Amex does it best. Their lounge is truly the best option at CLT. The staff are always extremely courteous and helpful. The food is always hot fresh and they're constantly changing the menus. (The menu used to be the same for a very long time) I enjoy the quiet rooms when you need them. However, it's extremely hard to get them when it's busy inside. Keep in mind, sometimes you do have to get on a waitlist just to get into the lounge if it is during a busy travel time. read more

A fairly spacious lounge BUT no hot breakfast during early hour and a significant lack of outlets. The nearby Club CLT in Concourse A opens earlier, has a hot breakfast with service at your seat, and an abundance of outlets. read more

A little difficult to find the entrance. It would be nice if they moved their sign a little forward so it's right near the escalator. Fortunately, I was keeping an eye out for a location between D and E terminal (mezzanine). Check-in process was quick and once I entered, I noticed that it was extremely packed. Fortunately, I was able to find a seat, but I wouldn't be surprised if groups or people aren't able to find seats here. Lunch was relatively meh. I've definitely had better at other Centurion lounges. The gelato bar was a nice touch, and the bar was great too. Wasn't sure if there were any specialty drinks like Atlanta or Dallas has. read more

This centurion lounge is tricky to find. It is above the plaza food court in between D and E gates. Look for the blue elevator around the side closer to E gates. It is a smaller lounge than others I have been to but we did not have to wait to enter at 9 pm. The lounge was pretty empty on a Tuesday. Food was good for dinner, bbq chicken thighs, mashed potatoes and assorted salads. Brownie and cookies for desert. Gelato bar was closed but bar was going. Lots of places to sit. Workers were actively cleaning up dishes and keeping areas clean. read more

American Express Centurion Lounge - Coffee and Iced Tea station with seating area inside. - Airport Lounges Near Me - Charlotte, North Carolina

This a great Centurion lounge located in CLT airport. It's a bit tricky to find - it's right across from the security checkpoint at the intersection of the D and E gates. There was a waitlist when I arrived which has sadly become the norm for Centurion lounges. It's easy to add yourself to the waitlist using the Amex app which quoted me a 5 to 15 minute wait which actually turned out to be 35 minutes or so. Strangely when I joined the waitlist, the option to receive a text notification was not present (only an email option was available). As a result, I had to keep checking my email every 5 minutes until the notification arrived. I considered walking down the concourse and waiting in the Admiral's Club, but since the wait quoted was relatively short, I just waited outside the Centurion. The lounge itself is very large with a variety of seating options for small and large parties. It still felt very crowded, though. I love that they set-up several smaller "satellite" bars throughout the lounge in addition to the normal bar. These smaller bars offer a more limited selection of drinks (make your own mimosas and their signature "port of my heart" cocktail), but it's a great way to avoid the line at the main bar. I also love that they had a gelato cart (tucked away a bit toward the back of the lounge) which had two flavors available - chocolate and cotton candy bubble gum - with assorted toppings as well. In terms of the food buffet, I was disappointed that there did not seem to be any unique local choices. Being in the south I thought perhaps some sort of BBQ? Instead there were some sort of odd chicken thigh pieces and rice. Overall, the food was a bit disappointing. This is still a great lounge choice in CLT! read more

American Express Centurion Lounge - Gelato bar - Airport Lounges Near Me - Charlotte, North Carolina

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Apple stuffed French toast was amazing. Great service. It much nicer since they added an online waitlist. Very fast check in once you receive the entry barcode. Easy to find a place to sit. Breakfast buffet is best at CLT. read more

American Express Centurion Lounge - Phone room - Airport Lounges Near Me - Charlotte, North Carolina

Enjoyed the lounge. There was an Attentive/efficient buser tidying the space. Regular announcements to move your sh!T to make room for people to sit. I appreciate that because there is rarely an open seat the 4x I have visited. It's busy! I do like it though. The welcome beverage at entry is fun. They rotate selections of offerings. Had a lovely mulled wine most recently. They also started limiting access. There's now a QR code and wait list to hop on since demand is high. Last time I waited 10 minutes. The time before, I bailed because it was going to be 35. The quiet room is actually quite quiet but you do need to request access via the front desk. Most recently, I got a bag of free cosmetic samples. That was a fun surprise and welcome treat! read more

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Other than having a hard time locating the lounge and the elevator up being a bit weird, I loved my experience at the Charlotte American Express Lounge. When I first arrived the front desk staff was lovely even when it was 6 am in the morning. The lounge was pretty empty so there was ample amount of seating available. I started with some fruit and a croissant while I got some work done. Then once the breakfast buffet opened I was able to try their eggs, potatoes, berry smoothie and sausage. It was tasty and fresh. And a plus they had hot sauce, yay! As I continued to get work done during the hour I was there it just kept getting busier and busier with available seats being few and far between. Overall I would look forward to returning to this lounge. More than others I've been to in the past at other airports. read more

