Had an appointment for them to come out to unlock my gooseneck, that I broke the key off in 30 minutes before my appointment. My truck decided to lock me out at Walmart has some wiring glitch when you start it. It locked in the doors instead of when you put it in gear, so I shut my door to put my cart back he came right out, had me in there. No problem followed me home took care of my trailer gooseneck, made me a new key. Excellent service. Very professional more than reasonable price. read more

Great guys who work hard, aim to satisfy their customers needs, and genuinely appreciate your business! I have be been to the shop several times now and I am grateful they are here in Spokane! Great Service, and very fair prices! read more

The key for my Subaru had broken loose from the transponder remote fob. They were able to replace the chip and use my key blade in a new remote fob rather then having to completely replace the whole thing. My cost was under $70 and I was in and out within 20 minutes. Friendly service with a smile. I will return for any future key needs I may have. They were also able to straighten my other backup key for the car while I was there so it works a bit smoother. read more

American Lock & Key - New key fob and my backup key! - Keys & Locksmiths Near Me - Spokane, Washington

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Very helpful, knowledgeable and friendly people. Would not hesitate to recommend them at all and will definitely use them again if needed.

Can't say enough good things about these guys. Three visits in a couple of years were all 100% good job with fast accurate service. Most recently they replaced all the locks and ignition switch in my 35 year old pickup while I had lunch across the street. read more

Excellent service!! Chris arrived within 30 minutes on a holiday to help me with keys locked in my trunk. It was tedious but he didn't give up! He popped the trunk and made me a spare key (that had a computer chip in it) right on the spot. Thank you Chris for your hard work and dedication read more

I requested a re-key of a commercial property. When I made to order I also requested 10 copies of the new keys. The Quality of work was poor, as I found doors that she dismantled and never completely reassembled. I never received the spare keys even after being promised and paid for. Used parts were used and new part prices where charged This is a fly by night company and a company I will never use again read more

Great place. Affordable, responsive, and iny experience they've always gotten it right the first time.

We needed a security gate re-keyed. We needed to find a new locksmith and were led to American lock. They picked up my call the first time I called and Steve helped me to realize I needed a new knob but said he could get it overnight. The next day he called to say they now had the knob and could come to our location to install it and key it to the key of our choice. Within 5 minutes his locksmith, Louis, appeared. He did his work professionally, was courteous, and finished in about 20 minutes. I could not have been more pleased with the entire experience. read more

We had a lock stuck on our U-Haul and they were able to break it off with no charge. We had been stuck in Spokane and they completely saved our trip when we expected to be behind on time and money they came to the rescue! 100/10 service! read more

Great crew, knowledgeable service for home, auto, and commercial locks, safes, and equipment. I've known the owner, Steve, for decades. He's taken care of me multiple times, and I'd trust him with keys to the entire city!!! read more

5 stars business! Excellent customer service especially Carson who knows ASL which made the transaction going smoothly! Highly recommended!!

This is a company that when you call for help, because you are locked out of your car, they say they are on their way and you wait for help to arrive... Reality is when they showed up they took all my cash $50.00, left me standing in a Walmart parking lot, in the pouring rain, while my car was running. THEY DID NOT UNLOCK MY DOOR I wonder if bad reviews are deleted since there are absolutely none, that is suspicious, especially considering the morality of the people that showed up after I called for help. I called American Lock and Key and was informed somebody would call me. I did receive a call from a man that stated he would come and unlock my car. When I asked how much it would cost, he was elusive and stated "I'll find out". I asked again because he was mumbling and unclear and he stated "we'll have to see how much it is when I get there". A vehicle marked American Lock and Key pulled in, two men got out, one man started taking equipment out of the van while the other one spoke to me. I then again asked how much it was going to cost. He stated $150. I said, "I don't have that much money on me, so I will not be employing your services". He didn't leave, but the other guy kept walking around my car assessing the situation, and it appeared as though he was going to unlock my car, but he didn't. I again stated, "I guess we are done here then", but they were not leaving. Then the one man asked, "well how much money do you have on you"? I said about $50. He said, "well I'll take that from you then". I gave him the money and asked if he was going to go ahead and unlock my car. He said, "give me the money first". I guess in hindsight, I should've said you unlock my door then I'll give you the money. After I gave him the money they left. He took my money, did not unlock my car, left me standing in the pouring rain, while my car was running, and never unlocked my door. He was right there, standing next to my car, with my cash in his pocket. He had already made the trip without quoting me how much it would cost, that should have been his cost of doing business that way. I don't know why I gave him the money, I felt it was the right thing to do. Unfortunately, we don't live in a world where people do the right things, lesson learned. read more

I was snow blowing the driveway to my cabin and mistakenly locked my keys in my truck. American Lock and Key was at my door within 45 minutes and was able to work his magic and unlock my truck. I will use his services for all future mishaps! read more

I locked my keys in the new FJ We have SUPER tinted windows and Brandon was still able to pop the lock without any damage! When I called for a quote they gave it real fast and they sent someone out within the hour, less than that in our case! read more

Volvo key in stock. Surprised me! Great place to go. Ignore the neighborhood. They've been downtown for decades. Recommended read more

I had American Lock & Key make a key for one of my vehicles after losing my only key. I had been told by another company that they could not make a key for both the ignition and doors, after they charged me. And I was also told by a different company they couldn't make a key at all. After that, I was pleasantly surprised by this company. Steve was very responsive when I called him, and got someone out right away. Jared was quick and efficient and provided the service I asked for. They were also willing to be flexible with me because I couldn't be there for the appt. Would absolutely use them again! read more

Fast, professional, and friendly. The power outage had me locked out of my garage. Within an hour of calling they had a locksmith at my house. Rekeyed the garage door because when we bought the house we never had a key for it. They added a deadbolt an I have peace of mind for the future. Once the door was open we could manually lift the garage door to free my car. Thanks read more

Came home on Memorial Day weekend Monday and had been locked out by house sitter, accidentally. These folks responded and were at my home within 20 minutes. Very reasonable. Super friendly and did a great job. I recommend them 100 percent. Good to know there are true professionals around that also have the compassion to respond on a holiday. read more

All I can say is I totally appreciate the service they provided me. There is no question American is my first call for all needs. Kudos to entire team! read more

They are great couldn't find a place to key a duplicate key and they did for my daughters car for a couple bucks!

I had an issue with the keyless front door lock so I called. A guy answered on the second ring and listened to my problem. He explained how I could fix it - and I did!! So, even he did not come out to my house, this is now my go-to lock people read more

We use American Lock and Key for our business. They are fantastic. They actually answer the phone whenever I call, their installation team is professional and knowledgeable, and their prices are good. We are thankful we have them in Spokane. read more

I had done business with American Locksmith once before and was very pleased and happy with the service. This second particular experience was very impactful. I had a removed the cover of my ignition and was hesitant on taking the ear off myself to put the cover back on. I didn't want to attempt this on my own and potentially have my vehicle stranded needing a professional locksmith to make a service call during these trying times of Corona. I stopped by American to see my options, Steve just hopped right out and put my cover back on with skill and immediate knowledge. Then he just sent me on my way, no bill, just a great gesture of good business. It was a very meaningful act of someone who wants to take care of a customer first. Once again, during these tough times we're going through it is these kinds of acts that really makes one identify those businesses you want to give back to. I will always give my business, and send anyone else who may need a locksmith, to American Locksmith. Thank you Steve! read more