glass replaced and not go with vinyl. We called Coronado glass and screen. Armando came out the day after we called him. He seemed very knowledgeable and we saw that he had good reviews on Yelp. His quote seemed reasonable. Less than two weeks later, he installed our new window glass. They look fabulous and we are extremely pleased. Armando is very professional. I would recommend him to anyone who is getting new glass for their aluminum windows. He also was very neat and cleaned up after himself. It was a two day job, and on day one when he came to start on the window install, I asked him if he could give me a price on two new screens with frames for two of the windows that I want to open on occasion. When he showed up the next morning, he finished the installing of the windows and put the two new screens on. I asked him how much I owed him, and he said nothing for the screens. My experience was excellent with Coronado Glass and screen!

Friendly service, installation went smoothly, and the product appears durable. I highly recommend…read morethem.