American Express Centurion Lounge - Airport Lounges Near Me - Charlotte, North Carolina

Great lounge with good food, friendly and helpful staff, and amazing views. It was a bit hard to find the elevator to access it due to a lack of signage. read more

American Express Centurion Lounge - Airport Lounges Near Me - Charlotte, North Carolina

What happened to Amex? Wait times of over 70 minutes on a non standard travel day, during a non rush season? Lame no longer an incentive as membership, more like a hope it works out . read more

Super! The Amex Lounge in Charlotte gets better every time. It's the team. It's is every team member from Jenny and Andre at the welcome counter( photo) to Fatima and Dua( spelling) who patiently pick up all plates and glasses with a smile and class to the awesome lady who helped me with the shower booking and took me to the room, then waited patiently as I ran back to the front to get dental and shaving kits; the lovely bartenders who are having fun. So the NFl ranks QB's and power ranks teams every week during the season. Here imho are the power rankings for Amex Centurion lounges in the US: 1) Charlotte 2) Miami 3) NY LGA 4) Phoenix 5) Atlanta 6) NY JFK 7) DCA Please note the vast gap between 1) and 2). The stellar team that is happy while doing the work, tasty and more creative menu offerings, ease of getting around, more bartenders at more stations that are spread out, a gelato and crepe station( WOW), bigger and better showers and bathrooms, the front desk that is genuinely warm, loving and makes you feel great about being an Amex Platinum cardholder; this is why! read more

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Best lounge I've been too, so far! Spacious. A lot of seating. Big, beautiful bar area. Food was amazing! Temperature was just right Bathrooms were clean, even had a separate area for showers In between gates D & E. Then go up a floor read more

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Came to the airport early given the current flight reductions during the government shutdown. Entered at 10:30am with no wait. Check in was easy. The lounge wasn't overcrowded and we found seats right away. Breakfast was on the buffet with fresh fruit,grits, oatmeal with a variety of toppings, overnight oats with coconut and oat milks. Cranberry orange muffins, fresh baked banana bread. Roasted potatoes with a yummy sauce. The sausage and quiches were dry. There was a full bar with signature drinks as well that is complimentary and had a very short wait. The bartenders were good and fast and the drinks were well prepared. I had an Aperol Spritz and an Espresso Martini. Both were good. There was a busser coming by and picking up dishes regularly. There were multiple coffee machines that made premium drinks. There was a gelato stand with chocolate and vanilla and lots of toppings. Yum! The lunch buffet started around 11:30 and guests were already lined up for it - which says its good. The mashed potatoes and chicken were great. The Brussels Sprouts I didn't like much. Check it out! read more

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Great place to stop by for breakfast during our layover. There was no wait at the time we got here and was able to enter and find a table right away. There were quite a few selections of breakfast items. There was also alcoholic drinks at the bar which we did not get this time, coffee stations etc. The staff was prompt at taking away the dirty plates. This is located around terminal D and E near the food court area and The Plaza. Make a left near terminal D then elevator is in the right. Take elevator up to 3rd floor. Have to take elevator or the stairs to get to this location. read more

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This one of the best AMEX lounges around Food is always amazing and tastes great Lots of seating Customer service is always great Really cool spot read more

When you need it, nothing like the Amex Lounge to take the sting out of a harrowing travel evolution. As luck would have it, I also got to use Admiral's Club. Amex is much better and more generous (free Manhattan for example made with top shelf bourbon). The buffet is also nicer. The only reason I'm knocking a star off is that there has been a wait to get in on my last two trips through. The furniture is comfortable. Could be a few more padded seat options. read more

American Express Centurion Lounge - Breakfast - Airport Lounges Near Me - Charlotte, North Carolina

Very large lounge with plenty of seating, yet during dinner rush hour there were no open seats. We walked around the entire lounge at least three times looking for somewhere to sit but many people like to take up open seats to place their luggage and backpacks on them. The employees had to make an overhead announcement to have people be mindful and share the space with fellow travelers. We definitely appreciated that announcement because it freed up a couple seats for us to sit at. Although the lounge was basically at capacity, the buffet line was kept well stocked and replenished promptly. They offered various hot items and some vegetarian options, along with salads. The bar area was very popular as well, it was well stocked with plenty of drink options. read more

