Excellent service, employees are all friendly and polite, you can trust their expertise. It's rare…read morefor a business to have such consistency, but obviously they have high standards when hiring. You know they are straight shooters and feel confident in guidance and questions answered. Costs are in line and reasonable.

Avoid Gray's Tire & Service Center next to Hog Rock. They improperly installed my oil filter cap…read moreduring a routine oil change, causing a massive oil blowout that required my car to be towed back to their shop.While they admitted fault and towed it, they completely rushed the cleanup, leaving standing oil all over the engine bay. Immediately following this incident, the unseated air cover and oil spill triggered a Check Engine Light for the Mass Air Flow (MAF) sensor. I had to pay out of pocket for a new sensor and air filters just to make my car drivable and safe again.I have reached out to management with the receipts to request reimbursement for the parts their technician's negligence ruined, and they have ghosted my messages for two weeks. Terrible quality control and zero accountability. Go elsewhere if you want the job done right the first time.

Took my old truck in on recommendation from a local mechanic, it needed from the muffler back…read morereplaced. The work was completed ahead of schedule, it is nice and quiet to make the neighbors happy, and for a price less than I was expecting. Highly recommended, as quality work coupled with good pricing is getting hard to find. Not sure why this is posting as me being in San Francisco posting about a business in Alabama. I am in Wetumpka Alabama : - )

Many people have recommended this place to me,and now I know why.I called and set an…read moreappointment,when I arrived the mechanic was waiting at the bay and had me pull right in.I got a brake job and bought 4 tires from them.The service could not have been any better,these guys go over and beyond to do it right.They do not try to oversell parts or service which is rare these days and their prices are minimal for the value.I will never go anywhere else

Had an issue that another shop up the road could not handle. I went into WTP without an…read moreappointment. They quickly helped me out, got my truck fixed and I was on my way. I had a conversation with the tech, young man cares about his job, took pride in his work and had the knowledge and experience to fix my problems. This is hard to find now a days! I'll be a life time customer and so will my entire family! I've already referred several folks. Thanks WTP!!

Had a tire blowout and called WTP at their closing time. I had an unmounted spare and they told me…read moreto bring it in the next morning early. I had a family function I had to be at several hours later that morning, so I got there before they opened. They saw me outside with the tires and went ahead and got me fixed up before they even opened for business. Great customer service

Me and my family have been using the original location and this one for about 15 years now,across a…read morehalf a dozen cars and trucks,import and American. All repairs and/or maintenance has been done correctly and promptly,every single time. If you value honesty and want you vehicle to be repaired with competence,this is where you need to go!

We were on our way to FL pulling our boat and had a blowout on our trailer tire. We stopped on the…read moreside of the highway and fixed it. Then in route the same tire blew again so we needed new tires. I looked up dealers in the area and found Grays. They not only stopped what they were doing and put a new tire on, they gave us a good price so we bought 4 new tires from them.

They were there for me when no one else was. They are friendly and kind. Highly recommend them. I…read morewill go out of my way to have them service my vehicles. Thank you so much!!!

I had tires installed and asked for a check up on another tire that had been leaking regularly and…read morehad to be checked on each voyage. I asked Ronnie the guy who answers phones and takes orders to have them check it and repair. After they are done and give me the keys I asked Ronnie what they found he said they plugged it. Next day it's low on air and I don't see any plug on it

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

AVOID at all costs. I dropped off a running vehicle and asked if they could diagnose a temperature…read moreissue. I called about once very two weeks to check the status of the car and was always given some excuse. After THREE months, they called back and said they could never get the car running and could not complete the job. At one point they told me they got the radiator problem fixed but could not get the car to start. When I picked the car up they said no work had been done at all and it had to be taken to the dealership for repair. They lied and strung me along for 3 months. On top of it all, the car is no longer running and I had to pay for a tow truck to take it to the dealership to be serviced. Avoid, avoid, avoid.

From the owner: D & D Auto (Formerly The Tire Center) is located in Wetumpka, Alabama and has been in its current…read morelocation since 2005. We take great pride in ensuring that you get the service that you want for a price that you can afford. Not only do we specialize in meeting ALL of your tire needs, we also can provide you with all of your general automotive repairs too.

If I could give zero stars, I would. I purchased two used…read morePirelli P Zero tires from this business. A month later I learned what DOT date codes mean. Both tires were far older than what's considered safe -- something that was never disclosed. One of the tires had already been plugged and is now visibly bulging, which is a clear indicator of structural failure and a serious safety concern. This is not just poor quality -- it's dangerous. Buyers beware -- do not patronize this business!!!

What a wonderful company. Five stars for Black and Mark. I am a senior and had to get my truck up…read moreand running that had been sitting for months due to a sickness and my inability to drive (at that time). Mark came out on the ready and fixed a front right tire that Wal***t claimed could not be fixed and had to be replaced with a new tire. Mark dd what others said could not be done and fixed it on the spot as well as he jump started my car as the battery had died!. Both gentlemen were nice and patient and the crazy part was their prices were beyond fair and (they showed up on time just as they said they would). Because of them I am mobile again! Hallelujah! God bless people who still have integrity! They've got a customer for life!!!

While making a 2 month trip across the USA in our 25 yr old Dodge Ram van conversion...we landed on…read morethe doorstep of Gray's Service Center with some disturbing symptoms...they did everything to fit us in and gave us 2 days of diagnostic care, consulting with Tony's transmission next door. They communicated constantly during our nail-biting wait. The outcome was not good. She had more terminal organ problems than we had time or money or parts to fix. She was declared D.O.A. They were so kind and compassionate as we grieved in their waiting room. They gave us rides to a hotel, a car rental nearby, and offered to store our van until we finished the last month of our odyssey in a rented van and could send them her paperwork. They didn't charge us a penny for all their work, their time, their effort or her storage. You just don't see this kind of care anymore! We were strangers and they just took us in. There's a song by John Prine, sung by Bonnie Raitt that goes: "Make me an angel That flies from Montgomery Make me a poster Of an old rodeo Just give me one thing That I can hold on to To believe in this livin' Is just a hard way to go" Well, that our song now! Thank you Jason and staff! God Bless you for being one of the best memories of our Pilgrimage across the USA! We will never forget your big hearts in our time of need. Judy & Jack of Gresham, OR.

Don't seem interested in small little jobs unless buying a tire. Made promises didn't keep, and…read moreclosed without letting me know the status as promised. My car was there to fix a nut and put on a spare - over 24 hours at this writing.