I'm not sure as to why so many negative reviews. I have never had one bad encounter when coming to get my oil changed. In which, I have come for a few years now. Of course they will try to up-sale, it's their job. Any time they have tried with me, they've shown me proof. Example: My air filter. I personally know how to replace and fill the basics so I always declined but they never continuously push. The guys here are ALWAYS respectful and knowledgeable. I would recommend this to family and friends. read more

Will not go back. Have come to this location for years due to the convenient location. Over the years, there was usually a strong effort to upsell which was irritating but I simply declined each time. Today, I came in for oil change using $15.00 off full service coupon. Normal cost for full service blend oil $51.99. Tech told me my car required synthetic and I would be damaging my engine with regular oil or a blend of synthetic/regular. He went on to say he would notate my choice of oil and something to the effect American Lube would not be responsible. The price using the synthetic was much higher. He flashed a price sheet that showed one option for synthetic at ~ $72 and another one at ~$92. I told him I would take the risk and to put in the synthetic blend at the $51.99 price. While I was waiting, I checked the owners manual and while the OW-20 synthetic was recommended, the 5W-20 regular was approved. He asked if my tires were filled with nitrogen or air. I didn't know. He asked how old they were. I told him a year old. He said he couldn't top off my tires with air if there was a possibility they were nitrogen filled. From my research that is inaccurate. However, that wasn't an issue for me as I have an air compressor at home and regularly inflate my tires on all vehicles. He unscrewed one of the two bolts holding down my air filter cover and removed my still white air filter. He showed it to me and recommended I replace. Really? I declined. Final bill at check out was $41.60. The $15.00 coupon was applied. Otherwise this oil change would have cost $56.69. Upon leaving, I drove 100 yards to another nearby parking lot and got out to check under the hood. I just had an uneasy feeling with this encounter. I noticed both screws holding my engine air filter housing in place were missing. That was odd because I remember him unscrewing one of the two bolts. I drove back and told him he needed to put the bolts back on. He first said one bolt was missing, then the second bolt was broken, then both bolts were actually not on the car when he removed the cover. At that point I realized this place wasn't reputable. I told him I would take care of it from here. read more

SCAMMERS!!!!! Female driver. Asked for a fuel injector cleaner service (SUPPOSED TO BE $19.99). Got charged $99+ for the fuel cleansing service because they said "I thought that's what you wanted." On top of not checking my brake pads, my rotors, or never having the proper staff to balance and rotate tires. My father is dead, I am on my own when it comes to car servicing, and this is the treatment I am left to deal with. I work retail, I understand helping those that dont understand the products you sell, SUCH AS MEN COMING IN SHOPPING FOR WOMEN's CLOTHING. The pure sexism is ridiculous. Never again will I go back to this location, I am a college student that cannot afford to get ripped off. Will be paying that credit card charge off for awhile. read more

Absolutely a SCAM. Do not go here unless you want to spend way to much money. Son went in for an oil change after all the extras it's was 236 dollars would never go again this place is a joke read more

Went in for a full synthetic oil change, didnt have the filter so they had to order it while I walked around the surrounding stores waiting, no problem there. I walk back in 45 mins, car is finished and parked in the back. I assume the techs never printed off the OEM spec sheet to inform them just how much oil to put in for the change, and never looked at or showed me the dipstick afterwards. On the hour drive back to my father's house west of Montgomery, I noticed severe lower gear slipping when trying to accelerate especially around turns, as well as EXTREMELY low gas mileage (14mpg when I average 25mpg at highway speeds). After eating dinner at my father's I tried to drive back into town, but couldn't even leave my parking space due to the transmission not catching any of the gears. My gear selection display on my dash was reading that all gears were selected (R, N, D, & S all solid lights). I checked the oil level and found it 2+ QUARTS over-filled (again, they must not have even looked at the spec sheet or the dipstick to see it was WAYYY over the fill line). So, while driving home from the Hwy 231 American Lube Fast, the excess engine oil had caused enough damage to the engine and/or transmission that the car will no longer "catch" when putting the car into drive. I called and explained what I had found the next morning (today) and now they're sending a mechanic to my house an hour away to confirm what I have told them. I cannot honestly recommend this shop to anybody after this being my first experience there while visiting from the other side of the country, so please heed my advice and go elsewhere. I have no confirmation that the business will repair the damage they have caused other than an employee telling me they have to contact their insurance provider, but we will see what happens then. Not a great situation as I am trying to prepare to drive back to California in a matter of days. I can't even express how aggravated and irate I am or will be even more if the damage is irreparable or the business will not correct their mistakes, I only hope they will fix the mistakes no matter what. Update 3 weeks later: American Lube Fast's negligence has totaled my car, an extremely sentimental possession of mine and my wife who recently died. Even though I had put over $8k in improvements and parts in within the last 9 months, the value they placed on the vehicle after American Lube Fast totaled my engine and transmission was significantly less than I would be able to purchase a similar vehicle for (which I need for my work I have missed 13 days of so far, so much for lost wages as well). Through the failure of American Lube Fast's insurance provider (Westfield Insurance) and the negligence of the technicians at the oil change shop's location (who cant tell the difference between red tansmission fluid being drained and black oil from the engine oil pan) I have lost one of the two extremely sentimental belongings of my former wife who died less than 5 months ago now, and several thousand dollars in the process of waiting. Negligence that should never have happened with a "trained" tech at what was supposed to be reputable business. All because I trusted a somewhat large chain of "technicians" to do their job I paid in full for. I am extremely screwed in my travel plans and budget to get home back to my business, out several thousand dollars, and stuck in a place i fought for 18 years to get out of. Stay away from this business. read more

American Lube Fast - 90% of the excess oil added to my motor. There was more to drain to get it to the "full" level but I had no more containers - Oil Change Stations Near Me - Wetumpka, Alabama

No need for a freebie. Went this morning and had my 2011 Ford Ranger serviced. Been a customer for many many years. We service both our vehicles there. I asked for standard service and was charged full service. 50.00. Had to ask for my air filter to be checked. Had to ask for my sticker. Instead of checking with me on what type of service I wanted one attendant was doing that, while another was servicing my truck he assumed I wanted the same service as last time. No..when I realized I was charged, I called and was told that it was because of the type of oil my truck has to have. Some vehicles use different types of oils which are more expensive. I have never been told that before. I have been asked IF I would like a certain type of oil. Anyways one was blaming the other and so forth. I can't trust this bunch working there. I will not go back. Ty read more

Scam artists who take advantage of unknowing customers. These people sold my wife stuff she didn't even need. Then to top it off they didn't even tighten her oil plug all the way so she almost ran out of oil two weeks later. I do not recommend these guys at all. read more