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The Centurian Lounge in the Charlotte airport is a little hidden but can be found just before you get to concourse E gates, at the top of the escalators. It's on the right, if you're coming from the rocking chairs and past the restaurant with the bull. No joke!! The lounge is very clean. The food offerings were quite interesting and more on the healthy side in my opinion than Delta or American lounges. They offered lots of fruit and cut fresh fruit. They offered plantain pancakes for breakfast, which is something I've never seen before unless I was in the Caribbean. If you come here and they have the tomato grits, YOU'VE GOT TO TRY THEM! They are just different but in a pleasant way. The service is on point with the centurion lounge employees, they are on top of everything. read more

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There was a wait to get it if about 20 minutes. It's a bit confusing at first but once you check in with the QR code, you wait for an entry code. The lady at the check in area always super friendly. The food looked good but I was stuffed from brunch is I skipped that. I did however have a Bloody Mary, spicy! It was good. Although there was a wait for the lounge, one inside it was roomy and not overly crowded. read more

American Express Centurion Lounge - Bloody Mary and red wine. - Airport Lounges Near Me - Charlotte, North Carolina

I had my first experience with the Amex Centurion at CLT recently and came away more than pleased. I arrived around midday and was happy to not have to wait to enter a space less chaotic than the main airport. The had enough coffee and coffee beverages to satisfy me as well as snacks that dulled my hunger pangs. Being at this lounge made the nearly 3hr layover pleasant...didn't get any work done, mostly by choice, but was good to chill out for a time. read more

Great lounge in CLT airport! Plenty of spaces to work or sit without being "in it". The food and beverages are great and the staff are warm and welcoming. I got stuck in CLT and was very happy to have this reprieve read more

Really nice Centurion lounge in Charlotte. We were able to find nice seats on a Tuesday afternoon and the food was delicious. I especially loved how they had a bar upon entering and then the main bar in the back. There was also an ice cream stand which was a nice surprise. The service was kind & it was cozy and not loud at all. Overall felt like this Centurion went the extra mile which I really appreciated. read more

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We had a decent layover between flights and decided to come here to relax. We were told it was very crowded when we arrived but there would be seats available. We sat at the first two open seats we found and decided to get food. The buffet in the back was nice. They had chicken, salads, mashed potatoes and dinner rolls and more. The bar was right next to the buffet and it was crowded and chaotic. The female bartender was yelling for everyone to back up into a straight line - and staff there were not so friendly. The food was just okay and the rolls were stale. My glass of cab was good and we enjoyed the self serve lemonade. The room was decorated beautifully, and wrapped around in a circle with little sitting areas everywhere. The tables were constantly being cleared. The restroom was very clean, and they even had showers available. The most annoying thing was a man sitting behind us - loudly having a full blown work conversation on speaker phone. Not sure if we will come here again but I'm glad we gave it a try. read more

I went to the lounge when it opened at 5:30. Check in was fast. The place is clean and the tables and seating selection were plenty and comfortable. I got there at 5:15. Waited for the club to open at 5:30 am. Unfortunately, at that early hour there were no warm selections only fruit and overnight oats, plenty of muffins and breads. It would have been nice if they had it out on time, or closely after. I left at 6 am and still they didn't have it out. I will say that the overnight oats were very tasty and fresh. read more

Crowded but nice lounge with great food! On my last visit here, we were able to snag a table. However, it was so busy that they had to make an overhead announcement to ask people to consolidate. In spite of that, I was very impressed with the attentiveness of the staff and the selection of food/drink. My favorite food items were the southern mac and cheese and the soups (tomato basil and broccoli cheddar). I also tried the brownie. It was extremely rich, so I ended up sharing. Soda was available at the bar (no mini fridge). I also went to the station for drink specials and got the summer mojito. Awesome refreshing watermelon drink! Lastly, I used the specialty coffee machine to make a cappuccino. It was tasty and came out as expected. The only challenging thing I experienced was actually locating the lounge. The in-app airport map navigation struggled a bit to direct me there. Also, the signage in the airport was lackluster. Overall, my only suggestion is to make this lounge bigger if at all possible! read more

American Express Centurion Lounge - Tomato basil soup, and broccoli cheddar soup - Airport Lounges Near Me - Charlotte, North Carolina

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This is a great lounge, and must stop if you have time to burn while in Charlotte. Staff was solid, food was great, lounge had a nice setup, and as a bonus there was an ice cream station! Special shoutout to the buffet spread with some great healthy options. I think the Brussel sprouts were some of the best I've had, and the squash salad was a unique treat. They even had sweet tea available in a drink dispenser, can't come to North Carolina and not snag some sweet tea ;). Overall, I give the food 5/5 stars! The ice cream bar was a nice touch with a designated staff member serving up toppings. The ice cream itself wasn't the best, but bonus points for the novelty. The lounge was pretty packed when I got in, but I was able to find room at the bar top. Convenient plug ins for laptops and phones. read more

