well first of all the place has zero heat and zero cooling which makes it pretty uncomfortable for at least half the year. my son has a year contract here but will switch to Arnott Kenpo when the contract is up. Jeffcoat may be OK for adults but you can tell he hates teaching the kid classes and often has the advanced adults teaching the kids. As a parent just walking in I thought Mr Arnott owned this place but turns out he was just the only one I ever saw teaching kids and coming up to the parents to talk to us. The grouchy guy in the office (Jeffcoat) was the owner! who knew? Oh and parking is fun, the only nearby parking is in the bank parking lot next door. Each stall has a fun filled "bank customers only, you will get towed" sign. So you get to worry about getting towed during a class. Probably won't happen but...ya never know!
save the time and trouble and just go straight to the new studio Mark Arnott just opened on South Fair Oaks, WAY nicer building, WAY nicer owner, WAY nicer teacher.
4-13-12 update. the owner Rick responded to my review so I will respond to his response, wow that gets confusing. Rick doesn't judge a karate studio by the air conditioning, during summer here in Pasadena I judge every retail business where I am expected to spend an hour by how pleasant it is. That place gets very hot and humid, I felt sorry for the customers and for my son out on the mat. On and Ricky I never said I was a customer, I said my SON went there, over a year too for that matter. I or my wife just wrote the check. As for your name being here, there and everywhere, so what? I don't spend my time looking at your website, or your walls and good God I can't imagine watching you on video. I thought the owner was the one who sent 90 plus percent of the emails and the person who I saw teaching the kids class and the person who was warm and friendly to my family. That was never you. That was Mark Arnott who has since opened his own studio. We left you with quite a bit of our money to leave your studio early and join his. After reading your response to my review I am happier than ever we made the change. read more