American Express Centurion Lounge - Buffet - Airport Lounges Near Me - Charlotte, North Carolina

I've been to four American Express Centurion Lounges now, and I find that they are mostly comparable to any airline lounge but with varied attempts to elevate themselves. In the case of this one, I was greeted by a little popup bar with some unique cocktails on offer. Plus there was an ice cream sundae stand operating, and even though it was average-quality ice cream & fixins, it was a nice touch. The food at the buffet was similar to the other AmEx buffets; small selection, decent quality, good vegetarian/vegan options. The chicken and rice entree I prepared myself this time was pretty good. This lounge is busy on account of CLT being a significant hub for connecting flights. I was not allowed in right away; I had to add myself to the waiting list on the app, but I only had to wait about ten minutes (this was on a Friday afternoon). I definitely wouldn't feel like it was worth paying for this outright, but if you have free access it's worth checking out. But don't overlook the ice cream sundae station! read more

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An HOUR wait when I had 1 hr before boarding with my $900 Amex card and when I got my txt msg went up and told I don't see you? Well here's my card and here's the txt..you must've put a different lounge...1. NO I did NOT 2. What if I did? Got in... and it's QUIET!! Foreign staff were standing around in groups only person working was the gelato lady and the wine lady at the front. See picture...there are a LOT OF CUSTOMERS waiting downstairs. This could've been you waiting for nothing.. read more

American Express Centurion Lounge - Empty lounge - Airport Lounges Near Me - Charlotte, North Carolina

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The lounge is located by the Plaza between terminals. Also, note that you have 3 hours before your flight, not boarding time. This lounge was really nice however the personnel, not so much. You're not greeted warmly or feel like a valued customer. We checked at 3pm and enjoyed their lunch spread along with desserts and ice cream bar. Food was fresh and tables were quickly cleaned. It's the outside staff at reception that are not friendly. read more

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Pretty unacceptable that there is no lactation room. When asked I was offered an extremely wet and humid shower room. Always overpacked.

The food here is amazingggg. It does get really busy and feels over crowded. However, it's worth a quick stop if you have a short layover. The bathrooms are clean and the staff help pick up plates quickly. Multiple coffee/drink stations! The lounge is located out of the way from certain terminals so be sure to plan ahead depending on where you will be flying in. Quick tip: I use their espresso machine to make my own iced latte! They have syrups at the coffee bars, just grab a glass and fill it up with ice. Use the machine to get a shot of espresso and voila: iced latte! read more

American Express Centurion Lounge - Airport Lounges Near Me - Charlotte, North Carolina

I do appreciate this lounge because my flight was delayed by two hours. The breakfast spread was really good. I do agree with the other posters that it's a tad bit crowded, and I wish there was a way that they could, like, either make it a bigger space or kinda, like, filter out who has access to the lounge, cause it just felt like it was just a crazy amount of people, and I felt claustrophobic, to be honest. But I do appreciate the space because when things like delays happen, it could, you know, come in very handy, so I'm really appreciative of AMEX going above and beyond to make sure that their customers are taken care of. The servers there were very attentive. The receptionist who checked you in at the front desk, they were super kind, very accommodating to me, as I forgot my physical card, but we were able to easily navigate through the system to let me in, so I thought it was amazing. But overall, I just think a bigger space is needed. read more

American Express Centurion Lounge - Airport Lounges Near Me - Charlotte, North Carolina

Nice layout and very good service. Food was good and snacks and coffee machines are on point. 4 different stations to get your coffee.. one critique is other centurion lounges have hot chocolate . It is super cold out and would have been nice.. they have hot water and hot milk sooo?!? read more

Unfortunately, this is very small and very crowded. You need to have an American Express Platinum card or a priority card, like our Delta Reserve American Express Card to enter. Each person, like you and your spouse, must have their own, personal such card. That is American Express worldwide rule so we got my wife her own card, tied into mine. You can pay $50 to admit someone with you. Ugh! Breakfast was OK but later in the day they do a good job replenishing and replacing food. Good variety. Also, of course, a nice bar and some self-serve drink options. If you are a member of one of the specific airline clubs, go there. But the Centurion Lounge is an OK option, just crowded. read more

While visiting airline lounges is certainly a unique thing that only so many people have experienced, there are different classes of airline lounges, and I truly believe that Centurion Lounges are among the better ones (at least within the United States). I had always looked forward to traveling through Charlotte or Dallas or another city with a Centurion Lounge, a lounge known for chef-inspired food and drinks that go well beyond cheese and crackers and house wines. While I have been to this particular Centurion Lounge a few times over the years, today's visit was my first time in quite some time. I usually travel first thing in the morning or even on a red eye when traveling across country, and when I arrived around 7:30 AM, there was no line though when I left an hour later a line had formed. This is typical for my experience though I have heard of long waits in the past. Regardless, I gave this review five stars as I had no wait, the food was superb, the customer service was excellent, and the amenities were top notch. There was also no wait to walk right up to the continuously restocked food buffet. I only tried half the items laid out as there was too much for me to eat. I grabbed two bacon and cheddar egg bites, two mini croissants, a chicken apple sauce, some breakfast potatoes, and a glass of orange juice though I recall several other hot and cold dishes that I was going to go back for if I didn't end up eating slowly while reading a book. The Centurion Lounge is located near the entrances to the D and E concourses. I was fortunate to have my arriving plane be only two gates away from the Centurion Lounge, and my departing gate was only eleven more gates away. There is an elevator that brings you to the front desk area. The lounge's amenities include a premium bar with complimentary drinks and food, high-speed wifi, workspaces, print/fax/copy, and magazines and newspapers. While many clubs offer an opportunity for anyone to buy a one-day pass, the Centurion Lounge does not. Rather, only American Express card holders who have a Centurion Card, AMEX Platinum, or one of a few select other cards can access it complimentary as a card benefit. There is a a per-person guest charge while the card holder has access to the lounge for free (unless spending $75,000 or more on their card, in which case guests are free). Feel free to read up more about the Centurion Lounge at https://thecenturionlounge.com As I pass through Charlotte again in the future, I will certainly be stopping by this Centurion Lounge again! read more

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Look I love once I'm inside the lounge. But the true cost is trying to get INTO the lounge. It's the perfect place to spend time before your flight, with comfortable seating, and a delicious buffet. And of course the open bar is what makes the $50 fee worth it (if you are not a member). If you are an Amex member it's free, and additional guests cost $50. It's only *sometimes* I'm treated with respect at the desk. I think the employees are truly tired of having to enforce a system that doesn't run smoothly, and it's a problem. I hope the higher ups address this. It's always a gamble with how unorganized and/or unprofessional the *waitlist* is. The staff will be quite stern talking to you, explaining a policy, and they grow in frustration when you rightfully question it. So how to get on the list, they force you out of line, to scan a QR code downstairs. They mention this as full groups of ten or more leave the lounge. I've been to clubs across the country yet I always see empty seats in this lounge. (See photo) and it's disheartening to pay so much in Amex fees for things not to make since. I asked the staff nicely to walk me through the waitlist, as I was first in line for when it started.. so why tell everyone to go downstairs to scan a code, when there are QR codes upstairs.. that's just unfair. And why does the waitlist begin at 40 minutes? Feels like they just want to push people away. Note: this is a regular thing, it's always just insane at the desk and leaves a terrible taste in your mouth while entering, makes it hard to relax! Especially at this airport when you are already stressed. So here's the lesson: if you come to the airport 2 hours before departure but want to visit the lounge, add an additional hour to compensate how long you will wait to get in here. read more

It's been a while since I've been at this centurion lounge and for the first time, I was told that it was too busy to walk right in. I had to scan a QR code and join a wait list which took about 15 minutes. The really strange thing is that when I got in, it wasn't very busy, so don't understand what the wait list thing was about -- other than maybe putting some people off? Food bar was nice and had a selection of salads and proteins. Craft cocktail bar, mimosa bar, and overall a nice space to relax for a bit. read more

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Poor planning on American Express. What a complete ripoff. With how much they charge for this card, to not even be able to use the lounges the couple of times you want it, leaves one disappointed. read more

American Express Centurion Lounge - One in and one out. What's the point. - Airport Lounges Near Me - Charlotte, North Carolina

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Waitlist for over 30 minutes on a Thursday, how much do you pay for your card? This is insane.

I'm not sure what the point of paying an annual fee for a card with lounge access benefits is when you can't actually access the lounge. It's full. To capacity. Sonmehow, Amex doesn't know how many card members they have. Making things worse? They'll add you to a waitlist and you can wait downstairs. No thanks. Other issuers have newer lounges with better capacity. The Centurion lounges are the new has-been's. read more

American Express Centurion Lounge - Lounge elevator - Airport Lounges Near Me - Charlotte, North Carolina

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